Fishpond Omdömen 

They advertise themselves as LOVEOURPRICES2 on eBay, a complete sham of a company who employs stall tactics over orders (3 to 5 working days ) , when they actually state later 10- 20, the company is based in Australia, a complete sham of a company and highly suspicious.

Item not arrived, keeps being promised but like a lot of empty promises has no substance. DO NOT USE

Perfectly happy to sell you out of stock items and tellyou so a day later, they are the exact reason why Amazon is so dominant and small sellers are out of business.

DO NOT USE! I placed an order for an item from the USA, was told it'd take a month to dispatch, then I'd have to pay custom fees etc.. despite it saying free shipping.
I cancelled order after 2 days when I realised my mistake in trusting the site but was charged a fee for 're-stocking'!

Sketchy company. Don't even try to make a purchase. Avoid. They will cancel your order ( even though the item is still available for sale) and then try to give you "store credit".

Sus

Avoid at all costs, ordered a set of Book which were meant to be located in the UK and ready for dispatch. Informed they were dispatched on the 8th Dec for delivery by the 15th. Once not arrived spoke with customer services who advised item was sent as updated.

Still not arrived with Royal Mail now reporting on the 18th the sender is preparing to dispatch.

Nothing but lies and terrible customer service...Avoid.

AVOID AT ALL COSTS
My mother ordered a gift for my niece’s birthday but that was supposed to be shipped from the US, but it never arrived. She has tried many times to get in touch with them, with very frustrating results, they’ve neither reshipped, nor refunded her, and have now stopped engaging entirely. She’s put of pocket by over a hundred pounds, which is causing her a lot of distress, and my niece is still waiting for a birthday present.

Feels like I’ve been robbed. Spent £137 on a pair of running shoes which seemed like they were never going to arrive. Once it reached the time period where I could claim a refund they kept asking me to wait a few days. Eventually they arrived but were a US 6. The website was .co.uk and no mention of them being US sizes. Now I can’t get a refund as it is outside the refund period as they took 2 months to arrive instead of 3 weeks. No response to emails, so no chance of getting money back. Avoid, unless you want to risk being scammed.

Like others have said, lures you in with good prices, takes your money, then when you realise that they don't actually have the product they have sold you, you find out they've robbed you in the terms and conditions. It might or might not violate The Consumer Contracts Regulations 2013 but it's definitely in bad faith. The long shipping time helps with the scam because they hope that you will give up waiting and cancel before they have to let you know they can't fulfil the order. They can then rob you of the 17% 'restocking fee'. How can you restock something you never had in stock? What a joke.

I would give zero stars if I could. This company are clearly nothing more than a drop ship outfit, but I did not know this when I ordered from them. They do not make this clear. I ordered a book which is really hard to source at the moment. When I checked my order two days later, they said "your order is delayed while we check our suppliers" (Bad luck, Amazon is out of stock!) I smelt a rat knowing that these books are like hen's teeth, and as there was another copy that had just come up on ebay I wanted to cancel. Their website said that you could cancel if the order hadn't been shipped. I cancelled and bought the one on ebay. The refund came today and they HAD DEDUCTED A £5 RESTOCKING FEE for something that is NOT IN STOCK! When I checked the small print, it does say that they charge a fee but I was expecting that would be if it had been shipped, not if they were failing to fulfill the order! It almost feels like a scam although it will be perfectly legal as they do refer to this fee on their site. Business plan idea: "Let's advertise something we don't have, scare people into cancelling their orders, and then pocket £5 for doing nothing". Sharp tactics and I will be telling everyone via social media. Disgusting. UPDATE After I typed an email of complaint, a couple of bad reviews including this one, and some bad mouthing on Facebook, today I was promised my £5 back. I have received this into my paypal account, but I wonder would they have refunded it if I hadn't kicked off? I doubt it, and no doubt they make a lot of money from people who don't fight back. I will never use them again.

Just awful, no stock for the item they we selling
Dont go near them - I wish I had looked at this site when I ordered

Steer clear of this company, I ordered a supplement that they took the money for and almost 7 weeks later still nothing . When I complained about this They replied to an email explaining that it had been sent and gave a tracking number that showed it had been posted, that’s it, no more details 7 weeks on, my order seems to have disappeared. I doubt they even made the order . I was given a link to make a claim that doesn’t work it just has you going round in circles . What a waste of time and money

This company is another that actually has no stock of its own and simply sells for other businesses.
This is a very unsatisfactory business model for consumers and you only find that out when your order either doesn’t arrive or takes ages.
I ordered 6 copies of a book for my wife’s book club. They were cheap but took almost 4 weeks to arrive.
If you want anything quickly, avoid this company.

First order off them, saw a lot of stick about their P&P. However, I was told that it would take 4 weeks when I ordered but it actually arrived earlier and was kept up to date as to when it was shipped. Can't complain as prices were cheap for my items. Think some people might have ordered off wrong Fish Pond, i.e. NZ site and that's why P&P might have went wrong. Will definitely look here for deals if I don't need items in a hurry.

Placed an order for a boardgame on the 17th February and was given an estimated delivery aim of 5th March. Given how they operate, and the game being half the price of elsewhere, I was happy to wait. Item was updated on the 23rd as Shipped and arrived this morning via Royal Mail 24, well packaged and just as I ordered.
As first orders go, this was excellent!

I read the numerous bad reviews after I had made a purchase and was worried. In fact I received my book in perfect condition within a week of ordering. I'm giving 4 stars because the customer communication relies on you checking the website, I did not even get a confirmation email. But it worked fine for me.

This company are a scam. I wish I had read the reviews first but they don’t have any products in stock. They are a drop shipping company so when you order they then try and order from someone else

When they can’t fulfil the order they then fob you off. Currently trying to get a refund but they are impossible to contact

Do not order from this company, it is a scam, ordered a book on 4th July and it’s still not arrived. I have had a couple of emails blaming post due to Covid, it was apparently dispatched in the UK! What a load of rubbish, making a claim via Pay Pal. I wasn’t 100% when I ordered, next time I will use my gut instinct. I will also be reporting to trading standards and watch dog!

I tried to place an order on this website, putting in my card details. The order wouldn't go through, I had no order confirmation on the screen or by email, but now they have taken the money from my bank account. No means of tracking or cancelling the order on their site. Very doubtful if this is a genuine company.

I purchased manga on March 23, 2020 and April 2, 2020 and I have yet received anything but lost money down the drain horrible customer service won’t reply to any emails about items that I purchased doesn’t care about the customers only taking their money no refund it shouldn’t take 3 months for my books I feel like I’ve been scammed NEVER AND I MEAN NEVER order from this site you’ll never get your money back because they will NEVER respond