Diversediagnostics Omdömen 341

TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The whole process was very straightforward, and everyone was very easy to talk to. Most importantly my daughter felt included with the process and felt comfortable speaking with them. They were patien... Se mer

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Betygsatt 5 av 5 stjärnor

I had a consultation with Rebeka and she was very understanding of my situation and advised me in the right direction! I was happy to speak very happy to speak with her and I felt heard by a really ni... Se mer

Betygsatt 4 av 5 stjärnor

Had a consult call a few days ago which left me feeling extremely validated. Spoke with Robyn who could not have been any kinder, more supportive and informative. Have since booked my assessment and r... Se mer

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Betygsatt 5 av 5 stjärnor

So far we are nearly finished the assessment process for my daughter. I can't thank the Diverse Diagnostics team enough for their support and kindness. Deianira, Tyson and Dr Kiran have put us all at... Se mer

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Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

341 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 94 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Betygsatt 5 av 5 stjärnor

Sophie was very prompt in responding to…

Sophie was very prompt in responding to me and efficient. A very friendly and polite service many thanks!

8 november 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

Thank you for your lovely feedback. We’re so pleased to hear that Sophie provided a friendly, efficient, and prompt service.

Betygsatt 5 av 5 stjärnor

Excellent care, professionalism and communication

The service and care provided by Diverse Diagnostics has been professional and trustworthy.
Their communication has been excellent and the level of care has been the best we have ever experienced.
I would recommend to any family.

8 november 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

We truly appreciate your kind words. It’s wonderful to know you found our communication and level of care exceptional. Thank you for recommending us to others.

Betygsatt 5 av 5 stjärnor

Positive

I’m very pleased with the experience. The booking system was clear and communication was consistent.
The clinicians were understanding, patient and explained everything clearly during the assessment.

7 november 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

Thank you for your kind feedback. We’re so pleased to hear that you had a smooth experience and felt well supported throughout your assessment.

Betygsatt 5 av 5 stjärnor

Robyn put me at ease straight away

Robyn put me at ease straight away. I felt heard and understood which was a huge relief. She explained the assessment process very well, giving lots of information and insight. It made such a difference to me, as I felt apprehensive.

6 november 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

We’re delighted to hear that Robyn made you feel at ease and supported, especially when you were feeling apprehensive. Thank you for sharing your experience.

Betygsatt 5 av 5 stjärnor

Lauren phoned me for my 15 min…

Lauren phoned me for my 15 min consultation and i immediately realised i was speaking to someone who cared and understood.

Made the process super easy for me and got me booked in super quick so that I can get my diagnosis asap

5 november 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

Thank you for your lovely feedback. We’re so pleased to hear that Lauren made you feel understood and helped make the process smooth and easy.

Betygsatt 5 av 5 stjärnor

The support staff are great

The support staff are great. They are always polite, helpful and prompt with replies.

5 november 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

Thank you for your kind feedback. We’re so pleased to hear our support team have been polite, helpful, and responsive.

Betygsatt 5 av 5 stjärnor

Quick response to email

Quick response to email, helpful and willing to cater around my hectic life!

5 november 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

Thank you! We’re so happy to hear our team could make things a bit easier for you and work around your busy schedule.

Betygsatt 5 av 5 stjärnor

Robyn made me feel totally at ease and…

Robyn made me feel totally at ease and I immediately felt a bit lighter and that I had made the right move in contacting Diverse Diagnostic. Also they were able to offer an appointment within 3 weeks.

4 november 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

Thank you for your lovely feedback. We’re so pleased to hear that Robyn helped you feel comfortable and supported, and that we could offer a timely appointment.

Betygsatt 5 av 5 stjärnor

I received my adhd diagnosis with…

I received my adhd diagnosis with diverse diagnostics in April. Anytime I’ve called with a query they have been super polite and helpful. It’s a little costly with it being private healthcare but if you want help fast and can afford it, I would highly recommend their services.

1 november 2025
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Svar från Diversediagnostics

Thank you so much for your kind feedback. We’re really pleased to hear you had a positive experience and that our team has been helpful and polite throughout your journey.

Betygsatt 5 av 5 stjärnor

Super helpful staff and a great…

Super helpful staff and always quick to respond to any queries. A great experience with Diverse Diagnotics thus far. Would definitely recommend to others.

28 oktober 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

We’re delighted to hear you’ve found our staff helpful and responsive. Thank you for recommending us!

Betygsatt 1 av 5 stjärnor

Poor experience – legal action underway

I was verbally assured by Diverse Diagnostics that I could pay for their diagnostic service in 12 monthly instalments. At the point of purchase, this payment option was not honoured and I was required to pay the full amount upfront.

I rejected the contract on the grounds of misrepresentation. The company refunded part of the amount but refused to return £200.

As a result of this interaction, my trust in this organisation has completely broken down, and I no longer feel comfortable allowing them to handle any screening or diagnostic work for me.

I have since lodged a legal claim through the Scottish Courts and Tribunals Service to recover the outstanding sum.

28 oktober 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

We’re sorry to hear you feel this way. The £200 deposit is non-refundable and this is made clear before payment. The option to split the remaining cost over up to 12 months is always available and mentioned in our payment emails that if you wish to do so, patients should get in contact with us to set this up, but this wasn’t arranged in this case. We aim to be transparent and supportive with all payment options and wish you all the best moving forward.

Betygsatt 1 av 5 stjärnor

Extortion racket

Diverse diagnostics psychiatrist and nurse were nice enough but feel they are extremely dishonest about costs upfront as I was led to believe the prescription cost of £50 per month was the monthly cost however they want to change a small fortune every month for the medications £170 for a review another £56 for a prescription then another almost £100 for the actual medication. Unfortunately the NHS waiting list for these types of assessments are several years so these companies are only too happy to scam desperate people out of their life savings and more. Not even considering the initial assessment cost which is astronomical. Very very disapointing. If your going to pay for an assessment I’d go through somewhere like bupa or circle health or somewhere with a decent reputation.

27 oktober 2025
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Svar från Diversediagnostics

We’re sorry to hear you feel disappointed. Please do get in touch with our team so we can review this with you and offer any support you need.

Betygsatt 5 av 5 stjärnor

Incredible support and service received…

Incredible support and service received for both myself and daughter. I would highly recommend if you are struggling with nhs wait times and you have scope to consider private treatment. Professional service will lots of resources and ongoing support.

25 oktober 2025
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Svar från Diversediagnostics

Thank you for your lovely feedback and recommendation. We’re so pleased to hear you and your daughter felt well supported and found the service helpful throughout.

Betygsatt 5 av 5 stjärnor

Very pleasant

Carrie was very caring and calm. I felt like she actually took her time and listened to me. She was very reassuring and polite. It didn't feel put on, it felt like a genuine conversation with a nice person and I appreciate it.

23 oktober 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

Thank you for your kind words. We’re so pleased to hear Carrie helped you feel comfortable and genuinely listened to - she’ll be delighted to read your feedback.

Betygsatt 4 av 5 stjärnor

Wonderful Experience With Diverse Diagnostics for ADHD

My experience with Diverse Diagnostics over the past year has been wonderful.

Everyone I have spoken to via phone, email, or video call has been friendly and informative, and the response time is always exceptionally quick when I have needed to get in touch.

I feel the pricing is absolutely fair for the quality of services provided and the dedicated support from the staff.

The only hiccup has been some degree of delays recently - I have had to chase a few things up multiple times, and at times was not given any timeframe on when these things would be finalised. But I understand these things happen, and the staff have been apologetic and responsive regarding this whenever I have gotten in touch :)

I would absolutely recommend Diverse Diagnostics to anyone else seeking support and treatment for ADHD.

21 oktober 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

Thank you for your thoughtful review. We’re glad you’ve had such a positive experience with our team and appreciate your patience and understanding while we work to improve response times further :)

Betygsatt 1 av 5 stjärnor

Scheduled appointment for phone call

Scheduled appointment for phone call. Didn't even ring me. They text a few hours before with a message reply Y to confirm appointment or N to cancel. I replied Y and sat down waiting for the phone to ring absolutely nothing! Tried to ring in to find out what was going on and nothing nobody answered the phone. Won't be using these again and going through other channels now (NHS) to speak to actual professional staff. Very disappointed

21 oktober 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

Our free 15-minute consultations are designed to help as many people as possible access initial support, and due to high demand, calls can occasionally run over time. As noted in our confirmation emails, we aim to call as close to the scheduled time as possible, though delays can sometimes occur.

Our team did call and speak with you to explain that we were running late, apologise, and offer to either complete the call then or reschedule at a time that suited you. We again apologise for any frustration caused and wish you all the best moving forward with your care.

Betygsatt 5 av 5 stjärnor

Great communication and friendly workers

Such good communication from this company and everyone was so friendly and made me feel listened to. I'd like to thank Dr Memon for carrying out my assessment. He was incredibly supportive and understanding and I cannot recommend Diverse Diagnostics enough

18 oktober 2025
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Svar från Diversediagnostics

Thank you for your wonderful feedback. We’re so pleased you’ve felt supported and understood by our team - it’s amazing to hear the process has made such a difference for you.

Betygsatt 5 av 5 stjärnor

Excellent service all staff I have…

Excellent service all staff I have dealt with are friendly ,courteous and knowledgeable. I have finally received help that my GP was unable to provide. Finally my life makes sense at 55

17 oktober 2025
Omdöme utan inbjudan
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Svar från Diversediagnostics

Thank you for your kind words. We’re so pleased our team could provide the support and clarity you needed - it’s wonderful to hear how much this has helped.

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