Schnelle und unkomplizierte Abwicklung. Die Unterstützung bei Fragen funktioniert, wenn Antwort kommt, einwandfrei. Leider werden Anfragen aber auch überhaupt nicht beantwortet, was sehr ärgerlich i... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am So Glad to Join the Fanhome Family. I am Stoked beyond Excited to Start my First Fanhome Bat Mobile Model. I have been into building Models and Finally a Subscription based platform 🫡🙏. Thank y... Se mer
Företaget har svarat
Fair warning about Fanhome / DeAgostini. I just returned from Kuwait to start work on the 1/6 Mustang only to find 6 of the issues were missing from the shipments, and 2 of the issues were not availab... Se mer
Företaget har svarat
Die Qualität beim Ferrari war bisher super. Leider hat diese sehr nachgelassen. Ab Ausgabegabe21 sind die Spaltmasse miserabel und warum wird in Ausgabe 32 ein Teil der Fernbedienung geliefert obwohl... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
WE EXIST TO MAKE FANDOM STORIES YOU LOVE, LAST FOREVER. From our high quality catalogue to our unrivalled range of popular and rare figures, all our products are original in-house designs you won't find anywhere else. Be inspired by our exclusive content.
Kontaktuppgifter
Storbritannien
- +44 20 3991 1199
- support@uk.fanhome.com
- fanhome.com
4,1
Bra
11 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Fanhome
Hi Danny,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Svar från Fanhome
Hi Brandon,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Svar från Fanhome
Hi Ian,
We sincerely regret that your experience with our services on this occasion has not been satisfactory.
We value your feedback, as it is important to us. Our team is working to reach out to you as soon as possible to provide the assistance you need regarding your request.
Kind regards,
Fanhome
Signup and Overall Purchasing Experience
Quick and simple setup to signup and also set the subscription system in place, furthermore signup was relatively simple and very fast to complete
11 maj 2026
Svar från Fanhome
Hi Abubakar,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Svar från Fanhome
Hi customer,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Very easy to sign up
12 maj 2026
Svar från Fanhome
Hi Christopher Wood,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Svar från Fanhome
Hi Autumn Vaughn,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Svar från Fanhome
Hi Rich,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Delivered by Amazon quickly.
11 maj 2026
Svar från Fanhome
Hi rculler,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
The easy to follow menu was great
The easy to follow menu was great. Finding what I was looking for was also easy. And the info given to track my shipment was highly appreciated.
15 maj 2026
Svar från Fanhome
Hi Oldce,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Signing up was quick and easy.!
Signing up was quick and easy.!! Had the collection I wanted.! Great all around
15 maj 2026
Svar från Fanhome
Hi James,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Awesome 😎 pleased
11 maj 2026
Svar från Fanhome
Hi Vernon Hendree,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
It was easy no issues.
11 maj 2026
Svar från Fanhome
Hi Elsa,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Svar från Fanhome
Hi Phillip,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Double checking the packages to make…
Double checking the packages to make sure they are complete and don't have the customer wait 3 months for a package they paid for 3 months prior.
And in said incident make contact with said customer to inform them of any delays
11 maj 2026
Svar från Fanhome
Hello Robert,
Thank you for taking the time to share your feedback. We are very sorry to hear about the inconvenience you experienced, and we truly appreciate your comments.
Our team has already been in touch with you regarding your case, and we hope everything is now running smoothly. If you ever need further assistance or have any additional concerns, please feel free to contact us directly, we are always here to help.
Kind regards,
Fanhome
Fanhome always hit a Home Run for me
Fanhome always hit a Home Run for me. Excellent Customer Service my rep Donna did a perfect job for me. I have 5 subscriptions right know and she let me know status of all my shipments and also added my Free Shipping to my new Batman 66 build. Thanks for doing an Excellent Job Fanhome !
15 maj 2026
Svar från Fanhome
Hi Robert Antraccoli,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
It help that customer service is…
It help that customer service is getting a bit better in communication with myself and hopefully other customers. 👍🙂
15 maj 2026
Svar från Fanhome
Hi Ernestine Gamble,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Svar från Fanhome
Hi James,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Svar från Fanhome
Hi Jonathan,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Svar från Fanhome
Hi James,
Thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your subscription/purchase. Your support means a lot, and we look forward to continuing to bring you great experiences each month!
Warm regards,
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.