Edit to add: I have already contacted them and there has been no response to my last email. There’s no cancellation policy. Accidentally created a duplicate order, immediately emailed for help to be... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have bought at Rebel several times. They allow me to get top quality products that customers returned to my favorite stores for even lower prices than discount stores. I love the fact that they are... Se mer
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REBEL is very honest about their offerings. They let you know if the product you're buying is open box, used, etc. I appreciate the deals I get for top brands. It's not usually a huge discount, but ob... Se mer
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I’ve bought several things from rebel - from a travel coffee mug to a 4-seater caravan wagon. Each time the item has been just as described and the savings were clutch!! I recommend this site to new f... Se mer
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Företagsinformation
Skrivet av företaget
REBEL is the ultimate destination to Shop Smarter™. By offering unbeatable savings of up to 70% off on open-box and overstock products in the baby gear and home space, REBEL makes it simple to shop with purpose every day. REBEL partners with over 2,500 of the most popular brands to bring the very best assortment of open-box and overstock products right to their customers' doorsteps. As the only certified B-Corp in returns recommerce, REBEL keeps more than 25 million pounds of product out of landfills annually.
Kontaktuppgifter
3,9
Bra
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från REBEL
We’re sorry to hear this, Steve. You should absolutely receive what you ordered. Please contact our Customer Care team so we can review the delivery details for your order and help get this resolved.
Svar från REBEL
Thanks, Amy! We’re glad you were happy with the product. We also appreciate the feedback on shipping speed, and we’re continuing to work on making the delivery experience better.
Svar från REBEL
Love to hear it, Eleni! We’re glad everything was simple, reliable, and arrived quickly. Thanks for choosing REBEL 💚
First experience
It did take a while for everything to ship. Each item shipped separately and typically in it’s original labeled box rather than a protective cardboard box to keep the items safer. My snuggle me lounger arrived in a stroller sized box which was a bit obnoxious and seemed like a waste of shipping space.
22 augusti 2026
Svar från REBEL
Thanks for sharing this, Elise. We’re glad your order arrived, but we completely understand the feedback around separate shipments and oversized packaging. Some of our inventory ships individually or in its original packaging, but a stroller sized box for a small lounger is certainly not an ideal use of packaging. We appreciate you calling it out and will share the feedback with our fulfillment team.
I did not have a good experience
I did not have a good experience. I placed an order and it took weeks to finally get a tracking number and then supposedly the product was stuck in pre-shipment only to realize that they didn’t even have the product anymore, so I feel like I was punked. They did give me back my money, which was the least they could do but honestly, I will never be buying from this company again.
21 augusti 2026
Svar från REBEL
We’re really sorry, Denise. This is not the experience we want for our customers. We understand how disappointing it was to wait for tracking, only to find out the item was no longer available. We’re glad your refund was processed, but we know that does not make up for the time and inconvenience involved.
I purchase a air fryer that I thought…
I purchase a air fryer that I thought was a great price the door on the air fryer was sticking I asked for a return and refund.. all together I paid $83.. for my return I'm only receiving $36.99 make that make sense never order from this company again
3 september 2026
Omdöme utan inbjudan
Svar från REBEL
We’re sorry, Mary Ann. We understand why receiving a $36.99 refund after paying $83 would be concerning. We’d like to review the order and refund breakdown to make sure everything was processed correctly. Please reach out to our Customer Care team with your order number so we can take a closer look.
Bad products, bad support
The sent me two ice markets, one was dead on arrival (I had to figure out how to dispose) the second died in 3 months. They have no coverage for products after 14 days.
4 september 2026
Omdöme utan inbjudan
Svar från REBEL
We’re really sorry to hear this. Receiving one ice maker that did not work on arrival, followed by a replacement that failed after only 3 months, is understandably disappointing. Please reach out to our Customer Care team with your order number so we can reassess the situation and see what options may be available.
Shipping support
Well, there shipping info about when to deliver isnt clear and isnt solid to my standard for customer service and support. They have no physical personal who can handle customer service for shipping matter concern right there on spot. Its like you're talking to a block of wall.
3 september 2026
Omdöme utan inbjudan
Svar från REBEL
We’re sorry, Sam. We understand how important clear shipping updates and responsive support are. We’d like another chance to review what happened and help make this right. Please reach out to our Customer Care team with your order number so we can take a closer look.
Will be back for sure!
I really enjoy the mission of this company and I found every time I order the items are as described and packaged well. Will definitely continue to shop from them. Delivery communicated efficiently and received everything promptly.
24 augusti 2026
Svar från REBEL
Thank you so much, Shelbie! We love hearing that your orders have arrived as described, well packaged, and on time. We really appreciate your support of our mission and look forward to having you shop with us again!
Overall experience
Late shipping. Still upset with the first purchase too. If you claim to quality check, how do you miss that a “set” is missing a car seat. And still ship it.
24 augusti 2026
Svar från REBEL
We’re really sorry, Alex. A set arriving without the car seat should have been caught during our quality check, and we understand why the shipping delay added to your disappointment. Please reach out to our Customer Care team with your order number so we can review both experiences and see how we can make this right.
Best price on large toaster oven and it…
Best price on large toaster oven and it shipped pretty fast, now I can make homemade cookies again 🎉 ty
23 augusti 2026
Svar från REBEL
Love to hear it, Haley! Great price, quick delivery, and homemade cookies are a pretty perfect combination. 🍪 Thanks so much for shopping with REBEL, and enjoy the new toaster oven!
Order place 8/19 and today is 9/2 and…
Order place 8/19 and today is 9/2 and it still hasn't shipped
22 augusti 2026
Svar från REBEL
We’re really sorry, Lillian. Your order should not have taken this long to ship. Please reach out to our Customer Care team with your order number so we can review what happened and make sure this is properly resolved.
I have received my second order from…
I have received my second order from Rebel. Shame on me for trying them after the first time. My first order had missing parts. I thought I would given them another try and my second order has missing parts. Both were purchases that indicated parts were checked. Will not buy from Rebel again.
29 augusti 2026
Omdöme utan inbjudan
Svar från REBEL
We’re really sorry, Sara. Having missing parts on 2 separate orders, especially when both were marked as checked, is not the experience we want you to have. Please reach out to our Customer Care team so we can review both orders and reassess how we can make this right.
My order hasn't even been shipped yet…
My order hasn't even been shipped yet and it has been over 2 weeks. No one is responding.
23 augusti 2026
Svar från REBEL
We’re really sorry, Megan. Waiting more than 2 weeks for an order to ship, especially without getting a response, is not acceptable. Please reach out to our Customer Care team with your order number so we can review this right away and make sure it is properly resolved.
Svar från REBEL
Thanks so much, Edward! We’re glad everything arrived as described, with the instructions included and on time. We really appreciate you shopping with REBEL!
Never got the order
My sister got me a gift - REBEL and FedEx say it was delivered and they have a picture, but I never got the item. FedEx says it's the shipper's responsibility, REBEL says there is nothing they can do - over 100$ lost - don't waste your time and buy somewhere else
20 augusti 2026
Omdöme utan inbjudan
Svar från REBEL
We’re really sorry, Luisa. We understand how concerning it is to have an order marked as delivered when you never received it, especially after being told there were no further options. Please reach out to our Customer Care team so we can reassess the situation and take another look at what happened.
Svar från REBEL
Thanks so much, Molly! We’re happy you found a great deal and that your order arrived quickly. We really appreciate you shopping with REBEL!
Excellent customer support
Our order was was missing crucial pieces when it arrived, which was disappointing. But Rebel's customer support team was responsive and was able to quickly set up a replacement to be shipped. They took what was initially a stressful situation (the item we ordered was needed and not cheap) and made it right, and were so kind the whole way. Based off of that response, I would definitely recommend Rebel to others.
23 augusti 2026
Svar från REBEL
Thank you, Sloan! We’re sorry the order arrived incomplete, but we’re so glad our Customer Care team was able to turn the experience around and get a replacement arranged quickly. We really appreciate your patience, your kind words, and your recommendation!
Car seat works
23 augusti 2026
Svar från REBEL
Thanks, Andrew! We’re glad the car seat is working well. We appreciate you shopping with REBEL!
Svar från REBEL
Thanks so much, Nicholas! We’re glad everything arrived quickly and exactly as described. We appreciate you shopping with REBEL!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.