Really good vendor for Aussie genshin merch. Bought quite a few things from them. They accidentally left something before sending (i don't blame them, it was a very plain brown box) but sent it later... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Genshin Whales is always such a pleasure to buy from. They're very quick on the ball with just about anything. They reply to queries and emails in about a day. If there's something out of stock,... Se mer
I received my offical Honkai: Star rail Kafka display box in a well packaged parcel. Happy to be prepared for when I get my figure. I would recommend purchasing with them as they reply to your message... Se mer
Package was sturdy and the items seemed to be well packed. But one of the set (Inazuma) was damaged in two of its corners and the cardboard was crushed there. Otherwise, the other stuff was in perfect... Se mer
Företagsinformation
Skrivet av företaget
Based in Sydney, Australia. Selling Official Genshin Impact, Honkai: Star Rail, Arknights and Zenless Zone Zero merchandise.
Kontaktuppgifter
Sydney, Australien
- 0481817375
- contact@genshinwhales.com.au
- genshinwhales.com.au
4,7
Utmärkt
63 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Reliable and trusted site
Reliable and trusted site. Everything I order arrived safe and sound.
11 juni 2025
Delivery and customer service is top-tier
Customer service is professional and done promptly overall. Delivery package is undamaged and clean.
1 juni 2025
Excellent prompt service
The product was not only exactly as described but there was a very minor issue with postage that they sorted immediately and were very friendly about it. Very much appreciated.
18 maj 2025
Fantastic service
There was a mix up with my parcels however you guys were all over it and corrected it immediately. Excellent service and product!
18 maj 2025
Very prompt with answering queries
Very prompt with answering queries! Would purchase from Genshin Whales again. Thank you!
1 maj 2025
Great design and very comfortable
The items was delivered earlier than the expected delivery. Very comfortable to wear. The design is very modern and beautiful.
17 april 2025
Genshin Impact Klee Themed Backpack
Purchased the Genshin Impact Klee Backpack around a month ago. Placed the order on 19 March 2025, it was shipped via AusPost and was ready for collection on the 24th of March (WA).
Shipping was timely, no delays, and no issues with the item whatsoever. Will consider shopping with Genshin Whales again. Cheers.
20 mars 2025
Fantastic customer service and super…
Fantastic customer service and super fast delivery. Very prompt responses and I couldn’t be happier!
26 mars 2025
Amazing Quality
I have absolutely no problems at all to talk about, the products I got arrived quickly and are in great condition. I will definitely shop here again.
10 mars 2025
Great customer service
Great customer service, fast postage. Item was amazing! Highly recommend
26 februari 2025
Cool bag!
Answered my questions about the product and was delivered in a timely manner
21 februari 2025
Great Customer Service
I ordered the Wriothesely bag and it arrived in perfect condition! The customer service team were wonderful and very prompt to make sure everything was running smoothly and were very professional and considerate!
21 februari 2025
Order arrived very timely
Order arrived very timely. The product is accurate to its description on the site. Will order again.
17 februari 2025
Amazing customer support
Wonderful store, I recently made a purchase and one of the electrical items had an issue and they quickly responded to my email and sent a replacement which works like a charm. Their customer support was so polite, prompt and genuinely helpful. I absolutely recommend this store and I will definitely be shopping here again in the future. Thank you again for all your help :)
25 januari 2025
Omdöme utan inbjudan
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