Official Gatwick Airport Parking Omdömen 

21 394
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Have used many times and is convenient for us.I like the peace of mind with your car keys with you.We use South long stay whether flying from South or North Terminal as your not always aware which yo... Se mer

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Betygsatt 5 av 5 stjärnor

Quite simply the easiest and most convenient parking experience we've ever had. Straight into terminal via covered walkway, up in lift turn left and you're at Security. Coming back, the same, throug... Se mer

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Betygsatt 5 av 5 stjärnor

Long stay parking at Gatwick Good quick shuttle bus availability Safe well lit parking spaces Considerate driver who went around the car park twice at 3am! Reasonably priced. No damage to veh... Se mer

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Betygsatt 4 av 5 stjärnor

Whoever parked my car must have been a giant. Every seat adjustment had been changed to an extreme and it would have been appreciated if on leaving the car had made some attempt to put the seat back t... Se mer

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Företagsinformation

  1. Internationell flygplats
  2. också i
  3. Betjänad parkering
  4. Offentlig parkering
  5. Parkeringsplats

Skrivet av företaget

Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

21 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(21 394)

3 828 omdömen under de senaste 12 månaderna

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Betygsatt 3 av 5 stjärnor

Too many offers screens during the…

Too many offers screens during the booking process. I know what I want, don't try to sell me more.

9 oktober 2026
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Svar från Official Gatwick Airport Parking

Dear Paul

Thank you for taking the time to share your feedback regarding your recent experience with us.

We aim to offer those services and discounts we believe will be of interest to our customers, including those offered by our airport partners, and we’re disappointed to hear your experience hasn’t been positive in this instance.

Please rest assured your feedback will be taken on board and shared with our Management Team.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

I am 74 and have been travelling to…

I am 74 and have been travelling to airports with and without my car , parking at Gatwick official parking was the easiest of all , I was secptical that it was going to be an easy parking , but to my amazement , i arrived and the barrier opened and I went to the level that i thought was the best with plenty of space and when I came back , and got my car and drove to the barrier , it opened and left , there were not tickets or people to bother you , bit more expensive , but it was worth it , much better than valet parking or other forms of parking

5 oktober 2026
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Svar från Official Gatwick Airport Parking

Dear Kamran

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking was easy to use on entry and exit, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 4 av 5 stjärnor

Mid Stay South Terminal,easy to follow…

Mid Stay South Terminal,easy to follow directions

5 oktober 2026
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Svar från Official Gatwick Airport Parking

Dear Christopher

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding Directions to the Mid Stay South car park easy to follow and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

So easy to park the car in the past we…

So easy to park the car in the past we have used off airport parking, but will not be using off airport parking again.Valet parking is so easily, Park the car and a 2 or 3 minutes to departure Good Start to the holiday

22 september 2026
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Svar från Official Gatwick Airport Parking

Dear Michael

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding parking in the Valet parking car park was easy and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

Parking at Gatwick has become part of…

Parking at Gatwick has become part of the holiday experience, parking is easy in long stay and the short bus ride to the airport and saying good morning to fellow holiday travellers is fun and enjoyable 😎👍👍

21 september 2026
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Svar från Official Gatwick Airport Parking

Dear Mick

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding parking in the Long Stay car park was easy with a short bus ride to the terminal and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 4 av 5 stjärnor

It is so easy to park in the short stay…

It is so easy to park in the short stay parking you drive to the allotted carpark and follow the signs
Park and go.
It is no too bad a walk to the terminal building.
We had a bit of a hick up on return. We were delayed by over 3 hrs
So we're not sure if we would have an over charge. On leaving the car par the barrier lifted straight away but when we tried to leave the airport we had a £437 charge.
I pressed the assistance button and it responded straight away.
Realised it was a mistake and we left.
It took no time at all really.
So all was good in the end.

1 oktober 2026
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Svar från Official Gatwick Airport Parking

Dear Susan

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due to finding the parking process was easy and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

It’s works a very smooth process no…

It’s works a very smooth process no issues

21 september 2026
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Svar från Official Gatwick Airport Parking

Dear Cliff

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the process smooth and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 4 av 5 stjärnor

The best part about mix stay car park…

The best part about mix stay car park is that it is walking distance to check-in but not as close as the short stay and nearly as expensive, also it is not well signposted on the approach to the North Terminal

19 september 2026
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Svar från Official Gatwick Airport Parking

Dear Jeffery

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due to finding the Mid Stay car park was within walking distance of the terminal and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

Easy to book parking online

Easy to book parking online. Buses regular and easy to enter and exiting too

4 oktober 2026
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Svar från Official Gatwick Airport Parking

Dear Jill

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book with regular buses and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

Seemless and efficient parking system

Seemless and efficient parking system. Busy location proves its uage but still easy to find parking space. Only negitive comment is signage to find exit very vague could benefit from better signage but otherwise perfect.

25 september 2026
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Svar från Official Gatwick Airport Parking

Dear Jeff

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking seamless and efficient, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

Good value and easy to use

Good value and easy to use. No messing around!

2 oktober 2026
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Logotyp för Official Gatwick Airport Parking

Svar från Official Gatwick Airport Parking

Dear Paul

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking good value and easy to use, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 3 av 5 stjärnor

The return bus experience was awful

The bells on the bus did not work so despite shouting to the driver he carried on driving - I ended up having to walk from car park A to car park D.

4 oktober 2026
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Logotyp för Official Gatwick Airport Parking

Svar från Official Gatwick Airport Parking

Dear Mr Wood

Thank you for taking the time to share your feedback regarding your recent experience with us.

I'm sorry to hear the driver did not stop in the correct zone when recently using our car park bus service.

We would expect the bell to work and the driver to stop at the requested stop and we are sorry for any inconvenience this may have caused.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

Absolute ease

Absolute ease, car dropped off to staff within a minute of arrival at airport parking and car then ready for collection on return, fautless!!!

4 oktober 2026
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Svar från Official Gatwick Airport Parking

Dear Jonathan

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and faultless, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

Great service and option for easy travel

8 oktober 2026
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Logotyp för Official Gatwick Airport Parking

Svar från Official Gatwick Airport Parking

Dear Ian

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the service great due and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 4 av 5 stjärnor

All good

All good, only hiccup gates didnt open on exit had to press button on gate console and ask for help from a slightly put out man who could only say hello.

4 oktober 2026
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Logotyp för Official Gatwick Airport Parking

Svar från Official Gatwick Airport Parking

Dear paulr

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

Easy to arrange and competitive price

Easy to arrange and competitive price. Drop off and collection very easy. Would definitely use again.

17 september 2026
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Logotyp för Official Gatwick Airport Parking

Svar från Official Gatwick Airport Parking

Dear Neil

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to arrange at a competitive price and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 1 av 5 stjärnor

Zero compassion

Our dog was rushed into hospital the day before our flight. After our dog had gone away we attempted to cancel the parking but we were 23 hours from our entrance time and the cut off was 24 hours. No compassion no empathy no respect. £77 taken from us for a parking space allocated to someone else. Life has no meaning anymore.

6 oktober 2026
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Logotyp för Official Gatwick Airport Parking

Svar från Official Gatwick Airport Parking

Dear Duncan

Thank you for taking the time to share your feedback regarding your recent experience with us.

I'm sorry to hear of the difficulties you experienced in cancelling your booking when recently speaking to our call centre staff over the phone.

We aim to provide world class service to all of our customers and to provide any information or assistance that may be needed. It’s disappointing to hear this was not the case when you called. Please rest assured your feedback will be shared with our Management Team.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

Very straight forward and went like a…

Very straight forward and went like a breeze

21 september 2026
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Logotyp för Official Gatwick Airport Parking

Svar från Official Gatwick Airport Parking

Dear Customer

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking straight forward and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 4 av 5 stjärnor

Review your booking carefully

Whilst I have had an overall good experience with official Gatwick Airport Parking with the access to the North Terminal departures from the mid stay parking being extremely easy and quick, I made a simple mistake when booking our return time and misinterpreted midnight as being for the correct date, ie 00:00 thinking this was for that night but this was for the night before thus leaving the car park 24 hours later. As a result, I was fined £60 for the overstay reduced to £30 if paid within 48 hours. Whilst I have problem paying for the additional 1 day stay, and I won’t be the first or last to make this mistake, I feel that common sense would prevail and the additional free charged would be that for the additional day only.
Please beware when booking and review the information carefully before completing your booking.

4 oktober 2026
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Logotyp för Official Gatwick Airport Parking

Svar från Official Gatwick Airport Parking

Dear Michael

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due to finding the Mid Stay car park was easy and quick, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Betygsatt 5 av 5 stjärnor

Excellent and friendly bus service and well sign posted.


​Thank you for requesting feedback regarding my recent stay at the North Terminal Long Term Car Park.
​Overall, everything went very smoothly. The bus transfer service in particular was excellent—the buses were large and spacious, which made boarding and traveling with luggage very easy. Furthermore, the route and stops were clearly signposted, and the staff were exceptionally friendly and helpful throughout.

4 oktober 2026
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Logotyp för Official Gatwick Airport Parking

Svar från Official Gatwick Airport Parking

Dear Carlos

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking went smoothly with an excellent bus transfer service and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

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