Really good vendor for Aussie genshin merch. Bought quite a few things from them. They accidentally left something before sending (i don't blame them, it was a very plain brown box) but sent it later... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Genshin Whales is always such a pleasure to buy from. They're very quick on the ball with just about anything. They reply to queries and emails in about a day. If there's something out of stock,... Se mer
Very happy with our order. Arrived quickly and very carefully packaged. TCG, mousepad, puzzle and other goodies as described. Thank you so much!
Package was sturdy and the items seemed to be well packed. But one of the set (Inazuma) was damaged in two of its corners and the cardboard was crushed there. Otherwise, the other stuff was in perfect... Se mer
Företagsinformation
Skrivet av företaget
Based in Sydney, Australia. Selling Official Genshin Impact, Honkai: Star Rail, Arknights and Zenless Zone Zero merchandise.
Kontaktuppgifter
Sydney, Australien
- 0481817375
- contact@genshinwhales.com.au
- genshinwhales.com.au
4,7
Utmärkt
59 omdömen
Ber kunder att lämna omdömen
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Really good vendor for Aussie genshin…
Really good vendor for Aussie genshin merch. Bought quite a few things from them. They accidentally left something before sending (i don't blame them, it was a very plain brown box) but sent it later for no additional charge.
18 juni 2026
Happy nerds
Very happy with our order. Arrived quickly and very carefully packaged. TCG, mousepad, puzzle and other goodies as described. Thank you so much!
9 juni 2026
Svar från Genshin Whales
Hi Gwyndolin,
We take customer feedback seriously and always aim to assist where possible. However, after reviewing our records, we have been unable to locate any order or prior contact associated with this review.
We would appreciate the opportunity to investigate this further, so please feel free to reach out to us directly with your order details and we’ll be happy to look into the matter.
Regards,
Genshin Whales
My offical Star Rail Kafka display box
I received my offical Honkai: Star rail Kafka display box in a well packaged parcel. Happy to be prepared for when I get my figure. I would recommend purchasing with them as they reply to your messages pretty fast. A happy customer.
30 april 2026
Good service
Delivery is great. Well packaged, shipping is pretty fast, usually within one day of the shipping label being created. Also visited their booth at animanga and smash, The staff were friendly
7 april 2026
Highly recommended
I ordered from Genshin Whales several times and their service is still good as always! My package not only arrived on time in good condition but they also replied to my question quickly with clear explainations~ No complain from me
31 mars 2026
Always a pleasure to buy from
Genshin Whales is always such a pleasure to buy from.
They're very quick on the ball with just about anything. They reply to queries and emails in about a day. If there's something out of stock, they refund or email you super quickly. The packing is always super secure and nothing I have ordered has arrived broken. Pre-orders often come early, and you receive tracking information near-on immediately.
I've been ordering with them for literal years to get official Genshin and HSR merch, and they're one of the best in Australia.
23 mars 2026
Always got updates on the order and it…
Always got updates on the order and it arrived with no issues :D
8 mars 2026
Package movement alerts
I was always alerted of the movement in my order through the system up until its arrival.
22 februari 2026
Perfect Birthday Gift
The order was as described/pictured and arrived promptly in plenty of time for my child’s birthday. Thank you!
2 februari 2026
I’ve been eyeing this item for a good…
I’ve been eyeing this item for a good while and I’m glad I got it, it feels expensive and looks great. Came packaged really well no cracks or any breaks
24 februari 2026
Package was sturdy and the items seemed…
Package was sturdy and the items seemed to be well packed. But one of the set (Inazuma) was damaged in two of its corners and the cardboard was crushed there. Otherwise, the other stuff was in perfect condition. Delivery took a bit long but the shipping was immediate after the order. In the first end, the whole experience is fine.
26 januari 2026
100% Satisfaction
2nd Purchase with Genshin Whales. Both times received items on time and no problems with Merch. Would shop again.
31 december 2025
my grandson loves he figurine
2 januari 2026
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