Desser & Company Omdömen 

Excellent service from start to finish. Mark was extremely helpful.

Had an initial problem which was sorted out immediately.
The conservatory chairs are absolutely beautiful & I would highly recommend this company.

I have an older desser conservatory suite that required new cushions. My fabric was discontinued. I was able to choose up to 10 samples which arrived within a couple of days and from those chose a complementary fabric. New cushions arrived within a fortnight. Such a simple process

It’s beautiful furniture and was attempted to deliver before time which was delightful, but the overall experience hasn’t been pleasant.
Their delivery partner delivered half the suite outside the door and forgot the other half in their warehouse.
After calling them they sent them back to move it in which I had done for a chair and coffee table) so they moved the two seater sofa inside the house.
The remaining delivery was arranged after 5 days of the original delivery.
Desser claims it is delivery to your room of choice and that the delivery team will take back all the packaging.l but it is not down. You are left with huge cardboard boxes and lot of bubble wrap to dispose of yourself.

The initial email sent out to confirm order set out all the procedures and date for delivery of a three piece suite. It was exactly what happened to the letter.! We were even notified when the delivery was only 40 mins away besides having delivery confirmation on the previous evening.Also the goods are of a high standard of finish and looks--(We did spot a slight stitching defect in one of the cushion covers upon delivery but was more than pleased with the quick and more than satisfactory response to remedy this)

Beautiful furniture. Very happy with it. Slight problem with a small broken piece of cane but not worth asking for a replacement. Managed to repair ourselves with a piece of cane from a reed diffuser and looks like new.

We are quite pleased with Desser. Purchase made over the phone which was both straight forward and quick. Waited two weeks for delivery and was kept up to date on progress and delivery schedule.
On the day of delivery the delivery company driver called one hour before arrival which was appreciated. The one criticism I have is that I had to remind the delivery guys to unpack the boxes and take them away - minor issue but worth a mention methinks as they were ready to drop off and go!! Otherwise excellent service.

Apart from a couple of email slip ups, good service by Desser. Conservatory chairs sturdy, light weight design, stylish and very comfortable cushions. Short time line from order to delivery.

Thank you to Mark who emailed me back immediately when I asked some Qs.
Very efficient from start to finish. Great delivery team and communication.
Excellent.

These chairs are beautifully made, and look stunning. They are also extremely comfortable.
I was worried that perhaps they might have a 'new' smell, as our daughter is very sensitive to chemical smells and VOCs, but no problems.

Excellent company, easy to deal with and the products are of very good quality. Thanks.

The chairs are lovely and are exactly what I had wanted.
The company kept in good contact, they gave a decent delivery slot and the man who delivered were first class.
I highly recommend them.

Efficient, pleasant and speedy service. The toddler's
chair I ordered was of top quality and the parents
were delighted. When needed I certainly will
contact you again.

The product was exactly as it said on the tin! Good quality and arrived well packed without any blemishes.
The delivery time was a little longer than originally given when ordering but that was changed when contact was made with Desser by phone. I’m very pleased with the cushions and with your service.
From one happy customer - Mr John J Bird

I was highly satisfied with the delivery experience and information.
I was kept informed of the expected delivery date and expected time of delivery. The driver contacted me via telephone to say they were on their way. The furniture was delivered to our required room. The chairs are beautiful and complement the room.
I must have misunderstood as I thought the furniture was to be unpacked and the packaging taken away by the drivers but when asked about this the driver said not.

Tailor made replacement cushions for our existing conservatory furniture - perfect fit and delighted with quality of material and workmanship.
Excellent communication from placing initial order to notification of dispatch.

The colleague at Desser was so very helpful to me. I chose something and then decided it wasn't suitable for my purpose so chose something else - this was accomplished at once and without fuss. I chose a delivery date and my sofa was duly delivered on time. The sofa is beautiful and exactly what I wanted.

I ordered 2 rattan chairs based only on the website. There was no opportunity to try them but the company rep was extremely helpful and patient. I absolutely love them for the comfort, look and quality of manufacturing.

After travelling from Buckingham, to see the furniture. We were made very welcome. The showroom was very well laid out. We went to see a particular piece of conservatory furniture, but seeing all the different sets of furniture we changed our minds and bought a different set.

Arrived on time. Two very polite men unpacked the sofa and removed all the packaging.