The clinician was very professional and caring in her handling of my appointment. She ran the hearing test and discussed the results with me before also fixing the settings on my hearing aids which we... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately w... Se mer
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The girl who attended to me was very polite and respectful She knew about the product and took special care to ensure the hearing aids we’re set correctly to achieve the best result for me She a... Se mer
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From my first appointment, staff guided me through what I was to experience and expectations. Having hearing aids has helped me to become more active in the community being able to interact and commun... Se mer
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Företagsinformation
Skrivet av företaget
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Kontaktuppgifter
Level 3, 4 Railway Parade, 2134, Burwood, Australien
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything was explained in simple…
Everything was explained in simple terms and I was shown how to use the new hearing aids in easy to understand steps.
9 april 2026
Svar från Freedom Hearing
Hi David,
Thank you for your kind feedback. We’re really pleased to hear that everything was explained clearly and that the instructions for your new hearing aids were easy to follow.
Warm regards,
Salena
The Freedom Hearing Team
From the first step through the front…
From the first step through the front door
Glenda with her smile n warm greeting
The clinician (have forgotten her name)
Explained why my hearing aids were whistling n fixed that issue
Spoke about ear wax n she gave me a spray for that issue
And finally spoke about the device for the tv
She ticked off my list
Highly recommend Wollongong branch
7 april 2026
Svar från Freedom Hearing
Hi Jeffrey,
Thank you for taking the time to share your kind feedback!
We’re really pleased to hear your experience at our Wollongong branch was so positive, from the moment you walked in through to having your hearing aids adjusted, and discussing hearing care.
We really appreciate your feedback and look forward to seeing you again.
Warm regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Neil,
Thank you so much for your kind feedback!
Warm regards,
Salena
The Freedom Hearing Team
I have had several visits for hearing…
I have had several visits for hearing tests with Freedom hearing and all were very professional. The fitting and setting up of the hearing aids was very well done and worked out excellent. Ben.
1 april 2026
Svar från Freedom Hearing
Hi Ben,
Thank you for your continued trust and kind feedback. We’re so happy to hear that all your hearing aid fitting and setup have worked out so well.
We truly appreciate you taking the time to share your experience and look forward to seeing you in the future!
Sincerely,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Gary,
Thank you for your feedback! We're glad to know you had a great and helpful experience!
Warm regards,
Salena
The Freedom Hearing Team
Prompt friendly service
24 mars 2026
Svar från Freedom Hearing
Hi Peter,
Thank you so much for your feedback!
Warm regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Noel,
Thank you for your kind words!
Warm regards,
Salena
The Freedom Hearing Team
Process applying for hearing aids…
Process applying for hearing aids explained in depth by staff. When approved fitting was hassle free and use of hearing aids detailed well by Customer service.
30 mars 2026
Svar från Freedom Hearing
Hi Andrew,
Thank you for your feedback. We’re so pleased to hear that your fitting experience was smooth and hassle-free.
We look forward to seeing you again soon!
Sincerely,
Salena
The Freedom Hearing Team
Professionalism and care
30 mars 2026
Svar från Freedom Hearing
Hi Domenico,
Thank you so much!
Regards,
Salena
The Freedom Hearing Team
That you need not yell anymore
Honest feed back on the pro's and con's of hearing aids and the difficulty in having them part of your life now on.
30 mars 2026
Svar från Freedom Hearing
Hi Stephen,
Thank you for your thoughtful feedback. We’re so glad you valued the honest and balanced guidance from our team.
If you ever need further assistance or have any questions along the way, we’re always here to help.
Kind regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Terence,
Thank you so much for your feedback!
Warm regards,
Salena
The Freedom Hearing Team
Nervousness eased
I was pretty nervous going in, mostly because I’d been having a hard time admitting I might have a hearing problem. From the start, though, they treated me like a person, not just a number. Both the receptionist and Cindy (the Audiologist), who did the testing were really friendly and accommodating right from the get go, which helped me relax a lot.
I actually looked forward to the follow up appointments.
27 mars 2026
Svar från Freedom Hearing
Hi Alan,
Thank you so much for sharing your experience. We understand that taking the first step can feel overwhelming, so it’s wonderful to hear that our team helped you feel comfortable and supported from the very beginning.
Cindy and Kara will be especially happy to hear they made a positive impact!
Sincerely,
Salena
The Freedom Hearing Team
Very helpful audiologist jacy kwok…
Very helpful audiologist jacy kwok would recommend freedom hearing to anyone with hearing trouble
26 mars 2026
Svar från Freedom Hearing
Hi David,
Thank you for your feedback. We’re so pleased to hear that you found our team helpful! Jacy will be thrilled to hear your kind words.
We appreciate you taking the time to share your experience.
Sincerely,
Salena
The Freedom Hearing Team
Kim was delightful to meet
Kim was delightful to meet. Very welcoming, and efficient in her manner.
26 mars 2026
Svar från Freedom Hearing
Hi Debbie,
Thank you for your feedback! We're happy to hear you had a positive experience!
Warm regards,
Salena
The Freedom Hearing Team
Excellent communication and helpful…
Excellent communication and helpful friendly staff.
Took the time to explain clearly what was needed and how to use the device.
25 mars 2026
Svar från Freedom Hearing
Hi Robert,
Thank you for your feedback. We’re happy to hear that our team’s communication and support made your experience a positive one.
We appreciate you sharing your experience and look forward to seeing you again.
Sincerely,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Arthur,
Thank you so much! We're glad to hear you had a helpful and informative experience with our team.
Warm regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Jean,
Thank you for your feedback. We're glad you had a good experience!
Warm regards,
Salena
The Freedom Hearing Team
Very helpful and what to do
20 mars 2026
Svar från Freedom Hearing
Hi Grahame,
Thank you so much for your feedback!
Regards,
Salena
The Freedom Hearing Team
Staff were friendly and informative
12 mars 2026
Svar från Freedom Hearing
Hi Cathy,
Thank you so much for your kind words!
Warm regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Andrew,
Thank you so much for your kind feedback!
Warm regards,
Salena
The Freedom Hearing Team
Detta är Trustpilot
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