Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It’s a little confusing finding where to go and not driving in and out by accident, but customer services explained how to make sure we didn’t pay twice! Good shuttle service and car was safe and secu... Se mer
Företaget har svarat
An expensive but excellent service, smooth, hassle-free and a short walk to departures (and from arrivals). I would award 5 stars had the instructions been fuller as to the process and directions to... Se mer
Företaget har svarat
I've used Gatwick parking twice now, parking at north and south terminals at different times. It's all very easy to book online, directions are available on Google Maps and other apps too. When I ha... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Kontaktuppgifter
Horley, RH6 0NX, Gatwick, Storbritannien
- gatwickairport.com/parking
4,6
Utmärkt
21 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
100% around great service
Great booking experiences good deals and everything you need to consider whilst travelling via Gatwick all in one place.
27 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Gary
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how great the booking experience was. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Long Stay Car Park - North
We found the booking and parking experience straightforward and good value for money.
We decided to book the long stay North Car Park as we had an early outbound flight and late arrival. I was able to use my Blue Light Card discount.
It took us ( and other travellers) to find the designated bus stop to take us to the airport a few extra minutes - maybe clearer signs would be useful. No problem finding the bus stop on arrival as it was clearly explained in the reminder e-mail.
We found the bus drivers very friendly and helpful.
Overall, a very pleasant experience and would definitely use it again.
5 augusti 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Z Emery
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how friendly and helpful the bus drivers are. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Worth booking ahead
It’s a little confusing finding where to go and not driving in and out by accident, but customer services explained how to make sure we didn’t pay twice! Good shuttle service and car was safe and secure while we were away. Much cheaper booking ahead so definitely worth doing
26 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Debbie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how cheap our bookings are. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Such an easy service to use
Such an easy service to use. Dropped the car off and walked straight into the terminal and off on holiday. No waiting for shuttle buses. Car was ready to collect on the day of return without any drama.
24 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Sharon
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy our service is to use. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very Helpful Staff
The staff on the night shift could not have been more helpful when my wife (who had not slept for 20 hours) forgot where she had parked in the South Terminal short term car park. They also followed up the next day too - well done!
7 augusti 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Steve
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how helpful our team were. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
A breeze from drop off to pick-up
Very easy to get to the Meet and Greet area of the North Terminal and straight forward handover. 5 mins walk from drop off to check-in desks
1 augusti 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear GP
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how close the car park is to the terminal. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy parking ,quick bus transfer very…
Easy parking ,quick bus transfer very good service would highly recommend it
9 juni 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how quick the bus transfer was. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Cheaper than a taxi
Easy to book, straight forward parking, close to terminal and cheaper than a taxi or cab, so convenient.
1 augusti 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how cheap the parking is in comparison to a taxi. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
We always use Gatwick Official parking
We always use Gatwick Official parking. It is secure, easy, and well-priced. The buses are always very reliable and it makes it easy for us.
28 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Louise
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how reliable our shuttle buses are. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Additional charge
The actual parking experience was as expected and would definitely book again! However we booked four cars that day because we travelled as a family of ten, on leaving car park A two cars in our party had to pay a £10 drop off fee because on leaving the the car park the signage to exit was not clear and they ended up going through the passenger drop off area!
4 augusti 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Caroline
Thank you for taking the time to share your feedback regarding your recent experience with us.
We’re sorry to hear of the difficulties experienced when using our parking and for the additional charges.
Should you wish to discuss this further our Times24 Customer Services Team will be more than happy to help, they manage the drop off zone, please visit www.times24.co.uk/contact-us.
Kind regards
Gatwick Customer Services
Good services
8 augusti 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Sergiy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how good our services are. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
As easy as 1 2 3.
7 augusti 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Whoopsboy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy it all was. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
On both outward and homecoming trips we…
On both outward and homecoming trips we found the service both professional and friendly
27 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Anthony
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how professional and friendly our team are. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Decent experience
Decent experience. Easy to book at acceptable price but the overstay charges aren’t cheap and the reason for overstay is usually delayed flight which isn’t my fault. Seems a bit harsh!
4 augusti 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Paul
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy it is to book direct with us. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Svar från Official Gatwick Airport Parking
Dear Dave
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how good it all was. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Brilliant as always
Brilliant as always, efficient, friendly, easy and flexible on retiming if needed. 😎
4 augusti 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how brilliant the parking always is on your visits with us. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book on the app
Easy to book on the app. Good parking space and bus service to and from the terminal. Number plate recognition works really well.
27 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Terry
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy it was to book on the app. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy and convenient
Very easy and convenient, no issues or problems. Great price too
27 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Simon
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy and convenient the parking was. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It fairly easy to park there the bus…
It fairly easy to park there the bus service was very good the same on the way back
2 augusti 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear Graham
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy it was to park with us. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Left car for 10 nights,when i got home…
Left car for 10 nights in valet parking,when i got home in early hours of morning noticed 2 dirt marks of roof liner inside car. Emailed customer services,apparantly i should have checked over car before leaving car park. Oh yes,at 3:30 in the morning i need to be inspecting the inside of my car and looking at the roof. I even provide photos before and after as had taken a photo of family in the car. Still not intrested,guess the marks appeared all by themsevles. Had to pay to get roof cleaned.Poor customer services. As i cant reply to gatwicks email,i have complained twice and escalated this issue and they have said there is no case.
24 juli 2026
Omdöme utan inbjudan
Svar från Official Gatwick Airport Parking
Dear S obrien
Thank you for taking the time to share your feedback.
We're sorry to learn of your experience with our car park team.
We aim to provide the highest quality service and care to all of our customers using our valet services and we're disappointed to hear of your recent experience.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
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