I was recommended ETA buy two people that I ride with and I’m glad that they did. After starting the on line quote I realised that I had a few questions needing answers. I phone call answered ever... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Recommended to me and have signed up. My review is purely based on the ease in which it is to sign up for bike cover. A few clicks to provide information and with a small premium paid via Apple Pay, I... Se mer
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Setting up is so simple, only got cycle recovery ss my cycle insurance is with someone else, finding ETA was simple filled in a few details click apple pay , job done, will give me peace of mind when... Se mer
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All simple. Just one query: I signed up on 9 Aug asking for a policy start date of 19 Aug. No money taken as at 10 Aug; for reassurance a note such as "your card will be charged on the policy start da... Se mer
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Företagsinformation
Skrivet av företaget
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
Kontaktuppgifter
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Storbritannien
- 0333 0001234
- customercare@eta.co.uk
- eta.co.uk
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to use website
Easy to use website, very straightforward and cheap
15 april 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Thank you for the positive feedback. We are here if you need us.
Excellent value for money
I think that eta breakdown represents excellent value for money.at twenty four pounds a year it's very affordable. I feel much better about riding my ebike knowing if I have a breakdown I won't have to ride a very heavy Ebike home.
15 april 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
This exactly why we launched Cycle Rescue as the UK's only breakdown recovery service for bikes over 30 years ago now: we didn't want the nagging worry of a breakdown stopping people from cycling. And as you say, heavy e-bikes bring with them an additional challenge. Thank you for choosing us and for taking the time to leave a review. We are here if you need us.
Svar från ETA Insurance (ETA Services)
That's music to our ears. Thank you for your kind words and for taking the time to share your experience.
Mobility Scooter Insurance
Very Easy to do online and seems to be best value after searching
7 april 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Thank you for chooisng us and for taking the time to share your experience. We are here if you need us.
Superb
Superb! Ease of setting up policy. The policy itself, and the services included.
Just join if you have a bike.
30 mars 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Thank you for taking the time to share your experieince and for such a glowing recommendation.
helpfull making my claim
helpfull making my claim. at 72 yrs old this is the 1st. time I have made a ins claim.
they talked me through it and re-embursment has arrived.
27 mars 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
We are very pleased to have been able to help. Thank you for leaving us a review and we remain at your service.
Svar från ETA Insurance (ETA Services)
Thank you for taking the time to share your experience. We will pass your review to the team.
Callum was absolutely excellent and I…
Callum was absolutely excellent and I could not rate ETA highly enough. We had thorough and quick communication from start to end of 2 claim, we were able to hire a bike between the waits and Callum was so helpful. Thanks ETA!
15 mars 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Thank you for sharing your experience. We will be sure to pass your kind words to Callum and the rest of the claims team.
Always good customer service
Contacted ETA today on line after I cancelled my policy by accident . Very helpful, quick response to put policy back into place. Great customer service thank you
24 mars 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Thank you for your kind words – we're always happy to help.
Very simple application process
Having received complimentary free insurance with one of the 'leading' insurers of mobility scooters, I was very disappointed to have not had any response from them after 10 days and so I decided to give ETA a try.
Very simple application procedure and the documents were available within 5 minutes via email and £30 cheaper than the full annual price of the above 'leading' company.
Cannot comment of the service regarding any claims, but hopefully it will be as good as those reported by other reviewers.
19 mars 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Thank you for choosing us and for taking the time to share your experience. We are here if you need us.
Got a puncture and had no tools with…
Got a puncture and had no tools with me, so I called ETA and they got me home safely in under an hour.
19 mars 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Thanks for taking the time to share your experience – it's a great example of exactly why we launched Cycle Rescue over 30 years ago.
Very easy website.
Very easy and clear, Im happy to have found good cover for my Mobi Scooters.
13 mars 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
That's good to hear as we like to do things with the least amount of fuss. Thank you for choosing us and for taking the time to share your experience.
A number of my friends have used the…
A number of my friends have used the bike rescue servicewhich has been trouble free. So I decided it was about time I joined.
3 mars 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
You are very welcome. Thank you for taking the time to share your experience.
I only wanted the cycle rescue
I only wanted the cycle rescue - we've kept a Skoda Rooster longer than we would like because if it all goes south then my partner can pick me and the bike up and we don't even have to take the front wheel off, once we've moved one of the rear seats. Now, with this policy I and the bike get a ride home. Maybe we'll see the back of the Roomster - all for £2 a month! Bargain!
25 februari 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
...and don't forget the benefit of your partner not having to be on call! We'll be here 24/7 if you need us. Thank you for choosing Cycle Rescue and for taking the time to share your experience.
An easy website to navigate
An easy website to navigate, with all necessary information simply presented. Good value policy and very easy to set up.
24 februari 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
We are very pleased to hear that. Thank you for choosing us and for taking the time to share your experience.
Easy process to set up.
24 februari 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
That's good to hear as we like to do things with the least amount of fuss. Thanks for choosing us, and for taking the time to share your experience.
Easy to follow and check on cover…
Easy to follow and check on cover given. One thing needs changing The callender for d.o.b.Having to click back 89 years is a No.No.M.J.G.
19 februari 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Thank you for choosing us and for taking the time to give us feedback, which we will share with our website development team.
I was surprised how cheap the insurance…
I was surprised how cheap the insurance was for my ebike it covers for theft (provided I use a gold star lock away from home) and third party insurance if involved in an accident for me or anybody in my family who uses my bike. And payable by monthly direct debit.
Well done ETA
18 februari 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Thank you for choosing us and for taking the time to share your experience. We are here if you need us.
Fair price
Fair price, simple process, and adequate cover without expensive gimmicks.
10 februari 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
You can't say fairer than that. Thank you for choosing us and for taking the time to share your experience.
Very quick to get me a human reply to a…
Very quick to get me a human reply to a question I had I have used this company for years. Happy Customer.
10 februari 2026
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Thank you for taking the time to share your experience. We're not a fan of chatbots - we'd always rather chat to our customers directly so we are pleased to hear you feel the same.
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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