I was very impressed with the level of service I received from the staff at CovaU. The telephone consultant clearly explained what I needed to know. She is very knowledgeable.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Noel answered my questions with knowledge and a courteous manner. Email was also sent confirming the interaction. Wait time was also acceptable to speak to a real person.
So far I have been with CovaU for 3 months, the rates for me are excellent, currently I have cut my bill in half which is so important in the current economic climate. The customer service is excelle... Se mer
Good customers service. Fast response for any requests. You not have to waiting on the phone to contact CovaU customers services for enquiries (compares other like banks, government ets). Also they... Se mer
Företagsinformation
Om CovaU Energy
Skrivet av företaget
CovaU Energy is a top-rated energy provider in Australia. We provide competitive electricity and gas plans in NSW, VIC, QLD, TAS, ACT, and SA.
- Low Rates, More Savings
- No Lock-in Contract
- 24/7 Customer Support
- Rewards from Over 4,500 Business Partners
Kontaktuppgifter
Suite 05, Level 29, 225 George Street, 2000, Sydney, Australien
- 1300 689 866
- support@covau.com.au
- covau.com.au
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very efficient and polite customer…
Very efficient and polite customer service
Very helpful and listened to what I was…
Very helpful and listened to what I was after.
And also Australian owned!
Had a great experience speaking with…
Had a great experience speaking with the support team about my smart meter upgrade. The representative was incredibly helpful, polite, and resolved my concerns quickly. Great customer service!
Excellent Service
My phone enquiry was answered promptly and the representative was extremely helpful and explained the plan I was enquiring about. The rates are very competitive and I have signed up.
Easy changeover …
We found the process of changing our electricity provider very fast and easy. The phone was answered quickly and the phone consultant was very patient and helpful.
Margaret and David
Jelly was so helpful and friendly and…
Jelly was so helpful and friendly and answered all of my questions. Thank you Jelly.
Excellent call centre handling of our…
Excellent call centre handling of our application to sign up to a gas plan. Efficient, comprehensive and receptive = a 100% pleasant experience.
Excellent customer service provided by…
Excellent customer service provided by Grace. Very helpful and clear with all information needed to connect our electricity plan. Thank you
All matters resolved within shortest time
Very satisfied with the service. Highly recommended. All our matters have been resolved within the shortest time.
Great service
Your customer service agent was extremely helpful and resolved my inquiry expeditiously. I am an existing customer.
Thanks Marc
Grace was easy to converse with and got…
Grace was easy to converse with and got me the results I was after. Thanks Grace
Great customer experience!
Good communication and solved my problem
Good communication and solved my problem
Guillia Juanco gave perfect service
Guillia Juanco gave perfect service. She was very professional with how she talked and how she guided me through my process of joining COVAUenergy, she also gave me a well informed run through of the payment charges and plans, mind you this is my first time talking with her and first time joining any kind of energy service company. ALL in all very satisfied with her customer/sales service.
the lady was very helpful thank you
Everything was clearly explained and…
Everything was clearly explained and change over was simple. Customer service was exceptional.
I called to check if there is a better…
I called to check if there is a better offer for my Gas account. It was very pleasant experience and the staff helped me to move me to a better plan. extremely happy with the service provided by the call center lady
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.









