I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I use Dance Direct alot and they always have fabulous service. The items arrive quickly, there's never an issue if I need to swap a size and if I have a query, the team reply personally and helpfully.... Se mer
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The dance class run by Hayley Anderson is well organised, starts on time and is well attended. The class is great fun and a good workout commensurate for the varied age range of the attendees.
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The garment arrived in good time and in perfect condition. It’s great it is in a case to always keep the costume safe. The sizes are pretty accurate and the quality is good. The outfit moves well an... Se mer
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Företagsinformation
Skrivet av företaget
Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.
Kontaktuppgifter
Storbritannien
- hello@dancedirect.com
- dancedirect.com
4,1
Bra
256 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
When my shoes came they were too small
When my shoes came they were too small, but the refund/exchange process was easy and my query was answered promptly and politely.
7 februari 2026
Svar från Dance Direct
Dear Marsha
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Always been reliable
Dance Direct has always been reliable. Great service including stock, communication and quick order dispatch. Will always be a go to for dance items.
6 januari 2026
Svar från Dance Direct
Dear Hannah
Thank you for the 5 stars it makes our day when we hear positive comments. We look forward to being your supplier of choice for many years to come.
Trustworthy good quality products to…
Trustworthy good quality products to suit all budgets.
6 mars 2026
Svar från Dance Direct
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.
Two leotards both frayed after one…
Two leotards both frayed after one wear. When raised with the team. 1st leotard was replaced, second told they would ‘look into it’.
19 mars 2026
Svar från Dance Direct
Dear Coleen
I am sorry you are not happy with our service. I can see the replacement we sent to you in February but cannot see any further correspondence about the 2nd leotard. Please can you contact hello@dancedirect.com so they can resolve this issue.
My experience purchasing from Dance Direct was truly amazing
My experience purchasing from Dance Direct was that the shoes that I ordered from them seem them awhile before I purchase them and then after along deliberation and eventually go the salsa dancing shoes I required. The shoe was despatched and received timely in the estimated time and it fits well may I say. Happily dancing away in my new dancing shoes I would highly recommend the site with there professional and fast service to deliver.
31 december 2025
Svar från Dance Direct
Dear Keisha
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Keep enjoying your Salsa dancing.
Returned shoes as far too small and not…
Returned shoes as far too small and not a word from anyone about refund or exchange
16 mars 2026
Svar från Dance Direct
Dear Joanna
We process returns within 14 working days of the receipt of your parcel. Please check the tracking details on your return and if we are outside of that please email us at hello@dancedirect.com . One of the team will then investigate further.
The return service is not working
The return service is not working. The pictures can confuse you, as you'll see on picture more, than you'll get.
28 februari 2026
Svar från Dance Direct
Dear Hanna
Please can you send an email to hello@dancedirect.com explaining the problem you have and one of the team will be only too happy to help.
Quick response & customer service.
27 mars 2026
Svar från Dance Direct
Dear Beryl
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service. We look forward to being your supplier of choice.
Svar från Dance Direct
Dear Carol
Thank you for the review. We are so pleased that you are happy with the website and that your order was sent so quickly. We look forward to many more orders from you!
Great service and good quality product
Easy to order and great delivery service. Also great quality of products. Thank you
18 mars 2026
Svar från Dance Direct
Dear Joanna
Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection. We look forward to being your supplier of choice in the future.
Svar från Dance Direct
Dear Wendy
Thank you for the lovely review. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.
Needed tap shoes urgently and they were…
Needed tap shoes urgently and they were sent out quickly and ready in time for an exam
23 mars 2026
Svar från Dance Direct
Dear Diane
Thank you for your review. It is good to hear your order arrived promptly in time for the exam. I hope all went well.
I love it 🥰
The garment arrived in good time and in perfect condition. It’s great it is in a case to always keep the costume safe.
The sizes are pretty accurate and the quality is good. The outfit moves well and that’s not restrict movement which is essential In dance and Circus aerial. In other words I love it 🥰
16 mars 2026
Svar från Dance Direct
Dear Meg
Thank you for the wonderful review. We are so pleased that you are happy with the quality of your goods. We’re passionate about our products which have been specifically designed for dance and movement and we always try to give the best value for money.
Svar från Dance Direct
Dear Christina
Thank you for the review. We are so pleased that you are happy with the quality of your goods and the fit.
Fantastic service from start to finish
Fantastic service from start to finish, products always deliver exactly as described on the website. Thank you
20 mars 2026
Svar från Dance Direct
Dear Helen
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Great service
Great service , easy ordering , good delivery time and dance shoes great fit as always recommend ordering a size up. Would order from company again :)
12 mars 2026
Svar från Dance Direct
Dear Carolyn
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Always easy to communicate with and…
Always easy to communicate with and response times are quick. Fast delivery with a wide array of products. Thank you.
10 mars 2026
Svar från Dance Direct
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.
Svar från Dance Direct
Dear Louise
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and service.
Svar från Dance Direct
Dear Nicola
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and it is also good to hear the delivery was quick.
Svar från Dance Direct
Dear Hannah
Thank you for your review. It is good to hear your order arrived in good time and that you are happy with the quality of your purchase.
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