Rebel Support is one-of-a-kind. Helpful, transparent, honest. Customer Service. Customer Care. No matter how you say it they put both "service" and "care" into it... where so often--in this industry--... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was having an issue updating a .ca domain in my registrar account. I tried the chat option to see if I could receive some guidance as to how to proceed as the CIRA information was out of date. The... Se mer
Företaget har svarat
My CSR rep Del was great, Very pleasant and gave easy follow along directions. Would recommend Rebel to anyone needing a website domain!
Företaget har svarat
I got a little intimidated with the advanced DNS settings and didn't want to mess anything up. So I hopped onto the chat. There was little to no wait for a REAL PERSON and they helped me get my googl... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Rebel makes it simple to build and grow your online presence. Get started with domains, hosting, email, and site builders—all supported by our award‑winning Canadian team. For over 20 years, creators and businesses in 180+ countries have trusted Rebel to bring their ideas online with confidence.
Kontaktuppgifter
532 Montreal Rd, Suite 261, K1K 4R4, Ottawa, Kanada
- 1-844-548-2157
- hello@rebel.com
- rebel.com
4,5
Utmärkt
767 omdömen
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rebel Support is one-of-a-kind
Rebel Support is one-of-a-kind. Helpful, transparent, honest. Customer Service. Customer Care. No matter how you say it they put both "service" and "care" into it... where so often--in this industry-- there is NONE. Today we switched web platforms. Eza and Anthony helped us make this decision. Thank you! It's great to be back in Canada 🍁
21 april 2026
Omdöme utan inbjudan
Since post covid - Rebel,com is gone brurally down hill
Since post covid, they have become the worst registrar - instructions on the site are incorrect, what should take 5 min , take 2 hours plus, they do not pay attention on chat, the AI is horrific as it never understands any request, the chat cuts out, even when you give precise instructions, they do not read but rather assume - ie .com instead of .ca, their shopping cart has no easy way to remove a domain you do not want anymore, the shopping cart will switch the domain on you despite you clearing the cart and starting fresh, they tell you they will get back to and dont - a common issue among many corps , and that was just on this last call, i am now working on moving all my domains away - i was with them since the days of Magma - how sad
19 april 2026
Omdöme utan inbjudan
Real human behind
Real human behind ! Accurate, fast and friendly !
19 april 2026
Omdöme utan inbjudan
Svar från Rebel.com
Thanks, Nicolas. “Real human, fast and friendly” is exactly what we’re going for.
We know how much it matters to get clear, accurate help without the runaround, so it’s great to hear that came through. Appreciate you taking the time to share this.
Would recommend Rebel!
My CSR rep Del was great, Very pleasant and gave easy follow along directions. Would recommend Rebel to anyone needing a website domain!
17 april 2026
Omdöme utan inbjudan
Svar från Rebel.com
Thanks so much, BW, and a shoutout to Del for making the process smooth and easy to follow.
Clear guidance and a friendly hand along the way can make all the difference when setting up a domain. Really glad you had that experience with us, and thanks for the recommendation.
Support personnel went the extra mile…
Support personnel went the extra mile to over come a sub vendors poor performance
15 april 2026
Omdöme utan inbjudan
Svar från Rebel.com
Hi Jim, really appreciate you calling this out.
When things go sideways with a third party, going the extra mile isn’t optional, it’s part of the job. Glad the team was able to step in and get things back on track for you.
Rebel Services was great to work with
Rebel Services was great to work with. Got to me quickly, and did a great job. Bid was lower than another vendor. Easy to work with Kyle and Zack.
10 april 2026
Omdöme utan inbjudan
Svar från Rebel.com
Hi Sue, thanks for your kind words.
This sounds like it may be meant for a different Rebel, as we don’t offer contractor style services or project bidding. We’re Rebel.com, a Canadian company focused on domains and web hosting.
Hope the right team sees your review, they’ll be glad you shared it.
DNS settings for a noob = support was great!
I got a little intimidated with the advanced DNS settings and didn't want to mess anything up. So I hopped onto the chat. There was little to no wait for a REAL PERSON and they helped me get my google workspace all set up and domain verified. Easy peasy!
14 april 2026
Omdöme utan inbjudan
Svar från Rebel.com
Hi Renata, “easy peasy” is exactly what we like to hear.
DNS can feel a bit intimidating at first, so it’s great that the team could jump in quickly and get everything set up with you, Google Workspace included. Thanks for taking the time to share your experience.
Knowledgeable, helpful support.
I was having an issue updating a .ca domain in my registrar account. I tried the chat option to see if I could receive some guidance as to how to proceed as the CIRA information was out of date. The support I received was extremely helpful, and all my .ca domains were updated in a timely manner. I certainly appreciated this knowledgeable support, as well as patience, as we reviewed everything. Excellent support.
14 april 2026
Omdöme utan inbjudan
Svar från Rebel.com
Hi SP, thanks for sharing this.
Updating domain details can get a bit tricky, so it’s great to hear the team was able to guide you through it with clarity and patience. We’ll pass this along, they’ll appreciate it.
I have been using Rebel for years
I have been using Rebel for years now for my business. They have been very accommodating and easy to deal with over the years.
10 april 2026
Omdöme utan inbjudan
Svar från Rebel.com
Thanks so much, Waqas. It means a lot to hear that you have trusted Rebel with your business for years. We are glad things have felt easy and accommodating along the way. That kind of steady support is exactly what we aim for, and we are grateful to have you with us.
Jasmita was extremely helpful
31 mars 2026
Omdöme utan inbjudan
Svar från Rebel.com
Hi Lois, thank you so much for the kind words! We’re lucky to have Jasmita on the team, and we’ll be sure she sees this 😊
“Extremely helpful” is exactly the experience we aim for, so it’s great to hear it landed. Thanks again for choosing Rebel!
Excellent Customer Service!
Just wanted to pass along yet another fantastic experience with Rebel's customer support. They've been extremely helpful, kind, courteous, and are extremely knowledgeable. They put real effort into providing an exemplary level of service, and that's refreshing.
27 mars 2026
Omdöme utan inbjudan
Svar från Rebel.com
Thanks so much, Andy. “Helpful, kind, and knowledgeable” is exactly the bar our team aims to hit every day, so this means a lot. We’re really glad the experience felt thoughtful and not just transactional. That kind of support is what we believe should come standard. Appreciate you taking the time to share it.
Shannon was great!
Shannon was great!! . Guided me through the changes I needed to do with no problems. Awesome Awesome Awesome job
25 mars 2026
Omdöme utan inbjudan
Svar från Rebel.com
This made us smile. Shannon will be thrilled to hear this. Guiding you through changes smoothly and keeping things stress-free is exactly what we’re here for. Thanks for the triple “awesome” stamp of approval, we’ll take it.
Perfect Customer Service
That Alyea was patient, knowledgeable and everything you want from customer service. Turned stress into joy!
19 mars 2026
Omdöme utan inbjudan
Svar från Rebel.com
Thanks so much, Ivana. We’re thrilled Alyea could turn a stressful moment into a joyful one. Patient, knowledgeable support is exactly what we aim for, and we’ll be sure to share your kind words with her. Thanks for choosing Rebel.
Anthony was extremely knowledgable and…
Anthony was extremely knowledgable and was able to find and diagnose the issues and fix them. Your time was valuable. Thank you.
16 mars 2026
Omdöme utan inbjudan
Svar från Rebel.com
Hi Zoe, thank you so much for the kind words. We’ll make sure Anthony sees this, he’ll really appreciate it.
We’re so glad he was able to quickly pinpoint the issue and get things sorted. Getting you back on track without wasting your time is exactly what we aim for.
Thanks again for choosing Rebel.
Deceptive Domain Search
I used Rebel.com a lot several years ago when I needed .com.au domain names. I went to rebel.com because I require a .com.co domain. I searched for several quite obscure names, but every name came up with 'not available but make an offer'. I even did searches for random nonesense like erihjf645jdfau.com.co - everything returns an already registered condition. I then went to alternative domain registrars and all the names I searched for at rebel.com were available. Disappointed to see the company is now using deceptive practices. Avoid.
16 mars 2026
Omdöme utan inbjudan
Svar från Rebel.com
Hi Darren, thanks for calling this out. We can see why that experience felt misleading, and that’s not the standard we want for domain search.
In this case, .com.co domains aren’t currently offered through Rebel.com. They’re a less common domain type tied to Colombia, similar to how .com.au works for Australia, and not all registrars support them. Our search results should have made that clearer instead of suggesting the names were already registered or available to bid on.
That’s on us to communicate better. We’re reviewing how unsupported TLDs appear in search so customers get a clearer answer right away. We appreciate you taking the time to flag it. If you’re open to revisiting your review, we’d really appreciate it.
Great service, Great help, Launched my site with their help!
Great service, went a long ways to help me setup multiple domains and hosting services. 5 star service
7 mars 2026
Omdöme utan inbjudan
Svar från Rebel.com
Thanks so much for the kind words, and congrats on launching your site! 🎉
Helping you get multiple domains and hosting set up smoothly is exactly the kind of behind the scenes work our team loves doing. We're really glad we could make the process easier and get you across the finish line.
Wishing you lots of success with Azilda Tech. If you ever need a hand as things grow, we're here for it.
My experience with both Israel and Del…
My experience with both Israel and Del were great. The other support team members much less so. As a suggestion, I would also refresh the chat line regularly as I waited as “next in line” for over 30-40 mins in some cases whereas I got quicker support through calling support and via email with Israel and Del directly.
4 mars 2026
Omdöme utan inbjudan
Svar från Rebel.com
Hi DC, thanks for the note.
Love hearing that Israel and Del took good care of you. We’ll make sure they see this.
And on the chat queue, fair point. “Next in line” should not feel like you’re trying to buy concert tickets. We’re sharing that feedback with the team.
Thanks again for sticking with us and taking the time to say something. It helps.
Personable, Skilled Solutions
LOVE the Personable, Skilled Service. Shannon is ALWAYS a pearl:) Problem solved. So Thankful!
3 mars 2026
Omdöme utan inbjudan
Svar från Rebel.com
Hi Frannie, this just made our day. 💛
“Personable, Skilled Service” is exactly what we aim for, and Shannon really is a gem. We’re so glad she could step in and get everything sorted for you. Problem solved is our favourite kind of ending.
Thanks so much for the love and for choosing Rebel. We’re thankful for you, too.
Many things at Rebel are just so easy…
Many things at Rebel are just so easy to administer. Even things like Certificate renewals and domain transfers are just so easy at Rebel. I have used many other companies over the year but it seems Rebel has put in the effort to make this easy. Their Tech support is quick to access and so far no bad experiences. Quick resolution and usually first point of contact resolution.
25 februari 2026
Omdöme utan inbjudan
Svar från Rebel.com
Hi Brian, this was such a great note to read. Thank you.
“Certificate renewals and domain transfers are just so easy” is music to our ears. Those are exactly the kinds of things that shouldn’t feel complicated. We’ve put a lot of thought into making the behind the scenes admin simple and straightforward, so it means a lot that you’ve noticed.
And we’re especially glad our tech support team has been quick and able to resolve things on first contact. That’s the gold standard for us.
Thanks for trusting us after trying other providers over the years. We’re really happy to be in your corner.
The transfer of one Rebel domain to…
The transfer of one Rebel domain to another Rebel account was easy to get started, the customer assistant person was helpful and there was virtually no wait--but the reason I needed to contact customer support was that I immediately got hung up in security issues around a transfer that looked like it should have been a quick purchase. Plus the transfer time was longer than I expected...so not ideal but so far good enough!
19 februari 2026
Omdöme utan inbjudan
Svar från Rebel.com
Hi Marc,
Thanks so much for sharing this — and for sticking with the process.
We’re really glad to hear the transfer itself was easy to get started and that our support team was quick and helpful when you reached out. That part matters a lot to us.
You’re absolutely right, though. If a transfer looks like it should be a quick purchase, getting slowed down by security checks and longer than expected timelines can feel frustrating. Those safeguards are there to protect domain owners, but they shouldn’t feel like unnecessary roadblocks. Your feedback helps us understand where expectations and experience aren’t perfectly aligned.
If anything still feels unclear about the transfer timing or process, our support team is always available via the Help Centre on rebel.com and happy to walk through it with you.
We appreciate you calling it “good enough” for now and we’ll keep working to turn that into “great” next time.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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