We went to Majorca for a week and it was well worth a little bit of extra money just to be terminal adjacent. It would be helpful though if the car park had those green lights above bays to show you w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Super easy to book online. Not bad pricing for August. Directions are straightforward. Found the car park easily & luckily a disabled vehicle space. Make sure you don’t park in disabled bays marked ‘a... Se mer
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Again another really good experience. My only observation is that zone T being so large we hunted for a few minutes before finding a bay on the other side of the fence. The main car park was full. W... Se mer
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Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north t... Se mer
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Företagsinformation
Skrivet av företaget
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Kontaktuppgifter
Horley, RH6 0NX, Gatwick, Storbritannien
- gatwickairport.com/parking
4,6
Utmärkt
21 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mid Stay North Terminal (5 Stars)
My family travelled to Ibiza on the 29th of July. As we had an early flight, we booked the Mid Stay North parking. The facility was excellent—very convenient and clean—and I would highly recommend it.
However, I encountered one issue during our arrival. While looking for the Mid Stay parking entrance, I mistakenly drove into the North Terminal Drop Off area. I paid the £10 fee at the time, but I am writing to ask if it would be possible to receive a refund.
I did not drop off any passengers or luggage in that zone; entering it was entirely accidental due to navigation confusion while trying to locate the main car park.
I hope you can assist me with this matter. Your understanding and support are highly appreciated.
29 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Max
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Mid Stay car park convenient and clean, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Official Gatwick Airport Parking
Dear Sarah
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to being easy to find, easy to do and quick, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Fantastic parking service
Fantastic parking service, easy, quick and convenient. Will definitely use this service again. Great value too.
20 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear G and J
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking service easy, quick, convenient and great value, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
My car was waiting on my return!
Arrival process was simple and quick. Departure was a 5 min wait in the queue and I was able to walk directly to my car. It was there and waiting which doesn't happen with 3rd party valet companies I've tried many times before.
31 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Jemma
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the arrival and departure simple and quick, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Valet parking is great
Valet parking is great. If you book early enough it's not much more than long stay.
You just turn up, drive in, leave the car and go. On return you leave the terminal, cross the road, retrieve you keys and drive away.
Simples
31 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Caroline
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Valet parking service great and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
This service was easy from start to…
This service was easy from start to finish. On arrival the instruction was clear and staff very friendly, explaining what to do and where to go and on return we got our keys in just a few mins and off to the car. Having used other services at the airport this was worth the extra money. No hassle just a great service.
18 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Jo
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service easy from start to finish and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It does what it says on the tin
It does what it says on the tin. You pay your money, drive in, park, drive out and leave. All works well with the car registration recognition. Bus drivers are all fab but some even more so than others. I am a wheelchair user and they always go above and beyond to make me feel comfortable and not an inconvenience. Thanks all.
31 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Michaela
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking worked exactly as advertised and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Gatwick North Mid term parking is very…
Gatwick North Mid term parking is very convenient, easy to access and get to terminal. Bays are a little tight for large vehicles
31 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Frank
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the Mid Stay parking convenient with easy access to the terminal and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Really impressed with this car park
Really impressed with this car park. Easy to find, lots of people there to Check in car with ease meaning we could walk straight into terminal. So easy on return, opposite arrivals and picked up key in minutes before being able to drive off home. Would highly recommend.
23 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Miss C C
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the car park easy to find and close to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent parking
Excellent parking! I always book direct at Gatwick's website. Prices and offers are excellent, and it is very easy to understand different options. Medium stay car park is the only option for me, excellent location and great price.
29 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Magdalena
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking offers and prices excellent and the Mid Stay car park location excellent, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great experience
Valet parking is the perfect way to start any trip. Easy to find in the car park. Being close to the terminal is great and knowing your car is safe when you’re away. Thoroughly recommend.
29 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Jill
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the Valet parking service being easy to find, close to the terminal and safe, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent service
Excellent service. Convenient efficient parking. 6 stars for finding a dropped wallet by the car and contacting us (we were airside by then) to let us know and store in a safe place until our return.
9 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Lorna
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the excellent service provided and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Official Gatwick Airport Parking
Dear Vera
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to everything working seamless and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Used the new MID stay carpark at Gatwick
Used the new MID stay carpark at Gatwick.
The carpark is great location, convenient and large spaces. The entire place is automated for entry and exit speeding up the process of dealing with barriers etc on our exit a commented to my wife how great that was..... (foreshowing incoming).
Whilst booking i made an error (probably rushing) and stated return time of 2:30 not 14:30, we left the carpark with what we thought was plenty of time around 13:45..... no barriers no information screen leaving the carpark.
One week later i find an email in my spam folder stating the obvious error i made. After kicking myself for being an idiot i read that i had 48hrs to pay the overstay which of course having found the email in spam folder had expired.
Whilst i had a great experience and fully admitted to the error on my part i was charged a higher fine (double) due to not paying within 48hrs. If you compare this to typical paper fines for parking they would give you 14days to pay the reduced fine and typical CCTV car parks would provide longer due to things like emails or letters taking time to get noticed.
I feel the 48hrs is completely unreasonable given the last thing people do when they get back from holiday is check their spam folders. Whilst the new barrierless system is great an older system would have flagged the error on the spot. I think this needs some consideration for future users of this carpark.
I would indeed recommend this carpark but i would recommend double checking after you leave as notification of overstay and timeframes do not follow typical carparks.
25 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Matthew
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been charged an overstay fee when using the Mid Stay car park.
Our aim is for customers to benefit from our competitively priced car park options which can be pre-booked online, allowing those who pre-book parking with us to save money and avoid paying any higher costs at our car parks. If a booking is overstayed we would ask for an overstay fee as per our terms and conditions of parking at our advertised overstay rate https://www.gatwickairport.com/Airport_Parking.
We see you have also contacted us through our official Customer Service Centre and would like to reassure you we will be in contact soon if not already.
Kind regards
Gatwick Customer Services
I use the long stay parking on a…
I use the long stay parking on a regular basis and have no issue. I recently mistakenly booked the wrong terminal but the staff we understanding and moved my booking to the correct terminal. Great service all round.
30 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Darryl
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the great service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
great parking location
great parking location, frequent bus service from north terminal and very competitive pricing, not to mention piece of mind when parking in a secure location and not handing your keys to some unknown to valet park it
30 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Dyfed
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the great location, frequent bus service and competitive pricing, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Convenient
Convenient, no hassle parking very close to north terminal which was a short walk. Staff were friendly and professional. Would definitely use again.
20 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Sarah
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking convenient and very close to the North terminal with friendly professional staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It was easy to book …
It was easy to book, very easy to find, simple because the car was recognised by ANPR and someone was there to greet us and we just left it with the key in the ignition.
It was ready and waiting on our return.
Simple and good service.
Thank you,
19 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Brian
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book, easy to find and the service simple, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Convenient car parking option
We used the Gatwick Long stay car park in July for one week and found it really convenient. It was easy to book and very close to the airport. It felt safe and left us with confidence whilst we were away on our holiday.
19 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Cecile
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Long Stay car park convenient, safe and close to the airport, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great short term and valet parking
Great communication and staff . Works well and will use them again
29 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Amanda
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the communication and staff great, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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