Was having problems with one of our detectors. After speaking to an advisor he suggested trying a certain course of action. When this did not resolve the problem a new PIR was sent to us. This has... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I cannot recommend the help I have received from ERA enough. Being an oldie I have just gone from using an android phone to an Apple and wanted to transfer the ERA protect app to the ERA smart home ap... Se mer
Batteries supplied in good time, but on opening package, both batteries - two terminals were bent down at their ends touching the body of the battery. Did e-mail ERA about this last week, but no reply... Se mer
Företaget har svarat
Good lock, customer services were initially slow but once everything remotely was checked they visited and sorted out the issues, I would say they went well above what I expected, would recommend the... Se mer
Företagsinformation
- Butik med säkerhetsutrustning
- Inbrottslarm
- Butik med hårdvara och tillbehör
- Järnhandel
- Låsleverantör
- Leverantör av säkerhetssystem
Om ERA Protect
Skrivet av företaget
VISIT ERA Protect
The UK’s leading supplier of self-install home security products
ERA is a UK-based security product designer and manufacturer. We know exactly how to strengthen your home’s security. With over 180 years of experience securing British homes, we treat security seriously. We started in 1838 making our very first lock and we continue to lead innovation today.
Complete home security
From trusted window and door security products to the latest smart-home solutions, ERA Protect is now a one-stop store to fulfil all your home security needs. For your ultimate peace of mind.
smart security mechanical security contact usSecurity with British Standards
ERA offers high-quality, reliable cylinder locks, door chains, deadbolt locks, smart home alarms and many more recommended security solutions. Many of ERA’s mechanical products are independently tested and meet the highest British standards, such as BS (British Standards) Kitemark, Sold Secure or Secured by Design.
Serious about security!
Skrivet av företaget
- We’ve been securing Britain’s homes since 1838
- We have a longstanding commitment to helping you and other homeowners enhance your home security. Part of that commitment is providing high-quality products through our design and innovation, to ensure we are meeting and exceeding standards, and providing expert advice and support.
Kontaktuppgifter
Valiant Way, Coven, WV9 5GB, Wolverhampton, Storbritannien
- 0345 2572500
- help@eraprotect.com
- eraprotect.com
4,1
Bra
2 tn omdömen
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Overall good some slight glitches which…
Overall good some slight glitches which got sorted
17 april 2026
Was having problems with one of our…
Was having problems with one of our detectors. After speaking to an advisor he suggested trying a certain course of action.
When this did not resolve the problem a new PIR was sent to us. This has now been installed.
10 april 2026
Siren glitch
Ordered replacement battery for active siren & dispatched quickly but when undertaking task found existing battery was actually still usable even though the internal lights had faded badly ? process of disconnecting lead had somehow reactivated component ?
20 april 2026
Excellent
Not sure which particular experience you are asking about, but they have all been excellent.
13 april 2026
I really recommend the help I have received
I cannot recommend the help I have received from ERA enough. Being an oldie I have just gone from using an android phone to an Apple and wanted to transfer the ERA protect app to the ERA smart home app. I spoke to a guy called Kaush and he patiently helped me through every stage.
17 april 2026
Omdöme utan inbjudan
Great online service
I needed new battery which I found easily using their website. I then received update s until arrival. As usual from ERA Protect,a fast and efficient service.
23 mars 2026
Always there to support.
Always there to support.
Have helped me with several items.
Sometimes a wait at busy times.
20 mars 2026
Quick easy delivery and quick to…
Quick easy delivery and quick to install lights on box visible
1 april 2026
Great Product and Experience
The Smart Alarm works perfectly and support was professional. Thanks a lot!
8 april 2026
Omdöme utan inbjudan
Good while it worked
3 years of faultless operation. Then they changed App. The new App won’t accept my login. And the old one has now locked me out. Have contacted customer services several times. No reply. Looks like it’s time to find another supplier
8 april 2026
Omdöme utan inbjudan
Customer Service and ORDERS are prompt
Customer Service and ORDERS are prompt, thank you, For All
30 mars 2026
Siren Battery
I have been trying to get a replacement battery for some time, not realising that ERA could supply. It was relatively easy to place an order and deliver was on time. Thank you ERA!
30 mars 2026
Quick delivery it all works as it should
9 mars 2026
Good and bad service
Good service, got email to say batteries are back in stock after a long wait, ordered one only to get another email a week later with an offer of 20% off the same battery. Very clever marketing on your part.
20 mars 2026
Excellent service from start to finish
18 mars 2026
Excellent after sales support
Had an issue with an outdoor siren that was working fine for 18 months. Rang ERA and spoke to someone right away, they resolved the issue rapidly. Refreshing experience (rare these days), I'll be sticking with ERA products in future because of the quality of their after sales support.
2 mars 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.