Super easy to book online. Not bad pricing for August. Directions are straightforward. Found the car park easily & luckily a disabled vehicle space. Make sure you don’t park in disabled bays marked ‘a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We went to Majorca for a week and it was well worth a little bit of extra money just to be terminal adjacent. It would be helpful though if the car park had those green lights above bays to show you w... Se mer
Företaget har svarat
Very easy to park and get the bus to the terminal, our flight back was cancelled and I couldnt find a way to extend the length so ended up paying a fee for the extra time. Also receipt wasn't working... Se mer
Easy to park, frequent and efficient bus service. Great (and free) for picking up and dropping off other people flying as well. The only thing is the bus announcement taking you back says you shou... Se mer
Företagsinformation
Skrivet av företaget
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Kontaktuppgifter
Horley, RH6 0NX, Gatwick, Storbritannien
- gatwickairport.com/parking
4,6
Utmärkt
21 tn omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service. Convenient efficient parking. 6 stars for finding a dropped wallet by the car and contacting us (we were airside by then) to let us know and store in a safe place until our return.
9 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Lorna
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the excellent service provided and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Official Gatwick Airport Parking
Dear Vera
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to everything working seamless and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Used the new MID stay carpark at Gatwick
Used the new MID stay carpark at Gatwick.
The carpark is great location, convenient and large spaces. The entire place is automated for entry and exit speeding up the process of dealing with barriers etc on our exit a commented to my wife how great that was..... (foreshowing incoming).
Whilst booking i made an error (probably rushing) and stated return time of 2:30 not 14:30, we left the carpark with what we thought was plenty of time around 13:45..... no barriers no information screen leaving the carpark.
One week later i find an email in my spam folder stating the obvious error i made. After kicking myself for being an idiot i read that i had 48hrs to pay the overstay which of course having found the email in spam folder had expired.
Whilst i had a great experience and fully admitted to the error on my part i was charged a higher fine (double) due to not paying within 48hrs. If you compare this to typical paper fines for parking they would give you 14days to pay the reduced fine and typical CCTV car parks would provide longer due to things like emails or letters taking time to get noticed.
I feel the 48hrs is completely unreasonable given the last thing people do when they get back from holiday is check their spam folders. Whilst the new barrierless system is great an older system would have flagged the error on the spot. I think this needs some consideration for future users of this carpark.
I would indeed recommend this carpark but i would recommend double checking after you leave as notification of overstay and timeframes do not follow typical carparks.
25 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Matthew
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been charged an overstay fee when using the Mid Stay car park.
Our aim is for customers to benefit from our competitively priced car park options which can be pre-booked online, allowing those who pre-book parking with us to save money and avoid paying any higher costs at our car parks. If a booking is overstayed we would ask for an overstay fee as per our terms and conditions of parking at our advertised overstay rate https://www.gatwickairport.com/Airport_Parking.
We see you have also contacted us through our official Customer Service Centre and would like to reassure you we will be in contact soon if not already.
Kind regards
Gatwick Customer Services
I use the long stay parking on a…
I use the long stay parking on a regular basis and have no issue. I recently mistakenly booked the wrong terminal but the staff we understanding and moved my booking to the correct terminal. Great service all round.
30 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Darryl
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the great service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
great parking location
great parking location, frequent bus service from north terminal and very competitive pricing, not to mention piece of mind when parking in a secure location and not handing your keys to some unknown to valet park it
30 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Dyfed
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the great location, frequent bus service and competitive pricing, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Convenient
Convenient, no hassle parking very close to north terminal which was a short walk. Staff were friendly and professional. Would definitely use again.
20 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Sarah
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking convenient and very close to the North terminal with friendly professional staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It was easy to book …
It was easy to book, very easy to find, simple because the car was recognised by ANPR and someone was there to greet us and we just left it with the key in the ignition.
It was ready and waiting on our return.
Simple and good service.
Thank you,
19 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Brian
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book, easy to find and the service simple, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Convenient car parking option
We used the Gatwick Long stay car park in July for one week and found it really convenient. It was easy to book and very close to the airport. It felt safe and left us with confidence whilst we were away on our holiday.
19 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Cecile
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Long Stay car park convenient, safe and close to the airport, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great short term and valet parking
Great communication and staff . Works well and will use them again
29 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Amanda
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the communication and staff great, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I had excellent experience all areas…
I had excellent experience all areas well designated so it’s easy to park
21 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to park and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I had difficulty to find my parked car…
I had difficulty to find my parked car the signs are not enough no light to find your car … I knew exact what number and row I have parked but still had difficulties to find it .
29 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Hashemi
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Straight forward to use
Straight forward to use, some users on our flight booked parking base on the flight times and as the return was 23:30 and they didnt collect their car until 00:30 the fell foul of a late collection charge of £15, not an issue if you put in a realistic collection time.
13 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Neil
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking straight forward to use and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Official Gatwick Airport Parking
Dear Aaron
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the instructions easy and straight forward, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Gatwick Summer Parking - Very Good
Easy to find, easy drop off after car condition scan in entry, easy drop off (leave key), good bus connection to airport. On return there was a short to medium walk to the car.
23 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Nicholas
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Summer Special service easy to find and easy to drop off with a good bus connection to the airport, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy parking at the mid stay
Easy parking at the mid stay. Covered walk straight into departures.
31 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Adrian
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Mid Stay car park easy with a covered walk straight to departures and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Official Gatwick Airport Parking
Dear Phil
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and easy to park, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
First time using the official Gatwick…
First time using the official Gatwick parking and it was so easy and seamless. Someone waiting already, just leave your key and that’s it. Coming back was just as easy. We had a night flight, which was also delayed, car was ready for us to collect. No waiting for buses with luggage and tired kids. Paying the extra is very much worth paying.
21 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Tracy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and seamless, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
EV summer saver saviour
I booked summer saver but messed up as forgot keycard for my EV.The people there told me to go park in long stay and sort out from there which I did as no time to waste.I emailed customer services who told me to speak with them at the exit on my return from holiday.I must admit I thought it was going to be a battle, especially when I got to the gate and it came up as £390 !But the guy just asked for my reg and saw i had booked the summer saver and let me through, thank god.
Therefore I must say for once that customer service has been first class and thank you all at Gatwick Parking.
28 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Parry
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the customer service first class and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Valet parking was so easy
Valet parking was so easy. No worrying about getting from the car to the terminal like with other parking companies.
We drove into the car park, followed the signs and the staff member guided us to a parking space. The terminal was a minutes walk away.
On the return we picked up our key at the valet parking office and we were on our way home in minutes! Will use again, yes it was more expensive then other parking but after a long flight home this just made the journey easier.
17 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Clare
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Valet Parking service easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The easiest Parking thing ever such…
The easiest Parking thing ever such lovely people we were in our own seconds on departure and arrival
19 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Jocelyn
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and the staff lovely, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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