Desser & Company Omdömen 

Good notification of state of order. Arrived within the time frame. Chairs are very comfortable but one of the arm struts needs periodical adjustment

Friendly Team, high quality items

Delivered on time, easy order. Lovely product. Would recommend

We were so pleased to find that Desser made replacement cushions for our conservatory furniture. We were able to choose exactly the material we wanted. Communication was good and the cushions were made to order and delivered promptly.

Absolutely love my Papasan chair, my guests are obsessed. Would reccomend this to everyone and anyone.
The delivery was a slight disappointment, website states 1-3 days- took nearly 2 weeks so couldn’t use it for what I had originally planned unfortunately. B&Q sell the same chair but their delivery was a week, hence why I went with Desser for a “quicker” delivery time.

Other than that, I don’t regret purchasing. The delivery carrier they use were great and brought it into the house for me and super friendly and were also very intrigued on what it was🤣

Really helpful sales advisor helped us make a great choice. The Clifton armchairs were delivered with care and are soundly constructed. They look great too.
We had an unfortunate issue with one chair which was slightly damaged. On notifying the company about this they dealt with it without hesitation and effectively.
A refreshingly high standard of service all round.
Thank you

We chose Desser based upon trying one chair in a local garden centre. We find it hard to choose from a brochure so we headed off from London to Manchester where all the range is available to view. It was worth the trip! We had the showroom to ourselves - no hard sell but all questions answered fully and additional information provided. We made a selection. Went home and changed our minds - the sales executive could not have been more patient, understanding and helpful . We have now taken delivery of the furniture and are delighted with the product.
There was a problem with the delivery which was promptly resolved by Desser and their delivery agent.
Would not hesitate to recommend

Our experience of the Desser company, from beginning to end was memorable for the following reasons: when I first rang the company phone number it went straight to a real live person ✔️ who put me through to Mark to help with my query. He was helpful, explained they were a family run business, the products were made by them in the UK and that they stood by the quality of their products ✔️. Our further requests for help in deciding what conservatory suite to go for proved invaluable. We ordered on the advice given and it arrived within 2-3 weeks. We could not be more delighted with our Turin suite and foot stool....the quality and comfort is fabulous. The whole process from beginning to end has been a fabulous, seamless experience. Thank you Desser!

The products are very comfortable and the build quality is excellent. I found the delivery and communications processes to be excellent.

Excellent. Item delayed as not in stock. Profuse apologies made. The sofa then arrived sooner than expected. Delivery company excellent. Removed all the packaging and took it away. All very efficient.

Item was lovely quality and delivered promptly

The furniture was picked to fit our new Sunroom and it was perfect fitting through all the doors easily as expected. Not only that, the style we picked was just what we needed.

Looks amazing, made my conservatory suite look new for a fraction of the price of buying a new one, quality product!

Beautiful furniture and excellent, helpful and friendly delivery. Highly recommended!

On our fifteen month old Desser TURIN suite, the seat web covering began to show a red/brown staining around the edges. It appeared to come from the frame woodwork underneath. Had we not fitted some anti slip material on top of the covering, the cushions would have become stained. Photographs and details were forwarded to one of the company directors, his response-- we can sell you replacement framework for each chair! stating the suite is out of warranty! We invited them to visit us on two occasions to see the damage but they did not take us up on this offer.
Complete lack of interest to what could be an ongoing factory process problem.

The goods arrived assembled and very well packed. The delivery personnel were polite, helpful and efficient.
The goods appear to be of good build quality and sustained no damage in transit. I bought my goods through Tesco who honoured the price I bought it for despite there being an interim price increase

Just had our corner Clifton cane sofa delivered, the cane was dirty on two sections and despite reaching out to the company for advice, nothing.
Useless, shop elsewhere , not worth the high prices charged.

Great sofa. Good quality as described

Delivery prompt and packed with care. Very comfortable chair but colour lighter than expected. Hopefully it will mellow with time.
Pleased with purchase.

Good product slight problem very well dealt with