Daviesandcooper Omdömen 

59
TrustScore 1.5 av 5

1,7

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Company needs investigating. Items come from china and theres zero disclosure about this online and they refuse to confirm this even tho when you order the tracking starts in china. Secondly... Se mer

Betygsatt 1 av 5 stjärnor

Ordered some women’s shorts thinking it would be like picture, what a joke, cheap thin shorts nothing like described. These sort of things should not be allowed to happen. I think Temu would have been... Se mer

Betygsatt 1 av 5 stjärnor

SCAM Order never arrived despite tracking emails received every day. No refund, cancellations only 1 hour after ordering written in stunted English grammar. This is not a website based in the U.K. DO... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Print matches the website photos closely, which is always a relief. Skirt flares out beautifully when walking, but the elastic on the short sleeves left faint marks after an hour of wearing.


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

59 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,7

Alla omdömen

(59)

59 omdömen under de senaste 12 månaderna

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Betygsatt 3 av 5 stjärnor

Sleeve length is great for breezy…

Sleeve length is great for breezy summer evenings, though the polyester blend feels slightly stiff before the first wash. Fits true to size around the bust, but the waist seam sits a little higher than expected.

23 juli 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Thank you for the detailed feedback, Faye! Glad the sleeve length and bust fit worked out well — and thanks for the tips on the fabric softening after a wash and the waist seam placement, really helpful for other shoppers.

Eli
Davies and Cooper

Betygsatt 3 av 5 stjärnor

The item arrived sooner than I…

The item arrived sooner than I expected. Thank you.

21 juli 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi Desmond,

Thank you so much for sharing this! Glad your item arrived sooner than expected.

Eli
Davies and Cooper

Betygsatt 5 av 5 stjärnor

Great service

Great service, lovely product, easy to browse and order.

24 juli 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi there,

Thank you so much for the kind words! So glad you had an easy time browsing and ordering, and that you're happy with the product.

Warmly,
Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

Not British retailer - avoid at all costs!

Like other reviewers, I wish I had taken the time to check out this company before ordering. This company & others like it, eg Zanory, are promoting what appear to be quality goods from a British company, which, of course, they are not. The sandals I ordered are too small &, while I like the look of them, paying to return them is too costly to be worthwhile & as a matter of principle, I will not be ordering the larger size. I don't like being deceived. Avoid at all costs!

29 juli 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Thanks for the feedback. I'm sorry your experience has not been positive. Our returns and refund process, along with shipping times, are openly posted on our website and agreed to before ordering.

Please reach out to our customer support team with your order number if you'd like assistance.

Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

False UK company Actually items from China

This company is pretending to be based in the UK but is actually getting the items from China, I ordered a swimming costume, when it finally did show up the quality was awful and nothing like the picture. I contacted them to be told to post it back TO CHINA for a refund, do yourselves a favour and stay away from this company

13 augusti 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi there,

Thanks for the feedback. I'm sorry your experience has not been positive. Our returns and refund process, along with shipping times, are openly posted on our website and agreed to before ordering.

Warmly,
Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

Very disappointed with items I ordered - not what I was expecting

I ordered a pair of suede “orthopaedic” mules for £24.99 reduced from £50 and a green v neck top.
They took over two weeks to arrive and when they did, I was very disappointed with the items, especially the shoes.
The package was a bubble wrap bag and inside, the shoes were totally squashed. They were very cheap looking, flimsy and not what I was expecting. They seemed to be made of poor quality material almost like cardboard, and didn’t improve after taking out of the bag.
I immediately decided I wanted to return both items and get a refund, but when checking the website found out that they had to be shipped to China at my cost.
I tried to call the company's contact number but it was out of service.
I have emailed the company and sent photos, but have only received an automated response so far.
My advice: do not order from this company.

29 juli 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Thanks for the detailed feedback, Jude. I'm sorry your experience has not been positive. I'd like to note that our processing and shipping times are also openly posted on our website.

Please reach out to our customer support team with your order number and the photos you've already taken — we'll make sure this gets a proper follow-up.

Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

Why didn’t I check the reviews before…

Why didn’t I check the reviews before ordering?! This website is just so misleading, it really looks the part. The items are sent from China, the shoes I ordered took weeks to arrive and are really poor quality. You can return them at your own cost (£12-28) and even then the website says that they will inspect the item and decide if you get the refund.
I hope this review helps someone else avoid this website and save their money!

13 augusti 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi Katie,

Thanks for the feedback, and I'm sorry the shoes didn't meet your expectations on quality.

Please reach out to our customer support team with your order number if you'd like help with the return process.

Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

They will only give you a 50% refund

Recently bought a pair of sandals from this company, which took three weeks to arrive from China. Unfortunately, they are definitely not a UK size 7, and they also arrived with a really strange, unpleasant smell.

I contacted the company and was offered a discount and a partial refund — the kind of solution you’d expect from sites like SHEIN or Temu. I was then told my complaint would be escalated to a manager, but I’ve heard absolutely nothing since.

Really disappointed with the whole experience. I only wish I’d read the reviews before ordering.

AVOID AT ALL COSTS! 🚩

24 juli 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi Jess,

Thanks for sharing your feedback, and I'm sorry for the sizing issue and the delay in hearing back after your complaint was escalated.

I'll flag this directly with our team so it gets the follow-up it deserves.

Warmly,
Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

Oh how I wish I’d checked the reviews…

Oh how I wish I’d checked the reviews first like one of the other reviewers. I’ve been looking at the tracking of the item I ordered and it seems stuck with a supposed Evri depot. and hasn’t moved.
I noticed on the tracking that it had come via an airport despite the company claiming to be based in the UK.
Very disappointing that they are claiming things that are very misleading and seemingly untrue. Tried the mobile number they show on the Contact Us section of their webpage and it wouldn’t connect.
From our mistakes I hope others can learn. Won’t be using this company again - even if I ever see the item I ordered.I’ll try and give them the benefit of the doubt but doesn’t inspire much confidence.

19/08/26 Thank you for replying to my review which is aappreciated. Yes the dress did finally arrive - I would have returned the dress as it wasn't in a material that I expected or liked but I then saw that apart from having to pay the returns costs ( which I appreciate happens too with some other companies) there could also be tax costs for shipping back out of the UK. It's cheaper for me to keep the dress and donate it which isn't ideal.
I still feel that your website is misleading, suggesting this is a UK company when it appears that you are based in China. Nothing wrong with that but you need to be clearer and not mislead potential customers.
You suggested in your reply that I have returned as a customer but this is the only time I have ordered from you.

13 augusti 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi Janet,

Thanks for your patience, and for coming back to shop with us again! I can see your order was actually delivered on August 16th — if you haven't received it or there's still an issue, please reach out to our customer support team with your order number so we can look into it right away.

Warmly,
Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

Items have to be returned to China

Dress was too big. Only when checking returns policy did I realise that returns have to be posted to China. The website looks English and offers free uk postage, I feel this is very misleading.

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Thanks for the feedback, Lou. I'm sorry for the frustration around sizing. For our returns and refund process is openly posted on our website and agreed to before ordering.

Please reach out to our customer support team with your order number if you'd like help with the return.

Eli
Davies and Cooper

Betygsatt 3 av 5 stjärnor

Quality and sizing are top notch as…

Quality and sizing are top notch as usual

28 juli 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Tabitha, thank you so much for the kind words! Glad the quality and sizing hit the mark for you again — really appreciate you coming back to share it. Excited to see you shop with us again!

Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

I wanted to give zero stars

If I could have given zero stars I would have. Thought I was buying sandals from a known and trusted British company, but after I'd placed my order, that name was nowhere to be seen and Davies and Cooper was there instead. They arrived two weeks after I'd ordered them, were shoddily made and not what I wanted. There was no returns label. I emailed them and got a reply directing me to their returns policy. I had to return them at my own expense to an address in China.
Don't touch this company with a barge pool.

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Thanks for sharing your feedback, Pauline. I'd like to note that our returns and refund process is openly posted on our website and is agreed to before ordering, so there shouldn't be any surprises there.

That said, please reach out to our customer support team with your order number if you have any questions or concerns — happy to help.

Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

BEWARE check reviews before ordering

The website looked good, the sandals looked good, and it mentioned shipping in the UK and their office in London. They took 2 weeks to arrive, which I didn’t understand as I could drive to London and back in a day! I checked the tracker, useless! I started to get suspicious so I checked out their London office and it looks like flats or apartments in Wembley. I then found out that my sandals were coming from Hong Kong! When they arrived I couldn’t wear them as they have sharp bits that stick into the top of your foot. Almost like glue has been put on the tied off stitching! After reading reviews I’m not sending back but I’ll try and do something with them or it’ll be £45 down the drain! BEWARE, just because the website looks professional, check them out!

25 juli 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi Linda,

Thanks for sharing your experience, we want to make this right for you.

Please reach out to our customer support team with your order number, we'd like to see if there's a resolution we can offer for the sharp stitching issue.

Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

Don't buy from them

Don't buy from them. The shorts, that looked great on the website, are of a very poor quality material and sizing that is too small. Definitely, not worth the money. To return them for a refund I have to send them back with a tracking service to China!! At my expense with no guarantee that they will confirm that they have arrived. So, probably more money down the drain. I've put it down to experience and will take more notice of reviews in the future before buying.

12 augusti 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi Anne,

Thanks for the honest feedback, and I'm sorry the shorts didn't meet your expectations on quality or fit.

If you'd like help with the return process, please reach out to our customer support team with your order number — happy to see what we can do to make this easier for you.

Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

Total scam

Total scam , goods not received after 2 months .
Please do not use this website .
I hope all the scammers get very ill 😷
THIS IS A SCAM …..

10 augusti 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi Bill,

Thanks for your patience! I can see your order has actually been delivered. If you haven't received it or there's an issue with what arrived, please reach out to our customer support team with your order number so we can sort this out right away.

Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

I’ve placed an order for some shoes

I’ve placed an order for some shoes, not sure why I didn’t check the reviews first, now I realise this is some sort of Chinese or Indian company, hence the long delay in any tracking or delivery confirmation.
I’m now expect them to be rubbish quality and take ages to arrive. This has happened to me before, thinking the website was high end quality, oh well at least I didn’t spend too much

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi Nigel,

Thanks for reaching out, and I'm sorry for the uncertainty around your order — I understand not seeing tracking updates can be worrying.

Good news! your order is currently in transit and on its way to you. If you'd like the latest tracking details, please reach out to our customer support team with your order number.

Thanks for your patience!

Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

I recently put a review on your site… Wendy Jones

I recently put a review on your site concerning Davies and Cooper. After a few emails to them concerning the three dresses I bought from them at a cost of over £70 which were badly made and the material in them dire. One of the dresses which was too small for me was made of polyester very thin and really awful. Anyway they offered me a 40% ie,£28.50 and told me I could keep the dresses or 100% off my next store order. neither of their offers are satisfactory I should have a full refund but I'm not going to get this off these scammers so I have taken the £28.50 and learnt an expensive lesson.

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi Wendy,

Thanks for following up. I'm sorry the resolution offered didn't feel sufficient.

If you'd like us to take another look, please reach out to our customer support team directly with your order details — happy to review it further.

Thank you for your patience.

Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

Website very confusing

Website very confusing. Unable to reach by phone. Sent me double order and automated email response. Absolutely dreadful wish I’d checked reviews before ordering. Avoid.

9 augusti 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi Alison,

Thank you for the honest feedback, and I'm sorry for the frustration with the website and the order confusion.

We'd like to look into this for you — please reach out to our customer support team with your order confirmation email or order number so we can locate your order and sort this out.

Thanks for your patience, and sorry again for the trouble this has caused.

Eli
Davies and Cooper

Betygsatt 1 av 5 stjärnor

Avoid at all costs

I ordered a dress several weeks ago and still hasn't arrived. Avoid this retailer at all costs.
Total sham.

15 juli 2026
Omdöme utan inbjudan
Logotyp för Daviesandcooper

Svar från Daviesandcooper

Hi Mary,

I'm really sorry to hear about the delay — that's not the experience we want you to have, especially as a returning customer.

Since you've placed a few orders with us recently, could you let our customer support team know which order number this dress was from? That'll help us track it down and get it sorted as quickly as possible.

Thank you for your patience, and sorry again for the inconvenience.

Warmly,
Eli
Davies and Cooper

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