Fjord Tours Omdömen 

67
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Had booked the rib ride through P&O cruise ship Iona, very professional intro and safety brief, then further safety advice from our skipper Aleksander. Trip was just under the 2 hour mark taking us t... Se mer

Betygsatt 5 av 5 stjärnor

On February 15th I experienced, with my wife, the "Norway in a nutshell" winter tour, from Bergen to Bergen. That day was my birthday and I couldn't have celebrated it in a better way. All w... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We really got to see and experience a little bit of everything! Highly recommend. The self-paced development of the tour made it a relaxing way to travel and the directions to connect between all the... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

We had two days in Bergen after much time and expense to be here. Pre booked Flam and Fjord tour paid again pretty hefty price unguided tour. Just train tics and boat. Tried to change the dat... Se mer

Företagsinformation

  1. Rundturer
  2. Arrangör av sightseeingturer
  3. Researrangör
  4. Resebyrå

Skrivet av företaget

Experience authentic Norway with Fjord Tours, creators of the legendary Norway in a Nutshell® tour - Norway's most popular round trip since 1982. We combine scenic train journeys, spectacular fjord cruises, and local cultural experiences to create unforgettable adventures through Norway's most breathtaking landscapes. Our carefully curated tours connect Oslo, Bergen, and the majestic Norwegian fjords, offering you the perfect blend of convenience and wonder. Travel on the famous Bergen Railway, witness the dramatic Nærøyfjord (a UNESCO World Heritage site), and discover charming fjord villages along the way. As a sustainable tourism provider, we pride ourselves on using environmentally friendly public transport and supporting local communities. Whether you're seeking iconic fjord views, hoping to experience the Northern Lights, or dreaming of a scenic railway journey through Norway's mountainous terrain, our expert team ensures your Norwegian adventure exceeds expectations. From our classic Norway in a Nutshell® tour to tailored multi-day experiences, we offer flexible, self-guided tours that let you explore at your own pace. Join thousands of satisfied travelers who trust Fjord Tours to deliver authentic Norwegian experiences that create memories to last a lifetime.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

67 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(67)

33 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The best of Norway in a Nutshell

Each leg of the journey - the Voss train, the bus to Gudvangan, the electric boat to Flam, the Flam train and then the train on to Oslo was special - the Fjord boat ride the highlight.

7 mars 2026
Omdöme utan inbjudan
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Svar från Fjord Tours

Thank you for your lovely review! We're so happy to hear you enjoyed each part of the Norway in a Nutshell® journey, especially the fjord cruise—it's truly a highlight.
We appreciate you sharing your experience and hope to welcome you back to Norway again soon!

Best regards
The Fjord Tours team

Betygsatt 4 av 5 stjärnor

Highly recommend

Tour was so incredible. Wish we would’ve had more time on the actual cruise part as the travel between bus and train was quite inconvenient and rushed. Do research on weather and stops offered to get the best experience with planning.

24 mars 2026
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Svar från Fjord Tours

Thank you for the recommendation!
We're glad the cruise left such an impression — the fjords really are something special from the water. We hear you on the pacing, and it's worth knowing that overnight stays in Flåm or Gudvangen can make the journey feel much more relaxed. Great tip too on researching the seasonal stops — it really does make a difference. We hope you'll join us again with a little more time to spare!

Best regards
The Fjord Tours team

Betygsatt 5 av 5 stjärnor

Everything was organized expertly

Everything was organized expertly

17 mars 2026
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Svar från Fjord Tours

Thank you — much appreciated! Seamless organisation is what we strive for, and we hope to welcome you back again soon!

Best regards
The Fjord Tours team

Betygsatt 5 av 5 stjärnor

Its a great trip!

The train, coach, and ferry were great. They were comfortable.

The hotel in Flam was nice. The breakfast was delicious.

The flambana was amazing. We enjoyed everything.

11 mars 2026
Omdöme utan inbjudan
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Svar från Fjord Tours

Thank you for the wonderful review! We're so glad you enjoyed the Norway in a Nutshell® journey throughout — from the Flåm Railway to the ferry, and that cosy hotel breakfast in Flåm.
We appreciate you sharing your experience and hope to welcome you back to Norway again soon!

Best regards
The Fjord Tours team

Betygsatt 5 av 5 stjärnor

Breathtaking scenery from the comfort…

Breathtaking scenery from the comfort of train boat and ferry

17 mars 2026
Omdöme utan inbjudan
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Svar från Fjord Tours

Thank you for your lovely review of our Norway in a Nutshell® tour! We're so glad you enjoyed the breathtaking scenery from the comfort of the train, boat, and ferry.
We hope to welcome you back to Norway for another memorable journey!

Best regards
The Fjord Tours team

Betygsatt 5 av 5 stjärnor

Family trip

We loved the trip. We travel by train, bout and bus. It was all amazing. The fiord, the landscape, the views, everything was great.

17 februari 2026
Omdöme utan inbjudan
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Svar från Fjord Tours

Thank you for your lovely review! We're so happy to hear your family enjoyed the Norway in a Nutshell® journey and all the different modes of travel.
It’s wonderful that the fjords, landscapes, and views made such a great impression. We hope to welcome you back to Norway again soon!

Best regards
The Fjord Tours team

Betygsatt 5 av 5 stjärnor

Great Experience

Beautiful part of the world, great staff. I would highly recommend this for everyone.

13 mars 2026
Omdöme utan inbjudan
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Svar från Fjord Tours

Thank you for your 5-star review!
Norway really is something special, and we're glad our team made it even more memorable. We hope to welcome you back again soon!

Best regards
The Fjord Tours team

Betygsatt 5 av 5 stjärnor

A fabulous holiday

This was a great holiday - booking was easy and the options logical and easy to navigate. We had to change a few things and the bookings team were incredibly helpful. The holiday itself was wonderful - the train, bus and fjord boat trip were fabulous. We can unreservedly recommend the Norway in a Nutshell with Fjord tours.

2 mars 2026
Omdöme utan inbjudan
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Svar från Fjord Tours

Thank you for the wonderful review! We're glad the booking process was smooth and that our team could help with the changes along the way. It sounds like the journey itself also delivered on every front. We hope to welcome you back again soon!

Best regards
The Fjord Tours team

Betygsatt 5 av 5 stjärnor

Birthday in Norway


On February 15th I experienced, with my wife, the "Norway in a nutshell" winter tour, from Bergen to Bergen.
That day was my birthday and I couldn't have celebrated it in a better way.
All was simply perfect, timetables, connections, landscapes, also the weather!
A wonderful trip that leaves as a gift a big amount of beautiful memories.
Thank You very much!

Alberto Borello - Italy

15 februari 2026
Omdöme utan inbjudan
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Svar från Fjord Tours

What a special way to mark a birthday! We're so glad the Norway in a NUtshell® winter tour delivered on every front — perfect connections, stunning landscapes, and even the weather cooperating! We hope those beautiful memories stay with you and your wife for a long time. Thank you for celebrating with us!

Best regards
The Fjord Tours team

Betygsatt 5 av 5 stjärnor

Oplevelsen var unik

Nemt at bestille. God service ombord. Sejlturen Fantastisk. God historieks fortælling. God og smilende service.

19 december 2025
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Svar från Fjord Tours

Tusen takk for hyggelig tilbakemelding! Vi setter stor pris på at du hadde en god opplevelse ombord og at dere likte både turen og historiefortellingen.

Beste hilsenr
Fjord Tours

Betygsatt 5 av 5 stjärnor

Super hyggeligt

Super hyggeligt, og gode historier.

19 december 2025
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Svar från Fjord Tours

Takk for din 5 -stjerners review! Vi er glad for å høre at dere hadde en flott tur!

Beste hilsner
Fjord Tours

Betygsatt 5 av 5 stjärnor

Virkelig hyggelig rundfart i Aalborg…

Virkelig hyggelig rundfart i Aalborg limfjord! 😊

Søde Guider og kaptajn 😊

6 december 2025
Omdöme utan inbjudan
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Svar från Fjord Tours

Takk for den positive tilbakemeldingen av turen dere tok på Limfjorden.
Vi vil gjerne presisere at dette ikke er en av våre turer. Fjord Tours tilbyr opplevelser i de norske fjordene, så denne anmeldelsen gjelder en annen leverandør.

Vennlig hilsen
Fjord Tours team

Betygsatt 5 av 5 stjärnor

Dejlig tur på Limfjorden ved Aalborg

Dejlig tur på Limfjorden ved Aalborg. God vidende guide

5 december 2025
Omdöme utan inbjudan
Logotyp för Fjord Tours

Svar från Fjord Tours

Takk for den positive tilbakemeldingen av turen dere tok på Limfjorden.
Vi vil gjerne presisere at dette ikke er en av våre turer. Fjord Tours tilbyr opplevelser i de norske fjordene, så denne anmeldelsen gjelder en annen leverandør.

Vennlig hilsen
Fjord Tours team

Betygsatt 1 av 5 stjärnor

Dream Fjord Experience Ruined – Poor Handling by Fjord Tours

This was our first trip to Norway, and we flew all the way from Dubai, mainly to experience the country’s stunning fjord landscapes—a lifelong dream for us. After much research and positive expectations about Norwegian travel standards and consumer rights, we booked the highly recommended Norway in a Nutshell tour with Fjord Tours for July 29, 2025.

Sadly, the most important part of the tour—the fjord cruise from Flåm—was abruptly cancelled due to a mechanical failure ("boat is broken" was the only explanation we received at the terminal). With no prior notice or viable alternatives, we were rushed onto a bus with little time to ask questions or consult the Flam visitor center. It felt very impersonal and dismissive.

While Fjord Tours has offered a small partial refund (~20% of the total package), this doesn’t reflect the true value lost. The fjord cruise wasn’t just one leg—it was the heart of the entire experience, and the reason we booked a premium package.

We acknowledge that Fjord Tours is a reputable operator and that technical issues can happen, but we felt deeply hurt and disappointed by the way this was handled. Proper contingency planning and timely communication were lacking.

We are currently considering escalation to the Norwegian Consumer Council, as we believe this situation deserves a more responsible response. If any other travelers experienced the same issue on 29th July (or on other dates), we’d welcome hearing your experience.

Norway is a beautiful country, and we hope our review helps improve how such disruptions are managed in the future—for the benefit of all travelers.

Fjord Tours should take full responsibility, not just offer a minor refund.

29 juli 2025
Omdöme utan inbjudan
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Svar från Fjord Tours

Thank you for your feedback. Please contact us directly so we can review the details of your booking.

Best regards
The Fjord Tours team

Betygsatt 1 av 5 stjärnor

Elendig kundeservice. Ingen informasjon ved avvik.

Booket "Norway in a nutshell" lørdag 12.7.25
Ingen informasjon i forbindelse med stengning av Bergensbanen pga avsporing på Myrdal. Ingen tok telefonen på kundeservice selv innenfor arbeidstid og My page fungerte ikke.
Vi møtte opp på Bergen jernbanestasjon hvor vi ved en tilfeldighet fikk vite at toglinjen til Myrdal skulle åpne. Så vi kom avgårde.
Men dessverre stoppet det ikke der.
Båten som skulle frakte oss fra Flåm til Gudvangen fikk maskin(elektro)havari. 2 timer forsinkelse hvor avklaring om erstatningsfartøy ble mottatt på mail fra Fjord Tour lenge etter at besetningen hadde muntlig informert oss om løsningen. Faktisk rett før vi skulle gå ombord.
Men dessverre endte det heller ikke der Strømbrudd mellom Voss og Evanger hvor vi ble sittende i toget i timesvis uten noe info fra hverken Vy eller Fjordtur. Vi ankom til slutt Bergen ca kl 0230 om natten utslitt og lei.
Fjord Tour kan selvsagt ikke klandres for disse uheldige avvikene. Men under slike omstendigheter er tidsriktig og oppdatert informasjon svært viktig på det mentale plan. Man aksepterer det meste når man blir informert. Enkelt og greit!
Både Fjord Tour og Vy bør ta grep og etablere langt bedre informasjons/kundeservice-rutiner for opprettholde sin image som servicemindede firmaer.

12 juli 2025
Omdöme utan inbjudan
Logotyp för Fjord Tours

Svar från Fjord Tours

Takk for at du tok deg tid til å dele din tilbakemelding. Vi beklager på det sterkeste at du opplevde manglende informasjon og dårlig tilgjengelighet hos vår kundeservice i forbindelse med avsporingen på Bergensbanen den 12. juli.
Vi sendte ut både e-post og SMS til alle våre reisende så snart vi fikk bekreftet stengningen og endringene i togtrafikken. Dersom du ikke mottok denne meldingen, beklager vi virkelig det – det var aldri vår hensikt at noen skulle stå uten informasjon i en slik situasjon.
Vi forstår også at det var frustrerende å ikke komme i kontakt med kundeservice og at "Min side" ikke fungerte som forventet. Vi tar dette på alvor og ser nå nærmere på hva som gikk galt, slik at vi kan forbedre både våre digitale løsninger og tilgjengeligheten ved uforutsette hendelser.
Det er godt å høre at dere likevel kom dere avgårde, og vi håper reisen til tross for startvanskene ble en fin opplevelse.

Vennlig hilsen
Fjord Tours team

Betygsatt 4 av 5 stjärnor

Rafting in Voss, Norway

Really enjoyed the rafting in Voss when I was staying in Bergen.

The guides who were in the boats with us were excellent, and fun to spend the day with. The ticket I bought included lunch was very nice and big, therefore, I'd recommend coming early if you go for the lunch included option!

It was quite straightforward to get to the place via train and taxi, but these instructions could be provided more clearly on the website as I had to enquire via email for the details of the journey once getting to the main train station.

10 juni 2025
Omdöme utan inbjudan
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Svar från Fjord Tours

Thank you for your kind words! We're thrilled you had a great time rafting with our team and enjoyed the lunch. We appreciate your feedback about the travel info—we’ll work on making it clearer on the website. Hope to see you again!

Best regards
The Fjord Tours team

Betygsatt 5 av 5 stjärnor

An unmissable experience - 5* to Fjord Tours

We booked the Norway in a Nutshell tour for Sunday 11th May 2025.
We were a little apprehensive because it advertised itself as using public transport, so we anticipated that there may be a few slight complications - however this couldn't be further from the truth. Norway public transport runs on time, and everything about the transport was clean, and was an excellent way to see the scenery. These trains and buses are provided largely for the benefit of the tourists and nothing seemed busy or overcrowded - in fact it looked as if extra buses were laid on to make sure the tour ran smoothly.
The tour used the electric ferry so was quiet, and the ferry looked almost new as if it had only just come into service.
Before booking the trip we had looked at THE HIDDEN NORTH website - I'm so glad that we did. Emma (who writes the articles on the website) makes everything so simple, and points out the pitfalls that you can make. We bought a copy of the printable guide of Norway in a Nutshell, and for less than £5 it provided an excellent guide to what to look out for on the tour.
We were so fortunate with our weekend in Norway - Sunshine all day, for every day we were there and no rain or inclement weather - this made the Norway in a Nutshell tour even better!
Fjord Tours made everything easy - everything was done online (including all the tickets), no hic-ups at all, and the itinerary they produced worked perfectly.

12 maj 2025
Omdöme utan inbjudan
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Svar från Fjord Tours

Thank you for your lovely review! We're so glad to hear the Norway in a Nutshell® tour exceeded your expectations and that the public transport experience was smooth and scenic. It’s great that the electric ferry and extra buses helped make everything feel relaxed and well-organized. Thanks again for sharing your experience—we hope to welcome you back to Norway soon!

Best regards
The Fjord Tours team

Betygsatt 5 av 5 stjärnor

Food glorious food

Food, glorious food!

Our Oslo Street Food Tour was amazing. Our host, Shaf, was great – really knew his stuff and was a lot of fun. This wasn't just about food; it was a tour of everything! We saw different neighborhoods, buildings, people, parks, rivers, and even learned about Norway's strong economy.

But oh my goodness, the food choices were incredible! We were so well fed, trying everything from local treats like reindeer, whale, and moose, to delicious fish, fresh baked bread and locally brewed beer. And it got even better – we had a lovely warm cup of cocoa with a huge, yummy Kanelsnurr (cinnamon roll).

Thankfully, Shaf then took us for a nice, easy walk to the lively neighborhood of Grünerløkka. Then came the best part – the dessert (or snack, whatever you want to call it)! "Oh baby heaven is a place on earth" and, it's called Haralds Vaffel. We were already really full before we started on our waffles, but we kept going and ate every last bit!

Needless to say, we were very happy we hadn't eaten lunch beforehand. Thank you, Shaf! Thank you Oslo!.

30 april 2025
Omdöme utan inbjudan
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Svar från Fjord Tours

Thank you for your glowing review of our Oslo Street Food Tour! We're thrilled you enjoyed the perfect mix of culinary delights and cultural experiences with Shaf. We’ll share your kind words with Shaf, and we hope to welcome you back for more foodie experiences soon!

Best regards
The Fjord Tours team

Betygsatt 5 av 5 stjärnor

Bergen and Oslo at it's best (and with not a single drop of rain)

To make it short: The trip was absolutely terriffic! From the moment we touched Norwegian ground it coudln't have been better organized. We had every information we needed, so it was relaxation at it's best. They even managed ideal weather for us :-))
Any downsides? Yes. The website is not fool proof. During booking it tended to forget our preferences and for the returntrip from Bergen to Oslo we actually stumbled into that hole and were booked on the wrong train. As we were naive (fools) we didn't tripple check and only got awear of it when we received the tickets. No big deal though. The guys at Fjord Tours were very friendly and helped us out and the change of trains was even at a very fair price.
All in all: Do the trip, enjoy a great country and return home with perfect memmories! Just don't forget to read before and after you clicked.

10 februari 2025
Omdöme utan inbjudan
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Svar från Fjord Tours

Thank you for your wonderful 5-star review of Norway in a Nutshell®! We're delighted you had a terrific time with perfect weather and found everything well-organized to help you fully enjoy Norway's beautiful landscapes. Best regards, Fjord Tours Team

Betygsatt 5 av 5 stjärnor

Norway in a nutshell was just amazing &…

Norway in a nutshell was just amazing & perfectly organised. Make sure you get luggage transfer!

17 februari 2025
Omdöme utan inbjudan
Logotyp för Fjord Tours

Svar från Fjord Tours

Hello and thank you for your wonderful feedback! We're delighted to hear you enjoyed the Norway in a Nutshell® tour. Thanks for sharing the tip about luggage transfer - it definitely makes exploring the fjords more effortless.

Best regards, Fjord Tours Team

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