Have used many times and is convenient for us.I like the peace of mind with your car keys with you.We use South long stay whether flying from South or North Terminal as your not always aware which yo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quite simply the easiest and most convenient parking experience we've ever had. Straight into terminal via covered walkway, up in lift turn left and you're at Security. Coming back, the same, throug... Se mer
Företaget har svarat
Finally, a car park designed for modern cars with wide spaces and access ramps that don’t have you sweating a collision with a rail. Simple to book, fair pricing, easy to find, fast access to the term... Se mer
Företaget har svarat
Good value and safe parking. However, when we arrived in darkness in the early hours and parked in section B, we were told by a passing worker that we were in the staff car park and risked a £100 fine... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Kontaktuppgifter
Horley, RH6 0NX, Gatwick, Storbritannien
- gatwickairport.com/parking
4,6
Utmärkt
21 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was quick and the staff were friendly
It was quick and the staff were friendly
24 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking was quick and the staff friendly, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to park
Easy to park, though difficult in the early hours of the morning because of the lack of daylight, but would certainly park onsite at Gatwick Airport again. It is a very good experience.
25 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Marion
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to park and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent service
Excellent service. Very quick and easy process for both outward and return journeys. Staff were very friendly and very helpful. Would definitely use this service again.
1 oktober 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Maria
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service excellent with helpful friendly staff and the process was quick and easy, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent parking
The best way for long stay parking at Gatwick. Easy access to parking area with an excellent service to the two terminals
24 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Mr J Berger
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Long Stay parking was easy to access with excellent service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to use site ,offering clear…
Easy to use site ,offering clear parking options.
5 oktober 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Carol
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the website was easy to use with clear parking options offered, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Avoid Gatwick Parking
Avoid Gatwick Parking — you can still be ripped off even when the delay is completely outside your control.
I was hit with a £60 “overstay” charge because my flight’s baggage reclaim took so long that I could not get back to my car before my booked exit time. We did not stop for food, shopping, or anything else; we went straight to the car park and left as soon as we had our luggage.
Despite this, Gatwick Parking applied the full charge with no apparent allowance for delays caused by the airport’s own baggage handling. Getting through to customer service by phone was also extremely difficult, even though their email says the charge may be reduced if you contact them within 48 hours.
Parking at Gatwick is already expensive. Penalising customers for circumstances they cannot control feels unfair and leaves a very bad impression. I would strongly advise anyone using Gatwick Parking to be cautious: even if you do the right thing, you may still face an expensive overstay charge with little goodwill shown.
29 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Dowaine
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been charged an overstay fee recently when using our car parks.
Our aim is for customers to benefit from our competitively priced car park options which can be pre-booked online, allowing those who pre-book parking with us to save money and avoid paying any higher costs at our car parks. When a customer overstays the pre booked time and the 3 hour grace period provided to allow for any airport delays then an overstay fee would be charged upon exit.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Horrible experience Dropoff is a…
Horrible experience Dropoff is a nightmare. Dropped off in the long stay carpark as advised but on exit got stuck in the drop off lane. Charged the drop-off fee even though I didn't drop-off. Tried to contact parking and arrange but just got ignored. Daylight robbery. Avoid if you can.
4 oktober 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Charlie
Thank you for taking the time to share your feedback regarding your recent experience with us.
We’re sorry to hear of the difficulties you’ve experienced when exiting the Long Stay car park entering the drop off forecourt by mistake and for the impact this had on your journey at Gatwick.
Should you wish to discuss this further our Times24 Customer Services Team will be more than happy to help, please visit www.times24.co.uk/gatwick-airport
Kind regards
Gatwick Customer Services
Taking your life in your hands
Transport to the terminal totally overloaded too many people with luggage if we had an accident it would have been total carnage they know when the busy periods are but they don't seem to wanna lay on extra buses rather than cram us on like sheep, families with young children crammed on over crowded buses seriously and they call this service, and why I'm on the subject the service road to the car park are more like an off-road experience potholes and poorly maintained road surfaces
11 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Mark
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear the bus you had was busy recently when recently using our car park bus service.
Our buses are scheduled to arrive to pick up passengers every 10-12 minutes and we’re truly sorry to hear your bus was full when you’ve recently visited Gatwick.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Premier Short Stay Parking ...
Premiere Short Stay Parking.... Expensive BUT well worth it. Very large spaces, has its own barrier to enter and exit and then a couple of minutes walk to Departures !!! I've used it a few times now and will continue to use it. My only feedback is that once you are in the multi storey car park, the signs to the Premier Parking are far too small and hidden.
19 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear 125bobby
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the Premium Short Stay car park provided large spaces and only a couple of minuets walk to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Long stay parking at Gatwick
Long stay parking at Gatwick
Good quick shuttle bus availability
Safe well lit parking spaces
Considerate driver who went around the car park twice at 3am!
Reasonably priced.
No damage to vehicles or rude drivers like otherwise experienced with the `meet and greet’ system, which has an irresponsible reputation with poor car care, irresponsible drivers and no reimbursement for damages.
Will be using this again definitely.
Thank you
2 oktober 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Pauline
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Long Stay car park was safe and well lit with a good quick bus service and reasonably priced, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I found the booking the parking very…
I found the booking the parking very easy.
The problem I had was when I went through the barriers, this was at night I become very confused of where to go, l first ended up in the staffs car park after driving around I eventually found where to go. May I suggest more lighting and better signage especially at night.
26 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Michael
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you found our signage directing customers towards our car park to be poorly lit.
We recognise signage is important for all customers trying to reach our car parks and the signs we display need to be clear and visible so customers can know where they need to go, and how to get there. We’re sorry to hear the signage hasn’t been clear during your recent visit to Gatwick and for the impact this has had on your journey.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Good value mid stay parking
Needed 4 days parking at Gatwick North. Explored various options off site but found mid stay competitive value.
Simple online booking process, excellent post booking information and messages and simple to access and park.
5 minute covered walk into terminal taking all the hassle and delays caused by off-site spaces.
28 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Andy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Mid Stay car park competitive, simple to book and simple to use, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to use and friendly staff
Easy to use and friendly staff.
We were delayed back into early hours but the staff were there waiting for us to arrive.
Such an easy way to drop off your car right next to departures.
Efficient and helpful.
Would definitely use again.
22 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Peter
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking was easy to use with friendly staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Information for parking at London Gatwick
Information for parking at London Gatwick was good. There was a problem whereby we were waiting at the bus stop and fortunately the driver stopped to tell us that buses do not service this stop and we had to go to a different parking location and bus stop number. There was another couple at the stop and they were not given these instructions either. Apart from this small glitch everything else was very smooth.
22 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Sue
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the information provided for parking was good and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Regular and returning customer.
As a regular user of both the Short Stay and Valet Parking options, I have always been impressed with the ease of booking and, in respect of Valet Parking, the professional service provided.
30 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service provided in Valet parking professional and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I prefer the convenience and security…
I prefer the convenience and security that this service provides over cheap unauthorised fields and yards .
23 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Holmes
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking convenient and secure, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Takes the stress out of rushing from…
Takes the stress out of rushing from the car to terminal.
22 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Charles
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking stress free and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Good service with all the staff
Good service with all the staff. No problem parking went straight into parking slot took cases out and into terminal within 5 minutes. Have used the service for a few years now and couldn’t be any better.
15 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Jeff
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service provided from the staff good and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy walk to terminal from mid stay…
Easy walk to terminal from mid stay area. Easy check in/out.
29 september 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear GiGi Giselle
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Mid Stay car park easy to check in and checkout and easy to walk to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Official Gatwick Airport Parking
Dear Rajneesh
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking quick and easy to navigate, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.