The clinician was very professional and caring in her handling of my appointment. She ran the hearing test and discussed the results with me before also fixing the settings on my hearing aids which we... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately w... Se mer
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The girl who attended to me was very polite and respectful She knew about the product and took special care to ensure the hearing aids we’re set correctly to achieve the best result for me She a... Se mer
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From my first appointment, staff guided me through what I was to experience and expectations. Having hearing aids has helped me to become more active in the community being able to interact and commun... Se mer
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Företagsinformation
Skrivet av företaget
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Kontaktuppgifter
Level 3, 4 Railway Parade, 2134, Burwood, Australien
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I felt very comfortable the way i was…
I felt very comfortable the way i was treated and that i was respected as a person not just a number.
20 mars 2026
Svar från Freedom Hearing
Hi Linda,
Thank you for your kind feedback. We’re so pleased to hear that you felt comfortable and valued during your visit.
We truly appreciate you taking the time to share your experience and look forward to supporting you again in the future.
Sincerely,
Salena
The Freedom Hearing Team
Location was convenient and staff was…
Location was convenient and staff was extremely professional, attentive and helpful in every aspect
4 mars 2026
Svar från Freedom Hearing
Hi William,
Thank you for your kind feedback! We’re so glad to hear that our team provided professional, attentive support throughout your visit.
Sincerely,
Salena
The Freedom Hearing Team
The Staff are FANTASTIC & friendly…
The Staff are FANTASTIC and friendly always on time and concentrate of hearing loss and they way they communicate so you understand. I can't recommend the Kanwal Freedom Hearing highly enough.
20 mars 2026
Svar från Freedom Hearing
Hi David,
Thank you so much for your kind words and recommendation. We’re so happy to hear you had such a positive experience with our Kanwal team and that we were able to support you.
Your feedback truly means a lot to us!
Sincerely,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi John,
Thank you so much for your feedback!
Warm regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Barry,
Thank you for your kind feedback!
Warm regards,
Salena
The Freedom Hearing Team
Very Happy Client
Freedom Hearing know all about Customer Service and being Compassionate fantastic Audiologist and good Business to deal with
17 mars 2026
Svar från Freedom Hearing
Hi June,
Thank you so much for your lovely feedback! We are so pleased to hear you had such a positive experience with our team.
We look forward to seeing you again soon!
Sincerely,
Salena
The Freedom Hearing Team
Very thorough and professional hearing…
Very thorough and professional hearing test by the clinician, Melina.
19 mars 2026
Svar från Freedom Hearing
Hi Robert,
Thank you so much for sharing your lovely experience! Melina will be delighted to hear your kind words.
Warm regards,
Salena
The Freedom Hearing Team
Always a pleasure to visit Freedom…
Always a pleasure to visit Freedom hearing. Very courteous and on time. Very rarely have to wait past appointment time to be called to be seen to. Always professional approach by staff what's not to like.
17 mars 2026
Svar från Freedom Hearing
Hi Tony,
Thanks so much for your kind feedback! We’re really pleased to hear you always enjoy your visits and consistently have a positive experience with our team.
We look forward to seeing you next time.
Kind regards,
Salena
The Freedom Hearing Team
The lady at Freedom Hearing McKinnon
The lady at Freedom Hearing McKinnon - Vicki was first class . But the outcome of the hearing test was devastatingly bad . I was penalised an extra 4% on my hearing rating because of my age which took me out of claiming range . This was never mentioned until 2 years into the claim. Freedom Hearing have been excellent since though.!
11 mars 2026
Svar från Freedom Hearing
Hi Stephen,
Thanks for your feedback. We’re really glad to hear you had a positive experience and that our team has continued to support you well.
We’re sorry to hear about your concerns regarding the test outcome and understand this would have been disappointing. We appreciate you taking the time to share your experience with us.
Kind regards,
Salena
The Freedom Hearing Team
An absolute brilliant experience with…
An absolute brilliant experience with Freedom Hearing.
Convenient to get to, parking at the front door wich is important for me. Clinicians will clearly explain and answer your questions. Great customer service the moment you walk in.
It's soo nice to be looked after and to recieve this kind of service.
18 mars 2026
Svar från Freedom Hearing
Hi Mark,
Thank you for your lovely feedback! It’s great to hear you felt well looked after from the moment you arrived and had a positive experience with our team.
We look forward to seeing you again soon!
Kind regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi there,
Thank you for your kind words! We’re really pleased to hear you had a positive experience with our team. Vicki will be delighted to hear your feedback.
Kind regards,
Salena
The Freedom Hearing Team
Excellent customer service. Totally professional.
The experience of the complete appointment was faultless. Personal greeting on arrival. Then the friendly, curtious, knowledgeable and professional manner of the technician was excellent.
17 mars 2026
Svar från Freedom Hearing
Hi Mark,
Thanks so much for sharing your wonderful experience! We’re really pleased to hear your appointment went so well from the very start.
We look forward to seeing you again.
Kind regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Barry,
Thanks so much for your feedback!
Warm regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Kevin,
Thank you so much for your feedback!
Regards,
Salena
The Freedom Hearing Team
Rang and was answered promptly
Rang and was answered promptly, both people I spoke with were very helpful, Sebastian was more then helpful, I advised that my hearing was bad could he speak slowly and a bit louder , he apologised so the rest of the conversation was great, he explained all about hearing aids I had been fitted for seemed very knowledgeable on all subject matter I requested.
16 mars 2026
Svar från Freedom Hearing
Hi David,
Thank you for your kind feedback! We’re glad to hear you received prompt and helpful service, and that Sebastian was able to clearly explain everything about your hearing aids.
Kind regards,
Salena
The Freedom Hearing Team
the audiologist was so understand and…
the audiologist was so understand and gave me clear instructions on how to in the future do changes of the ear buds .
Also have done this previously and the lady on reception please look after he she is a great asset to the company
9 mars 2026
Svar från Freedom Hearing
Hi Andrew,
Thanks so much for your feedback! We’re really pleased to hear our team provided clear guidance and that you felt well supported.
They’ll be thrilled to hear your kind words!
Kind regards,
Salena
The Freedom Hearing Team
Rainan was helpful & thorough
Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately we had travelled all the way from Kempsey the first time without being notified in time, but I guess that couldn’t be helped if you don’t know until the day you are unwell, plus we did wait 45 mins before seeing him when we finally did get to see him. Rainan spoke clear & precise, we felt comfortable to ask questions, which were clearly answered.
6 mars 2026
Svar från Freedom Hearing
Hi Wayne,
Thank you for your feedback. We’re pleased to hear Reinan was helpful, thorough, and communicated clearly throughout your appointment.
We’re sorry for the delays and wait time you experienced and appreciate your understanding. Your comments have been noted as we continue to improve.
Kind regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Earl,
Thank you for your kind feedback! We're glad to hear you had a helpful and easy experience with our team.
We look forward to seeing you soon!
Warm regards,
Salena
The Freedom Hearing Team
Professional and friendly.
12 mars 2026
Svar från Freedom Hearing
Hi Brett,
Thank you for your kind feedback!
Warm regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Nicolino,
Thanks so much for your feedback! We’re really glad you found it easy to talk with our team.
All the best,
Salena
The Freedom Hearing Team
Detta är Trustpilot
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