elevate your sole Omdömen 

165
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My favourite shoe shop, always visit when in llandudno. Discovered lunar make of boots in the Winter never off my feet - waterproof and warm lining. Thrilled to get equally comfy leather trainer... Se mer

Betygsatt 5 av 5 stjärnor

Found this shop online whilst searching for a pair of Lotus ankle boots, pleasantly surprised that they were the exact same price as all of the usual big retailers. Received them a few days later wit... Se mer

Betygsatt 5 av 5 stjärnor

Amazing shoes, staff and shops I have purchased from Elevate your sole from day 1 in Prestatyn High Street visit the store in Rhos, Llandudno and now in Chester I have bought shoes boots and sandal... Se mer

Betygsatt 5 av 5 stjärnor

Both me and my husband have purchased shoes from Elevate your Sole, Llandudno and have always been very happy with the service and quality of the shoes provided. This is a lovely independent shoe shop... Se mer

Företagsinformation


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

165 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(165)

26 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Helpful, friendly and accommodating

Bought a style of Birkenstock that seem to not be being made anymore from this store online. As Birkenstocks tend to run large, I needed to exchange. The staff were incredibly helpful, both happy to take the exchange, and assured me they would hold the last remaining pain they had in my size until my return arrived. I received my items quickly, communication was excellent, I felt valued as a first time customer throughout our interactions. I would highly reccomend this shop!

21 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great

Reliable and trustworthy company with great customer service. Very easy returns service and quick dispatch on a different sized boot. They were also the best priced boots on the internet.

2 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic customer service and delivery

Fantastic customer service and very fast delivery. I called for advice. They took the time to check my phone query and check the boot was exactly the correct model I wanted. Delivery arrived two days later. Would use this company again. Thank you very much

30 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

delivered no problem however…

Shoes delivered no problem however didn't suit.
On there website it states hassle free returns.
On the returns page you have to pay for returns on the same page at the bottom it states hassle free returns false advertising customer service unaware of this despite pointing it out to them will not use again.

7 januari 2023
Omdöme utan inbjudan
Logotyp för elevate your sole

Svar från elevate your sole

Hello,

I'm sorry that you've felt the need to leave us a negative review.

All of our returns information can be found on the website with a link from the main menu, the footer menu, the individual product page and at the checkout.

We offer an easy and convenient returns service and are able to provide our UK customers with the option of a tracked and insured digital returns label (£3.10 at time of publishing).

As you've experienced, we also ensure that returns are dealt with incredibly quickly (often on the same day) and I'd invite you to take a look at our many customer reviews that make reference to this.

Many thanks,
Hal

Betygsatt 5 av 5 stjärnor

EXCELLENT PRICE, SERVICE and QUALITY

I recently (jan 2023)purchased Heavenly Feet boots from this company and I am so happy with the speed, service and quality and of course price of the boot.
I sadly often purchase from Amazon because of the speed of receiving my goods but I will not make that judgement again.
I received the boots quickly and they are exactly what was described.
THANK YOU, I will always aim to purchase from you again.

5 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you!

Very quick delivery of my beautiful jumper! Friendly, helpful service - a personal note and sweet enclosed in the parcel! I will buy again from you, thank you!

24 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Service and product absolutely perfect

Service and product absolutely perfect. Visited the Llandudno store but they didn't have my size in the Rieker shoes I liked. My wife bought lovely shoes and the service was excellent
I ordered on line for my size and they arrived on time and are wonderful . Plus a couple of sweets in the box! Thank you 😊

20 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Bees Knees of customer service…

Wanted to buy a pair of FitFlop boots for my Mum and found this incredible company through searching for the boots online. Thankfully they had them in stock, they posted them the day I ordered them and they arrived with my Mum the next day, packaged beautifully and with real care...my Mum is thrilled with them and they are beautiful and comfy. Aside from the quality of the shoe, this company is exceptional. I called them and a lovely lady answered the store number immediately, that just doesn't happen nowadays anywhere else, they helpfully put me on to the customer services team when I needed to check something on my order. They asked me to email but stressed that I would get a response and they were right, Hal responded to me within minutes with a helpful, reassuring email that I had done everything right and the product was just about to be sent out! I had only just completed the purchase online, so that was so good. This type of customer service and quality control of product is something I don't think I have experienced for a very long time. Elevate your Sole completely elevated my soul into feeling grateful that companies like that are out there, and it is possible to do everything well. Thank you. Stay doing what you are doing, I wish you every success.

19 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

What a joy to find service at this level. Shoes sadly too small and had to be returned today. I can't fault this company and hopefully will be able to buy in the future. Thank you

30 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Shoe order

I ordered my shoes early hours of Sunday morning and received them on the Tuesday, prompt delivery and a good price.
Thank you elevate your sole

14 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pleasure Shopping

Very impressive service. Ordered item on line arrived very quickly. Friendly note included.
Good quality brands stocked.
Feels like 'old traditional shopping & service' but with a very modern twist.
Highly recommend

24 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience.

Found this website when googling for a specific style - not only did they have it at a very competitive price they have a lovely range of other shoes too and just as important a good range of sizes.

Ordering was easy, shoes were dispatched the next day and arrived the day after with a handwritten note and a packet of lovehearts 😊 A lovely shopping experience with a personal touch. Thank you!

Will definitely be back!

26 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I highly recommend Elevate Your Sole

I love my new slippers. They are like walking on clouds—perfect fit, so warm and comfy. There was a problem with the post on my end, and the customer service was second to none. Paul was so helpful and understanding. I highly recommend Elevate Your Sole.

17 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superb customer service!!

Although the shoes I ordered were not a good fit for me (unfortunately) and had to be returned, the customer service from Elevate Your Sole was excellent.

The shoes arrived really quickly, emails were replied to in record time and my refund was processed immediately.

A fantastic customer experience. 5*****

19 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very competitive prices for a small independent and great service

Found this shop online whilst searching for a pair of Lotus ankle boots, pleasantly surprised that they were the exact same price as all of the usual big retailers. Received them a few days later with a handwritten thank you note in the box, lovely touch. Great service, would definitely buy from them again.

30 december 2020
Omdöme utan inbjudan

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