Wow what a great experience. Ordered online and within 10 minutes received a call to arrange delivery within 2 working days. The lady on the call was a credit to the company. I had regular updates... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our delivery driver, Clive, was great. A real 'can do' attitude. Our road is practically blocked with works, sporadically and we are into week 3 of 6! Clive took it all in his stride, drove as near to... Se mer
Företaget har svarat
Great service all round. Ordering was straightforward, delivery was quick, and I received clear tracking updates throughout the process so I always knew when to expect my order. Product arrived in goo... Se mer
Företaget har svarat
Product was great delivery service from direct doors shocking couldn't give me a day or a time and no phone call prior to delivery which was arranged. Assumes everyone who gets a delivery has 24 hour... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Deanta UK Limited designs and manufactures a range of real wood and veneered internal doors. We have an established reputation for commitment to innovative design, superior craftsmanship and excellent client service
Kontaktuppgifter
Deanta UK Limited, 400 Lancaster Way Business Park, CB6 3NW, Ely, Storbritannien
- 01353 698602
- marketing@deanta.co.uk
- deantawood.co.uk
4,5
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect early morning delivery
Perfect early morning delivery, very nice guy.
2 juni 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Afternoon,
Thank you for taking the time to leave such fantastic feedback, we are so pleased to hear that your delivery arrived successfully with the driver being able to assist you fully. 😊
Kindest Regards,
The Deanta Team
Happy customer
Texts regarding delivery and updates. Arrived at time informed. Clive (delivery driver) friendly professional and brought doors to where I wanted. Made sure I was happy with my doors.
21 maj 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Sheryl,
We are delighted to hear that you were kept so well informed regarding your delivery with it arriving on time and the driver being able to assist you fully. It's great to see that you are so pleased with your new doors and we greatly appreciate you taking the time to share! Thank you 😊
Kindest Regards,
The Deanta Team
Great choice of doors at competitive…
Great choice of doors at competitive prices, easy service, fast delivery.
12 maj 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Shelley,
We are delighted to hear that you are so impressed with our great choice of doors, and that you experience such an easy and fast delivery. Thank you for taking the time to share such great feedback! 😊
Kindest Regards,
The Deanta Team
Our doors arrived today… perfectly safe…
Our doors arrived today… perfectly safe and secure. Driver was great too ! Thank you.
14 maj 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Beata,
It's so great to hear that you doors arrived successfully with the driver being able to assist you fully. Thank you for taking the time to leave such brilliant feedback! 😊
Kindest Regards,
The Deanta Team
had my doors delived today driver was…
had my doors delived today driver was very helpfull and put the doors where i asked him to put them a very nice driver thank you
12 maj 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Janet,
Thank you for your fantastic review, we are delighted to hear that your doors were delivered successfully with the driver being able to assist you fully. We appreciate you taking the time to share! 😊
Kindest Regards,
The Deanta Team
Helpful service
We discussed the need for a replacement door, due to very slight damage. This was very easily, quickly and conveniently arranged. The doors look beautiful. Special shout out to Clive (delivery driver), so personable, helpful and went above and beyond to ensure the delivery happened successfully. Thank you.
9 maj 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning,
We are so pleased to hear that despite originally receiving a damaged door that we were able to rectify this quickly and efficiently for you. It's great to see that Clive was able to assist you so well, resulting in a successful delivery and would like to thank you for leaving such a brilliant review! 😊
Kindest Regards,
The Deanta Team
My delivery is delivered one mile away…
My delivery is delivered one mile away from my location and I have to hire another vehicle to get my location, I have called to the customer service and informed about the situation but no use. this was really bad service which I have never experienced before.
8 maj 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Ravi,
Please accept our deepest apologies that this was your experience with us, please be assured this is not how we would expect our deliveries to take place and will be looking into this internally.
We hope that despite this, you are pleased with your new products and would like to further apologise for any inconvenience this may have caused. Thank you for taking the time to leave such honest feedback.
Kindest Regards,
The Deanta Team
Clive the delivery driver was…
Clive the delivery driver was excellent. Very polite and friendly, and extremely helpful in getting the doors inside. Very high quality doors too! Highly recommended.
30 april 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning David,
Thank you for leaving such a brilliant review, we are so pleased to hear that your delivery arrived successfully with Clive going that extra mile to ensure you were assisted fully. It's great to hear that you are impressed with the high quality of our doors and thank you for your recommendations. We appreciate you taking the time to share! 😊
Kindest Regards,
The Deanta Team
Unreliable
Been waiting in for delivery and tracked the order. It now says complete and delivered!
Nothing delivered and now having to call round trying to find out what’s going on. A waste of a morning!
Unreliable deliveries and systems.
23 april 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Mark,
Please accept our deepest apologies that your experience with us has been less than satisfactory. We have been investigating this with our transport team who have conducted an interview with the driver, your order was received by a builder on site and was reported as a successful delivery.
Again, we apologise if you were not made aware of this and if further assistance is required, please be sure to contact your stockist. We appreciate you taking the time to leave such honest feedback.
Kindest Regards,
The Deanta Team
Delivery
Delivery man Clive done brilliant job! Nothing was too much!
16 april 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Ruth,
It's fantastic to hear that Clive was able to assist you so well, resulting in successful delivery. We will be sure to pass on your kind words, thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Spot on time
Spot on time. Very very good tracking system. Delivery driver was superb, very friendly and helpful, a credit to the company.
15 april 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Andy,
We are so pleased to hear that your delivery arrived on time and that you were able to track it easily. It's great to see that the driver was able to assist you so well, resulting a successful delivery all round! Thank you for taking the time to share such brilliant feedback! 😊
Kindest Regards,
The Deanta Team
Excellent friendly delivery
Excellent friendly delivery. Very happy with my door!
11 april 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Dawn,
We are delighted to hear that your door delivery was so successful with the driver being able to assist you fully! Thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Excellent service…
Good communication about delivery time and arrived when promised.
Driver was very friendly, helpful and polite.
He carried the doors in to the house for me.
Excellent service that exceeded my expectations.
1 april 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning David,
It's fantastic to hear that you experienced such excellent service that exceeded your expectations. We are so pleased to see that you were kept so well informed and that the driver was able to assist you fully, resulting in a successful delivery. Thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Prompt on time delivery
Prompt on time delivery - driver was friendly and helpful!
28 mars 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Tanya,
We are so pleased to hear that your delivery arrived on time with the driver being able to assist you fully. Thank you for taking the time to leave such fantastic feedback! 😊
Kindest Regards,
The Deanta Team
Excellent delivery service
Excellent delivery service. Driver assisted me in taking the heavy doors inside and was very friendly.
26 mars 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Afternoon,
We are so happy to hear that you experienced such excellent service with your delivery and that the driver was able to assist you fully. Thank you for taking the time to leave fantastic feedback! 😊
Kindest Regards,
The Deanta Team
Delivered on time
Delivered on time, friendly helpful driver.
Product quality excellent and well finished and the product was well protected during transit.
14 mars 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Afternoon Trevor,
Thank you for taking the time to leave such brilliant feedback! We are delighted to hear that you are so pleased with the excellent quality of our products and that your delivery arrived on time with the driver being able to assist you so well 👍
Kindest Regards,
The Deanta Team
Top job
Delivery Driver was great. Made life very easy. Top job! Doors good quality too.
13 mars 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Afternoon Philip,
We are so pleased to hear that your delivery arrived successfully with the driver being able to assist you so well. It's great to see that you are happy with the good quality of our doors! Thank you for taking the time to leave such great feedback! 😊
Kindest Regards,
The Deanta Team
First class
Doors were delivered on time, with a very friendly and cooperative driver. Doors look really good, although not unwrapped yet. Looking forward to getting the doors hung.
11 mars 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Mr Pike,
It's fantastic to hear that your doors were delivered on time with the driver being able to assist you so well. We are so pleased that you are more than satisfied with the quality of our doors and we hope you love them even more once hung. Thank you for taking the time to share such excellent feedback! 😊
Kindest Regards,
The Deanta Team
Driver called me 30 minutes before he…
Driver called me 30 minutes before he was going to arrive, he was actually a day early as well, he did say he could come back tomorrow if it was a problem.
He waited for me to get home as I was out. Very pleasant guy full of smiles.
Got the doors off the truck, I carried them in, no point 2 of us doing it.
Got the paper work done and off he went.
No hassle no problems.
6 mars 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Philip,
We are delighted to hear that you were kept so well informed regarding your delivery with the driver going that extra mile to ensure your delivery was successful. It's great to hear you had a hassle free experience with us, thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Thank you for my delivery I did send a…
Thank you for my delivery I did send a review stating I was unhappy as my order had been delivered to the wrong address but it was a mix up with the driver apologies and we’ve received our delivery x
6 mars 2025
Omdöme utan inbjudan
Svar från Deanta UK
Good Morning Clare,
We are so pleased to hear that despite the mix up with the driver that your delivery arrived successfully, we appreciate you taking the time to share your honest feedback! 👍
Kindest Regards,
The Deanta Team
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