I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I use Dance Direct alot and they always have fabulous service. The items arrive quickly, there's never an issue if I need to swap a size and if I have a query, the team reply personally and helpfully.... Se mer
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The dance class run by Hayley Anderson is well organised, starts on time and is well attended. The class is great fun and a good workout commensurate for the varied age range of the attendees.
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The garment arrived in good time and in perfect condition. It’s great it is in a case to always keep the costume safe. The sizes are pretty accurate and the quality is good. The outfit moves well an... Se mer
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Företagsinformation
Skrivet av företaget
Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.
Kontaktuppgifter
Storbritannien
- hello@dancedirect.com
- dancedirect.com
4,1
Bra
256 omdömen
Har besvarat 100 % av sina negativa omdömen
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Svar från Dance Direct
Dear Simon
Thank you for the 5 stars it makes our day when we see these. It is great to hear we have made your daughter very happy!
Svar från Dance Direct
Dear Lorraine
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.
speedy delivery
My order arrived in perfect condition and within 24 hours of placing it! Amazing as I needed it for audition!
17 mars 2026
Svar från Dance Direct
Thank you for the review. We love to hear that we have exceeded expectations and that you are happy with your purchase. Good luck for the audition.
Easy website to navigate
Easy website to order. Product came in a few days exactly as I ordered
12 mars 2026
Svar från Dance Direct
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.
Quick Delivery. We needed 2 tutus urgently and Dance…
We needed 2 tutus urgently and Dance Direct were able to accommodate a speedy delivery for us.
11 mars 2026
Svar från Dance Direct
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.
Amazing service
Amazing service. Product as described and easy to order in UK sizes even though they're usually in American sizes. I asked for it to be shipped asap as I had a proper Mum failure and forgot to order new shoes for the show! They shipped them straight away and as id paid for next day and it took two days to get to me they refused the postage without even being asked. Will definitely order from them again.
9 mars 2026
Svar från Dance Direct
Thank you for the review. We love to hear that we have exceeded expectations. I hope the show went well and your daughter enjoyed it.
First class service
Very quick service. Good communication. My Granddaughter very happy with her shoes.
10 mars 2026
Svar från Dance Direct
Hi John
Thank you for the great review about our service. I am so pleased your granddaughter is happy with her shoes and hope she keeps on loving her dancing.
Ordered the rad ballet outfit and as I…
Ordered the rad ballet outfit and as I pulled the label off the stitching of the skirt had already come away for the ballet dress. Really disappointed in the quality. This also happened to 4 of my daughters friends ballet outfit who all bought through this company
4 mars 2026
Svar från Dance Direct
Dear Camilla I am really sorry you received a garment which is below standard. We pride ourselves on being dependable and delivering quality products designed specifically for dance. The buying team have been made aware of this issue and are doing their best to rectify it. Please contact hello@dancedirect.com to get a refund or replacement.
Great experience overall
Great experience overall. Return processed in timely manner. Overall easy and safe experience.
18 januari 2026
Svar från Dance Direct
Thank you for your review. It is good to hear that you are happy with our returns service and I will pass your comments on to the team.
Garment too small
Garment too small. Returned... had to chase up refund. Ordered a larger size.... was not informed that it was out of stock & discontinued until I phoned them for an update. I was told that they were busy & behind schedule.
5 februari 2026
Svar från Dance Direct
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. At IDS, we pride ourselves on being dependable. When goods are returned they are processed within 14 days of receipt and we were unable to notify you that the replacement you required was out of stock until this had been done. Once it was noted a refund was issued. We want to reassure you that your next experience with us will be better.
Fast delivery and shoes as described.
4 mars 2026
Svar från Dance Direct
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your shoes.
Items came in good time
Items came in good time, very happy with my dance split sole slippers 😀
19 januari 2026
Svar från Dance Direct
Thank you for your review. It is good to know you liked the shoes and that they were delivered in good time.
Svar från Dance Direct
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.
Fast delivery great shoes
Easy to use website and fast delivery, arrived in perfect condition
20 januari 2026
Svar från Dance Direct
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. It is always good to hear that the delivery was quick and well packed.
Svar från Dance Direct
Thank you for your review. It is good to hear that you are happy with our service and speed of delivery. I will pass your comments on to the team.
Good range and orders arrived on time
Good range and orders arrived on time. Had to return one dress as too small, the returns process was easy to follow.
11 mars 2026
Svar från Dance Direct
I am sorry that the dress did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. It is good to hear you had a positive experience with our returns procedure.
Svar från Dance Direct
Thank you for your review. It is good to hear your shoes arrived promptly and that you are happy with your purchase.
Professional and friendly
The shopping experience was easy online with efficient dispatch & delivery. However, what really impressed me was the way they dealt with a query I had regarding the sizing of two shoes I was sent (a discrepancy in what I ordered and what came) - I had a very quick response and resolution with the team members I had contact with just nice people wanting to do a good job 😊 thank you!
21 januari 2026
Svar från Dance Direct
Thank you for taking the time to leave such a wonderfully detailed review. It is really nice to hear positive comments and I will pass them on to everyone here.
I'm so happy to have met you
I'm so happy to have met you. It's a wonderful education for my daughter; the teachers and the environment are great. Thank you.
11 mars 2026
Svar från Dance Direct
Thank you for the 5 stars it makes our day when we hear positive comments.
Quick delivery and great value
As soon as my order was placed I felt as if they were straight onto the order and before you knew it they were being delivered.Great service and great merchandise for dancers.
20 februari 2026
Svar från Dance Direct
Thank you for the review. We are so pleased that you are happy with our service. We always try to give the best value for money and pride ourselves on our product selection.
Detta är Trustpilot
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