Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!.. Persistance, tenacity, creativity and system,... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Se mer
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The search function on FMP is heaps better than at least one of the major competitors (maybe 100 choices versus many million poor matches on that other site). FMP certainly helped me with exploring my... Se mer
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I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Se mer
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Företagsinformation
Skrivet av företaget
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Kontaktuppgifter
185 Fleet Street, EC4A 2HS, London, Storbritannien
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4,0
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Find my Past trap Unable to access after second day of…
Unable to access after second day of free trial.
Cant even get in to cancel.
24 juli 2024
Svar från Findmypast
Hi Robin,
Thank you for your review of Find My Past.
We are sorry to hear you are having issues accessing the website and a member of our team will be in touch shortly to assist you further.
Kind Regards;
Findmypast
Newspaper section mixed up wanted info…
Newspaper section mixed up wanted info on relative who is in paper but it comes up something in ww1 China nothing to do with 1896 bilston although I know its in the papers
24 juli 2024
Svar från Findmypast
Hi Richard,
Thank you for your review of Find My Past.
I am sorry you are experiencing this issue. A member of our customer support team will be in touch in due course to request further information from you.
Kind Regards;
Findmypast
I do not see why I have to make a free…
I do not see why I have to make a free comittment when I wish to look up a person. It happens even when I have a subscription. Am I doing something wrong perhaps?
18 juli 2024
Svar från Findmypast
Hi Pieter,
Thank you for your review of Find My Past.
While it is free to search Find My Past, a subscription is required to view certain record sets on site. Record access varies depending on which subscription plan you have chosen. Do get in touch with our friendly customer support team who will be happy to discuss our subscription plans and pricing with you to clarify they type of access that is available on them.
Kind Regards;
Findmypast
Great source of family history data
No qualms whatsoever with recommending FMP for family history research. Both website and app are easy to use and data is of high quality.
12 juli 2024
Svar från Findmypast
Hi there,
Thank you for your review of Find My Past.
We are delighted you are enjoying using our site for your family history research. We will certainly pass this feedback on to our team.
Wishing you continued success on your research journey!
Kind Regards;
Findmypast
Your site is very good
Your site is very good, especially the UK records.
I would love to subscribe for full access but being on a pension I can not afford it.
I use the local library but they do not subscribe to the newspaper section. Unless I win the lotteries I will just have to do with standard membership.
19 juli 2024
Svar från Findmypast
Hi Paul,
Thank you for your review of Find My Past.
We are delighted to you are enjoying our site and our vast array of UK records. We do offer a free trial of our site to allow customers to explore. We also offer 1-month options which may be more affordable for you. You can see our subscription options here: https://www.findmypast.co.uk/subscribe?duration=1
We will certainly pass your feedback regarding pricing back to our team!
Best Wishes;
Findmypast
I have just started using Find My Past
I have just started using Find My Past, but I find it cluttered and not intuitive when searching. The family trees are very unattractive. I hope my experience gets better as I use the site. I would like the opportunity to give a review again in a month.
10 juli 2024
Svar från Findmypast
Hello Michele,
Thank you for your review of Findmypast.
We're sorry to hear you have found our website cluttered and unintuitive and will pass on your comments as feedback on your behalf.
In the meantime if you haven't already you can find our getting started and FAQ sections here:
https://www.findmypast.co.uk/blog/getting-started
https://www.findmypast.co.uk/help
You're welcome to return again in a months time and give us another review if you wish.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Hello Joanne,
Thank you for your review of Findmypast.
We're sorry to hear that you have found our website harder to use than Ancestry. Have you found our FAQ and New User Guide sections?
These are both filled with hints and tips on how to use Findmypast to it's full advantage here:
https://www.findmypast.co.uk/blog/getting-started
https://www.findmypast.co.uk/help
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Ease of searching.
2 juli 2024
Svar från Findmypast
HI Lawrence,
Thank you for your review of Find My Past.
We are delighted you find our site easy to use and hope you continue to enjoy searching our vast array of records.
Wishing you the best on your research journey!
Kind Regards;
Findmypast
I have some trouble signing in at…
I have some trouble signing in at times, but I am still learning how to use the app.
29 juni 2024
Svar från Findmypast
Hello Elizabeth,
Thank you for your review of Findmypast.
We're sorry to hear you have had issues with signing in, if this happens again in the future please don't hesitate to let our support team know and we can investigate this matter further on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Find My Past can get the information you require for your family history
Find my past has the information that I require when I search for family history
6 juli 2024
Svar från Findmypast
Hello Kevin,
Thank you for your review of Findmypast.
We're happy to hear you have found what you're looking for and wish you the best of luck for your next searches with us!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Excellent program but tree hints needs work
In general, I think the service provided is top notch. The site is easily navigated, there are new records regularly released and the transcription accuracy is exemplary.
Recently, however, I added trees to your site and have received frequent notices potential found relatives. Very often the British individuals surfaced are associated with my tree, but the notices are very repetitive and the Canadian individuals are more of a shot in the dark. There needs to be a way for members to acknowledge, but reject, the constant flow of superfluous and irrelevant hints.
30 juni 2024
Svar från Findmypast
Hello,
Thank you for your review of Findmypast.
We're happy to hear that you have enjoyed using Findmypast and found our records easy to navigate.
We will pass on your comments regarding hints over to the relevant department on your behalf. As it stands just now each hint has an option to accept, reject or add to pending to view again later.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Hi Lynne,
Thank you for your review of Find My Past.
We are delighted you are enjoying our website and wish you continued success in your research!
Kind Regards;
Findmypast
FindMyPast records and newspapers
As a subscriber to FindMyPast for many years I find the access to records excellent. A different set of records is provided to some of the other subscription companies, in particular access to English parish registers. I also appreciate the access to digitised historic newspapers from the UK.
20 februari 2024
Svar från Findmypast
Hello Anne,
Thank you for your review of Findmypast.
We're happy to hear that you have found our records helpful and wish you the best of luck with your research!
The newspaper section really is a treasure trove of information to help paint a picture of how your ancestors were living throughout the years.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
It seems to be intuitive and has found…
It seems to be intuitive and has found a lot of connections and information which I hadn't previously known about.
16 juni 2024
Findmypast the problem solver site
Findmypast's genealogical research website, in my opinion, is the best, and only site for anyone seeking to research heir family history. With transcripts and facsimile images of actual historical records, such as Parish records, marriage banns, census returns, and more, available for scrutiny, it can alleviate any misconception actual events may otherwise be encountered. And all that for a small subscription what more does anyone want or need.
18 juni 2024
more value from ancestrynot value for money when you have ancestry and BNA
more value from ancestry, and as I have BNA newspapers already, I do t get any new content from this site
I'd prefer to pay by hours used of pages viewed than a monthly, annual flat fee
12 juni 2024
Svar från Findmypast
Hello Finlay,
Thank you for your review of Findmypast.
We're sorry to hear you're unhappy with our subscription model and will pass on your feedback to the relevant department on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I found a newspaper article…
I found a newspaper article that knocked down a brick wall I have spent years trying to resolve. Suddenly many DNA matches made sense and I have been able to get back a number of generations. Have to love newspapers
9 juni 2024
I was unaware it is an Australian site.
I was unaware it is an Australian site.
I and my heritage is all from the UK and I prefer researching on a UK site
7 juni 2024
Svar från Findmypast
Hello Marg,
Thank you for your review of Findmypast.
We're sorry for the confusion here, Findmypast is a British website but we have a domain for Australia, US and Ireland to account for different currencies to be used for payment.
All of the records found on each domain are the same however and can be used to access all of our British records. If you want the UK version of the website you can visit www.findmypast.co.uk.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I couldn’t add things to the tree line…
I couldn’t add things to the tree line partner. I tried to look at the tree with all info on the children but it wouldn’t gone up, gave up in the end
14 juni 2024
Svar från Findmypast
Hello Keith,
Thank you for your review of Findmypast.
We're sorry to hear you have had issues with adding someone to your tree.
Someone from our support team will reach out to you to request for the information relating to this person within your tree so we can investigate further for you.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
cannot find my own details...birth etc
13 juni 2024
Svar från Findmypast
Hello John,
Thank you for your review of Findmypast.
We're sorry to hear you're having issues locating your birth record.
Australian birth, marriage and death records are recorded by each state, there is no central records office, so you will need to contact The Registry of Birth, Death and Marriages for the particular state if you require a birth, marriage of death certificate.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
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