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Jessicabybee Omdömen 17

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TrustScore 2 av 5

2,1

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2,1

Dålig

TrustScore 2 av 5

17 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

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Betygsatt 1 av 5 stjärnor

Not as advertised

I don't usually buy clothes off the internet and this is why. Company states based in York and has a picture of upmarket shop front, fantastic reduction on all clothes. Stupidly searched for reviews after placing order as slightly uneasy as too good to be true, should have listened to my instincts. Address on street view shows a costcutter in York, definately not a clothing shop, tracking number is coming from China. Suspect that when items arrive they will not be as advertised and I won't be getting a refund or able to return. Looks like they have set up a number of sites with the same sort of names. Big lesson learnt today.

16 juni 2026
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Svar från Jessicabybee

Hi Monster,

We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.

We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.


Sincerely,
Jessica By Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

Total scam!!!’

Total scam!!!’
Website address says Yorkshire uk yet item is being shipped from china!!!! 15 working days!!!liars and con artists don’t purchase!!!!

15 juni 2026
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Logotyp för Jessicabybee

Svar från Jessicabybee

Hi Kay,

We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.

We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.


Sincerely,
Jessica By Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

If I could give a negative review I…

If I could give a negative review I would DO NOT buy from this company the clothes are substandard and trying to return is hell. You have to return to LA even through posted from York UK ..at your own expense. Absolutely outrageous.

8 juni 2026
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Logotyp för Jessicabybee

Svar från Jessicabybee

Hi Debbie,

We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.

We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.


Sincerely,
Jessica By Bee | Customer Support Team

Betygsatt 5 av 5 stjärnor

sizing help was useful

Wasn’t sure which size to choose, so I emailed customer support before ordering. They replied the same day and the dress fit well.

19 maj 2026
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Logotyp för Jessicabybee

Svar från Jessicabybee

Hi Eve,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Jessica by Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

The item received doesn't look like the…

The item received doesn't look like the image- it looks like a Chinese knock-off! And not even a good one. The product isn't shaped in the same way, or style.
It's not made in the UK and isn't made from the materials listed. There is no way of returning the item or getting a refund either. Avoid this company!

11 juni 2026
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Svar från Jessicabybee

Hi Anna,

We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.

We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.

Sincerely,
Jessica by Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

Ordered at least four weeks ago and…

Ordered at least four weeks ago and still not received. When ordering they gave the understanding that the order would be 'express delivery', what a laugh. Absolutely would not use them again, they must be in China or India eventhough it sounds English!

13 juni 2026
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Svar från Jessicabybee

Hi Mrs King,

We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.

We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.

Sincerely,
Jessica by Bee | Customer Support Team

Betygsatt 5 av 5 stjärnor

Easy lunch outfit

I ordered one of the midi dresses for a weekend lunch with friends and ended up wearing it several more times afterwards. The fabric felt comfortable all day and the fit was easy without needing much fixing.

25 maj 2026
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Svar från Jessicabybee

Hi Tess,

Thank you so much for your kind review. We're delighted to hear that you enjoyed your midi dress and found it comfortable to wear throughout the day.

It's wonderful to know that the fit worked well for you and that the dress became a versatile addition to your wardrobe. We're glad you had a great experience with us, and we truly appreciate your support.

Thank you for taking the time to share your feedback!

Betygsatt 1 av 5 stjärnor

Delivery takes do long like 3 weeks so…

Delivery takes do long like 3 weeks so bad dont order from them

10 juni 2026
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Svar från Jessicabybee

Hi Manch,

We’re very sorry to read your review and we appreciate you bringing this to our attention. We understand that when a customer takes time to leave a review, it usually comes from a real frustration, and we do not take that lightly.

We’d like to better understand what happened, review your order history, and make sure your concern is handled by the right team. Please send your order details through our official contact page so we can take a look into this and work toward a proper resolution.

Sincerely,
Jessica by Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

Can this company please be reported

Can this company please be reported . They are illegally advertising that they are based in the uk. Can trust pilot please pick this up ? They are falsely advertising clothing that does not look as per their advertising. It’s a fraud.

10 juni 2026
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Svar från Jessicabybee

Hi Saniya,

We’re very sorry to read your review and we appreciate you bringing this to our attention. We understand that when a customer takes time to leave a review, it usually comes from a real frustration, and we do not take that lightly.

We’d like to better understand what happened, review your order history, and make sure your concern is handled by the right team. Please send your order details through our official contact page so we can take a look into this and work toward a proper resolution.

Sincerely,
Jessica by Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

REFUSING TO REFUND

Placed an order on 21st May - didn't arrive until 9th June
I chased several times - no response
Quality is appalling, not to size and doesnt represent what they advertise.
Im trying to return and they wanted photos of how it looked or didnt fit - I refused.
Ive been waiting for a return code/ label and they have started to ignore my emails.
THEY ARE AVOIDING REFUNDING AND KEEP OFFERING A DISCOUNT - I WILL NEVER ORDER FROM THEM AGAIN.

Thank you again for your patience and I completely understand your concerns, and I’m truly sorry this experience hasn’t gone as expected.

At this point, I’ve reviewed everything carefully, and I’m able to offer a 45% discount code as our final resolution. This is the highest option available for this case.

I do want to be transparent that this is the best and final offer we can provide, and it allows us to resolve this for you immediately without further delays. Alternative options, such as refunds, are currently limited and involve significantly longer processing times.

For that reason, this option is the most practical and immediate way to move forward, and I’d highly recommend taking advantage of it.

Please let me know if you’d like me to proceed and I’ll make sure this is arranged for you right away.

REFUSING REFUND - This is the 3RD time they offered a discount instead of what Im asking for.

The reply below is just standard. I will never order from this company.

16.06.26 They are refusing a full refund, and will attempt to not refund at all by offering discounts on next order.
As you can see their response above.

21 maj 2026
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Svar från Jessicabybee

Hi Pam,

We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.

We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.


Sincerely,
Jessica By Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

If it looks too good to be true

If it looks too good to be true . . .
I live in England, and so I thought was the company. It’s not. Product took over weeks to arrive from China or Hong Kong.
The dress was ill Fitting.
The return support link is bogus.
Sham company. Avoid.

11 juni 2026
Omdöme utan inbjudan
Logotyp för Jessicabybee

Svar från Jessicabybee

Hi Tenderfoot,

We’re very sorry to read your review and we appreciate you bringing this to our attention. We understand that when a customer takes time to leave a review, it usually comes from a real frustration, and we do not take that lightly.

We’d like to better understand what happened, review your order history, and make sure your concern is handled by the right team. Please send your order details through our official contact page so we can take a look into this and work toward a proper resolution.

Sincerely,
Jessica by Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

Spam

Spam, avoid!
How i wish I would researched this prior making an order. The dress was small so asked for return info, only to be either ignored or saying following:
As one-time courtesy, we’d be happy to send you a replacement in your correct size. We normally don’t cover replacements for sizing issues that result from incorrect selection, but we’re making an exception for you.
To proceed, we’d just need you to cover the shipping fee of $14.95.
Outrageous, by the law I have right to return. So will have to go through my bank to get my money back, very temped to take this to small court to get those spamers responsible

11 juni 2026
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Logotyp för Jessicabybee

Svar från Jessicabybee

Hi Viktorija,

We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.

We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.

Sincerely,
Jessica by Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

CHINEASE FAKE UK COMPANY WITH FAKE AI IMAGES OF THEIR FAKE SHOP

Jessica by Bee is not a legitimate, trustworthy boutique.

Despite advertising itself on social media as a small, independent UK clothing company, consumer watchdogs and customer reviews strongly warn against shopping with them. They are based in CHINA using FAKE AI images of their "shop" in the UK.

Independent analysis of the store reveals the following risks:

Deceptive Advertising: They often market themselves using "sob stories" about a pregnant owner or closing down a local London/UK boutique.

Poor Quality: Customers report receiving cheap, low-quality items made of synthetic materials that do not match the advertised photos.

Customer Reviews: The store has very low ratings on consumer sites like ⁠Trustpilot, with many buyers referring to the experience as a scam.

Shipping and Returns: Shoppers face severe difficulties processing returns, obtaining refunds, or receiving proper customer support.

Contact your bank immediately and report the above, as they are a scam business. Initiate Chargeback to them under Section 75.

8 juni 2026
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Svar från Jessicabybee

Hi Jessica,

We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.

We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.


Sincerely,
Jessica By Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

AVOID AT ALL COSTS!!!!!

I wish I'd thought to check reviews before my order. People are led to believe this company is 2 sisters from York UK, thus I ordered in good faith.
After over a week of waiting for my order I began to get a bit suspicious and emailed to check shipping.
No response and now I've checked reviews I am absolutely gutted.
If and when my order does arrive, I suspect will not be as seen.
PLEASE AVOID THIS COMPANY
This is the supposed address

📍 14 Bishopthorpe Road, York, North Yorkshire, YO23 1JJ, United Kingdom

3 juni 2026
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Logotyp för Jessicabybee

Svar från Jessicabybee

Hi Tracy,

We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.

We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.


Sincerely,
Jessica By Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

Absolute scam

Absolute scam. Finally received clothes nearly 3 weeks after ordering. Clothes are very poor quality, cheap not like advertised items. Address in York for company in Uk is vacant convenience store. Has never been clothes retail unit. In return section it’s printed that they do not refund sales items (yet all they sell are sales item) which is against consumer rights in uk. Can only contact them by email and no response.

4 maj 2026
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Logotyp för Jessicabybee

Svar från Jessicabybee

Hi Alison,

We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.

We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.


Sincerely,
Jessica By Bee | Customer Support Team

Betygsatt 1 av 5 stjärnor

Do not buy from this company

Do not buy from this company.
I bought a dress from this website, they claim to be British, they are not, the item came from China and took 2 weeks.
When it arrived it was clearly a cheap copy of the dress I’d ordered. The hem was totally different and the zipper was broken. They asked for photos which I sent.
Several frustrating emails later and they still haven’t offered me a refund. The best they have offered is a replacement of the same terrible dress!
You have to wait 24 hours for a response to every email and it just seems like delaying tactics so you eventually give up. Do not order from this company is my advice.
*edit - their reply below is nonsense. I’ve sent so many emails. Apparently the best they can offer is a 45% refund, for a faulty dress that doesn’t match the picture or description. And guess what, I’m still waiting for the refund.

3 juni 2026
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Logotyp för Jessicabybee

Svar från Jessicabybee

Hi Anna,

We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.

We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.


Sincerely,
Jessica By Bee | Customer Support Team

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