It was easy to book an appointment . The apportment was on time. The test procedure was explained in plain english. The results were explained with the good and a very slight high pitch loss , t... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff all friendly and smile Very punctual which I though was very professional The girl doing g my hearing test knew all her job and gave me sma hints regarding my hearing aids and adjus... Se mer
I submitted a claim for industrial hearing loss,the process was simple,quick and understandable. The staff and legal team at Kingswood were knowledgeable and friendly and dealt with the insurance comp... Se mer
Företaget har svarat
The clinician was very professional and caring in her handling of my appointment. She ran the hearing test and discussed the results with me before also fixing the settings on my hearing aids which we... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Kontaktuppgifter
Level 3, 4 Railway Parade, 2134, Burwood, Australien
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Highly recommend
The staff are so friendly, knowledgeable and professional, always helpful and a pleasure to deal with.
20 januari 2026
Svar från Freedom Hearing
Hi Darren,
We truly appreciate your kind words. Providing helpful and professional service in a friendly environment is something we take great pride in. Thank you for your continued support.
Kind regards,
Orlando
The Freedom Hearing Team
Staff were very friendly and helpful
Staff were very friendly and helpful, nothing was to much trouble
20 januari 2026
Svar från Freedom Hearing
Hi Sharon,
Thank you for your kind feedback. We’re so pleased to hear our team was friendly and helpful, and that you felt well looked after.😊😊😊
Kind regards,
Orlando
The Freedom Hearing Team
Prompt service
Prompt service. The clinician was very helpful and knowledgeable. Did not overload me with too much information. Looking forward to to my next appointment for adjustment
23 januari 2026
Svar från Freedom Hearing
Hi Mark,
Thank you for your kind feedback. We’re so pleased to hear you found the service prompt and the clinician helpful and knowledgeable. It’s great to know the information was clear and not overwhelming. We look forward to seeing you at your next appointment.
Kind regards,
Orlando
The Freedom Hearing Team
Svar från Freedom Hearing
Hi William,
Thank you so much!
Kind regards,
Orlando
The Freedom Hearing Team
The cruel were nice and friendly and…
The ladies in charge were nice and friendly and helpful. The desk lady was very helpful to other customers. Thank you Daniel
23 januari 2026
Svar från Freedom Hearing
Hi Daniel,
Thank you for your kind feedback. We’re so pleased to hear you found our team friendly and helpful, and that our reception staff were attentive to everyone. We truly appreciate your support.
Kind regards,
Orlando
The Freedom Hearing Team
Operating hearing aids.…
How to fit,care for and operate my hearing aids was explained very well.
Setting up the hearing aids was also explained well and when i left the appointment i was confident that i will have no problems operating and changing settings through the app.
23 januari 2026
Svar från Freedom Hearing
Hi David,
Thank you for your detailed feedback. We’re so pleased to hear everything about fitting, caring for, and operating your hearing aids was explained clearly. It’s wonderful to know you left your appointment feeling confident using your devices and the app.
Kind regards,
Orlando
The Freedom Hearing Team
My consultant/technician was quick
My consultant/technician was quick, efficient and very clear about all the do’s and dont’s to which I had to adhere. I appreciate that!
22 januari 2026
Svar från Freedom Hearing
Hi Ian,
Thank you for your kind feedback. We’re so pleased to hear your consultant was efficient and clear in explaining everything you needed to know. It’s great to know you felt confident with the guidance provided.
Kind regards,
Orlando
The Freedom Hearing Team
Very professional advice & treated me…
Very professional advice & treated me very kindly.
23 januari 2026
Svar från Freedom Hearing
Hi John,
We truly appreciate your lovely comments. It’s wonderful to know you felt well cared for and supported with professional guidance.
Kind regards,
Orlando
The Freedom Hearing Team
Great experience …
The lady was fantastic she explained everything clearly and could answer my questions.
16 januari 2026
Svar från Freedom Hearing
Hi Gary,
We really appreciate your lovely comments. It’s great to know you felt well informed and supported throughout your visit.
Kind regards,
Orlando
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Scott,
Thank you for your kind feedback. We’re so pleased to hear everything went smoothly and that you had a great experience.
Kind regards,
Orlando
The Freedom Hearing Team
Polite and skilled staff
Receptionist and clinician were both polite, informative and respectful.
The testing was thorough and professional.
Diagnosis and treatment options, with financial costs, were clealy presented.
22 januari 2026
Svar från Freedom Hearing
Hi Astrid,
Thank you for your thoughtful feedback. It’s great to know the testing was thorough and that your diagnosis, treatment options, and associated costs were clearly explained.
We truly appreciate your kind words.🙂
Kind regards,
Orlando
The Freedom Hearing Team
Good service
13 januari 2026
Svar från Freedom Hearing
Hi Malcom,
Thank you for your feedback. We’re pleased you were happy with the service.
Kind regards,
Orlando
The Freedom Hearing Team
Great customer service
4 januari 2026
Omdöme utan inbjudan
Svar från Freedom Hearing
Hi Stephanie,
We really appreciate your feedback and are glad you had a great experience with our team.
Kind regards,
Orlando
The Freedom Hearing Team
Always keeping up with your patients…
Always keeping up with your patients through phone calls,making sure you haven’t ran out of batteries for your hearing aids. Very helpful when at surgery.
13 januari 2026
Svar från Freedom Hearing
Hi Leonard,
We really appreciate your lovely comments. We’re so pleased to hear you value our follow-up calls and support.
Thank you for your continued trust in our team.
Kind regards,
Orlando
The Freedom Hearing Team
Very professional and honest assessment
The audiologist was very professional in her approach; explaining each aspect of the testing process and the results.
I felt very confident in her assessment and never felt that I might be pressured into buying hearing aids.
I highly recommend Freedom Hearing for a hearing assessment if you after a reliable and honest report.
21 januari 2026
Svar från Freedom Hearing
Hi J. Williams,
Thank you for your thoughtful feedback. It’s wonderful to know you felt comfortable, well informed, and confident in the assessment process.
We sincerely appreciate your recommendation.🙂
Kind regards,
Orlando
The Freedom Hearing Team
Hearing Test A Positive Experience
I found the Clinician at Freedom Hearing friendly and thorough and genuinely interested in my specific hearing requirements.
I got some very useful info on how best to use my hearing aids and how they work in different situations.
It was a positive experience that included testing and interesting conversation.
20 januari 2026
Svar från Freedom Hearing
Hi Ian,
We truly appreciate you sharing your experience😊. It’s wonderful to hear you felt well looked after and received useful guidance on how your hearing aids work in everyday situations.
Kind regards,
Orlando
The Freedom Hearing Team
Great people.
19 januari 2026
Svar från Freedom Hearing
Hi Leonard,
Thank you for your kind words. We’re so pleased you had a positive experience with our team.
Kind regards,
Orlando
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Patrick,
Thank you for your feedback. We’re glad to hear everything went well with your fitting.
Kind regards,
Orlando
The Freedom Hearing Team
Excellent service
Excellent service. appointment commenced as scheduled. The technician covered my work history and hearing experience.
The testing process was easy to follow and quite quick.
I was provided advice on the best hearing options to suit my needs. Great professional service.
19 januari 2026
Svar från Freedom Hearing
Hi Greg,
Thank you for taking the time to share your experience. We’re so pleased to hear the assessment process was smooth and informative, and that you were provided with clear advice on the best hearing options for you.
Thank you for your support and trust in our team🙂.
Kind regards,
Orlando
The Freedom Hearing Team
Excellent Customer Service
Excellent Customer Service, appt. on time, information explained well, not hurried.
16 januari 2026
Svar från Freedom Hearing
Hi Merilyn,
Thank you for your wonderful feedback. We’re so pleased to hear your appointment ran on time and that everything was explained clearly without feeling rushed.
Kind regards,
Orlando
The Freedom Hearing Team
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