On Thursday I emailed 1-2-1 shoes about my Ecco shoes I bought last October as they were splitting. I received an email back from Woody promptly asking me to send some pictures which I did. I then re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing customer service! I accidentally clicked the wrong delivery for my son’s school shoes. I contact 121 and they changed it so he would get his shoes in time! Best customer service I’ve ever expe... Se mer
Well hidden gem! Found this shop while looking for some Clark’s shoes which were on sale after Christmas. Perfect transaction, even returns bag included. Just in case. Also, easily contacted auto re... Se mer
Företaget har svarat
Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue. 121 Shoes answ... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Order online today with fast, hassle-free delivery for some of the biggest names in Women's, Kid's and Mens footwear at 121 Shoes. Get 10 % off for newsletter subscription.
Kontaktuppgifter
6 Lady Road, Cameron Toll Shopping Centre, EH16 5PB, Edinburgh, Storbritannien
- 07715 638527
- hello@shoes121.co.uk
- 121shoes.co.uk
4,8
Utmärkt
441 omdömen
Ber kunder att lämna omdömen
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Har besvarat 100 % av sina negativa omdömen
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Amazing customer service
Amazing customer service! I accidentally clicked the wrong delivery for my son’s school shoes. I contact 121 and they changed it so he would get his shoes in time! Best customer service I’ve ever experienced
27 augusti 2026
Omdöme utan inbjudan
Ecco golf Shoes
On Thursday I emailed 1-2-1 shoes about my Ecco shoes I bought last October as they were splitting. I received an email back from Woody promptly asking me to send some pictures which I did. I then received an email back to say please we choose some new shoes, within half an hour the whole issue has been sorted. I would recommend one-to-one shoes
100%. Excellent customer service, thank you.
20 augusti 2026
Omdöme utan inbjudan
Brilliant communication
Brilliant communication with customer service, always happy to help with speedy exchange and delivery. Will buy from them again.
10 augusti 2026
Omdöme utan inbjudan
Didnt have to wait long for my trainers…
Didnt have to wait long for my trainers to arrive , they are very comfortable and at a great price
27 juli 2026
Received my Rieker shoes
Received my Rieker shoes, quicker than expected. Well packaged, lovely shoes, this is my 2nd pair, I’ve worn the 1st pair daily for 2 years, so comfortable.
Lot cheaper than anywhere else
31 juli 2026
Omdöme utan inbjudan
Customer centric service
I had a split sole in a pair of shoes I bought 8 months ago. Contacted ECCO and they said there was nothing they could do. Contacted 121 and received a Quick and no quibble exchange - brilliant. Customer first, great.
14 juli 2026
Omdöme utan inbjudan
Delivery and great price and quality.
26 juni 2026
A very efficient service
Shoes arrived in time and well packaged. Efficient service. Also a good price for Riekel shoes.
10 juni 2026
Omdöme utan inbjudan
A good company to deal with
A good company to deal with. They responded quickly when I made an error in my address & reacted well.
27 maj 2026
Fantastic from start to finish
Fantastic from start to finish , needed the shoes for a wedding messaged and customer service ensured they arrived ….. would highly recommend
4 maj 2026
Omdöme utan inbjudan
Fantastic service
Fantastic service. Ordered Wednesday, arrived the Saturday after.
Packing was excellent.
Shoes great price, came in Clarks box.
I recommend this company. I will definitely use them again.
19 april 2026
Omdöme utan inbjudan
i ordered my shoes
i ordered my shoes, they arrived earlier than expected and when they arrived too big they were returned easily without a hassle.
will totally order from 121 again and highly recommend them.
30 mars 2026
Great experience
I had a great experience ordering from 121Shoes. Fast delivery and £20 cheaper for my trainers than anywhere else.
30 mars 2026
Happy shopper
Shoes as described in a good price - happy with them. Quick, fully tracked,ahead of time delivery so what not to like.
27 mars 2026
Great price and superfast delivery
27 mars 2026
Great shoes very comfortable but could…
Great shoes very comfortable but could show width fittings would be helpful.
30 mars 2026
Solid all round performance
Quick delivery. Shoes were great quality. Really good price. No complaints.
1 mars 2026
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