We love the Long Stay parking where we can park the car and keep the keys. In June it was great that we could cover the car dashboard during the heatwave. Busses to the terminal are fairly frequent an... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Valet Parking - expensive but super convenient This is the third time we have used valet parking and it is a lot more expensive than the park and ride options but we love the convenience of it. The c... Se mer
Företaget har svarat
Booking was all good and everything worked as planned. Had forgot to add on electric charging for my return and when I tried to do it, they couldn't help at all despite speaking with someone in custom... Se mer
Företaget har svarat
We’ve all heard the horror stories of “Airport valet parking” so I was understandably apprehensive when my neighbour recommended the Official Gatwick Airport Parking. I love my car dearly, but it’s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Kontaktuppgifter
Horley, RH6 0NX, Gatwick, Storbritannien
- gatwickairport.com/parking
4,6
Utmärkt
20 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Regular user of this carpark
Regular user of this carpark, great prices, convienient to use and good staff and security.
Why go elsewhere
9 juni 2026
Omdöme utan inbjudan
Great Long Stay parking experience
We love the Long Stay parking where we can park the car and keep the keys. In June it was great that we could cover the car dashboard during the heatwave. Busses to the terminal are fairly frequent and adequately spacious to avoid crowding. The booking process is easy and the flexibility a real bonus. Gatwick Official Parking allows various amendments to the order including changing times and car registration. They don't accommodate changing from North parking to South or vice versa but it was great to rebook the South and cancel North when TUI changed the flights from North to South. We did this for convenience rather than needing to use the Shuttle train between terminals. A phone call to Customer Services was answered quickly and most helpful and informative. All in all, we highly recommend Gatwick Official Parking, particularly for Long Stay.
24 juni 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Parking at Official Gatwick Airport
Was nice and smooth as always, thank you
14 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Mr Liberato Nigro
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking nice and smooth, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Just the ease of the whole experience
Just the ease of the whole experience. I had to change the registration and we were slightly early back but still everything went smoothly.
14 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Paul
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and that it all ran smoothly, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent service would recommend…
Excellent service would recommend parking it's so easy
9 juni 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service excellent and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
great value for money easy parking and…
great value for money easy parking and the bus was very efficient back from the airport
5 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Scott
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy with an efficient bus service and that it was great value, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Official parking is always easy and…
Official parking is always easy and safe.
23 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Pete
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and safe, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
All very efficient
20 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Patricia
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking efficient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
We’ve all heard the horror stories of…
We’ve all heard the horror stories of “Airport valet parking” so I was understandably apprehensive when my neighbour recommended the Official Gatwick Airport Parking. I love my car dearly, but it’s now a 12, no 14 year old Audi and thought why not, so I booked online.
Easy to book, communication was really good and so was the price. When it came to the drop off and afterwards the collection, the service was so slick, professional and simple, it made the start and finish of the holiday a pleasant experience.
Will 100% use again and recommend.
14 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Yogi
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book with good communication, price and service, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Always use them when available.
Always use them when available.
Always excellent service.
Good value.
13 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service excellent and the parking good value, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Does what is said on the tin
22 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Firstname Lastname
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Booking was all good and everything…
Booking was all good and everything worked as planned. Had forgot to add on electric charging for my return and when I tried to do it, they couldn't help at all despite speaking with someone in customer service. Message - once you are booked, you are locked in with no flex to amend.
23 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to the booking working as planned and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book reasonably priced
Easy to book reasonably priced if booked in advance,problem with existing instantly solved by assistance.
20 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Robert
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and reasonably priced, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Parking Hell!
Long term south
Do yourself favour a get the train! Or use alternative! On departure date finding a space was ridiculous! Had to drive round & round! No staff to let you Then where to find spaces!
On returning home & 4x4 parked so close to me I couldn'get in my car!
Drop off bus was packed & took ages to get to our stop F15 & got back to car over 30 mins of arriving at the bus stop, Then on top of that getting out was a maze! Then trying to find M23 lanenot marked well so took drop off land obviously by mistake & couldn't get out of it! & then to be charged £10 is a disgrace even though I was in & out in less than a minute my but plea for a refund was rejected!
Never again!
26 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear KG
Thank you for taking the time to share your feedback regarding your recent experience with us.
We’re sorry to hear of all the difficulties you’ve experienced when using our car park and that you got charged the drop off fee when entering by mistake while looking for the exit and for the impact this had on your journey at Gatwick.
Should you wish to discuss this further our Times24 Customer Services Team will be more than happy to help, please visit www.times24.co.uk/contact-ustelephone or telephone 0345 050 7080 making sure to choose option 2 then option 1.
Kind regards
Gatwick Customer Services
TOO MANY POP UPS AND OPTIONS TO UPGRADE
7 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear that during the recent booking you made you felt that ther were too many pop ups and options to upgrade.
We would expect our online booking system to only offer services and offers relevant to the product being booked and we are sorry that this was not the case on your booking.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Car Parking 23 June 2026 for nearly 3 weeks
Very easy to find and the staff were excellent.
The only comment I would make is that the staff during the collection should point out where the Car is ready for collection, i.e. the card given shows the location and floor.
Booking Process greta, staff brilliant!
23 juni 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Babu
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to find with excellent staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book
Easy to book, very good directions made it easy to find car park
26 april 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Bernard
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book with good directions and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy quick and good value
16 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Steve
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy, quick and good value, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Could be more clear signage at Gatwick
Could be more clear signage at Gatwick
12 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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