CMH Cleaning Services Omdömen 

284
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Incredibly overpriced. The cleaner also arrived 30min late without giving an ETA or a reason. She did not apologise and neither did the company. I am also 95% sure she broke the window handle but as... Se mer

Betygsatt 5 av 5 stjärnor

The customer service, how easy it was to book, and the quality of the service was excellent. We had to rearrange our clean relatively last minute and there were no issues. Gabriella Silva did an absol... Se mer

Betygsatt 5 av 5 stjärnor

Booking the clean on website was very easy. The "team* (1 x cleaner) arrived on time and was extremely diligent. We booked a rental handover clean (2 bed flat) which incurred an additional cost becaus... Se mer

Betygsatt 5 av 5 stjärnor

We’ve used CMH for cleaning before, and once again, they didn’t disappoint! They managed to fit us in at very short notice, which we really appreciated. Ali and Gabi kept me updated on their arrival... Se mer

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Företagsinformation

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CMH Cleaning is a nationwide professional cleaning company trusted by tenants, landlords, estate agents and property managers. We deliver End of Tenancy, After Builders, Deep and Carpet Cleaning with vetted teams, clear pricing and a 7-day re-clean guarantee


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4,2

Bra

TrustScore 4 av 5

284 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 78 % av sina negativa omdömen

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4,2

Alla omdömen

(284)

142 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Gobez was very fast

Gobez was very fast, efficient, cheerful and friendly.

25 augusti 2025
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you, Laurence. We’re glad to hear that Gobez made a positive impression and that the service was fast and efficient.

Betygsatt 4 av 5 stjärnor

Cleaning was good

Cleaning was good, cleaners were professional. A lot of detialing in washroom and kitchen.

Only thing that could be improved is cleaners don't speak or understand a single word of English, which made communication a bit difficult.

26 augusti 2025
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you for your feedback, Ham. We’re pleased you were happy with the results, and we also take note of the communication challenge. We’ll work on improving this aspect for a smoother customer experience.

Betygsatt 5 av 5 stjärnor

Thank you! End of tenancy clean

Got an end of tenancy clean for a 4 bedroom house that was in pretty grimy condition. The two guys who came worked so hard and got it completely spotless. I was amazed by the transformation and for the price (lower than others who quoted) and the level of effort they put in, this was incredibly good value and very much worth it!

27 augusti 2025
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Svar från CMH Cleaning Services

Thank you so much, Ana. We’re thrilled to hear the team exceeded your expectations and delivered great value. Your recommendation means a lot to us!

Betygsatt 5 av 5 stjärnor

End of tenancy clean

Incredibly friendly and efficient cleaner! Very reasonably priced and good on communication.

26 augusti 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you, Sarah. We’re so pleased you found the service friendly, efficient and fairly priced.

Betygsatt 5 av 5 stjärnor

Fantastic …

CMH cleaning did a fantastic thorough clean. Arrived bang on time with all the necessary equipment, very polite and professional. Carpet looked completely different after a professional clean.

21 augusti 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you, Olivia. We’re thrilled to hear you were happy with the punctuality, professionalism and the carpet transformation.

Betygsatt 5 av 5 stjärnor

Highly recommended

Staff were on time and did a great job. The flat was well polished and clean. Surely will recommend to others.

22 augusti 2025
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you, Nescilleplanuza. We’re so pleased you found the service timely and thorough, and we really appreciate your recommendation.

Betygsatt 5 av 5 stjärnor

New house after building work cleaning

Stumbled upon this company as I saw one of their cleaners at work diligently across the road. Great service, good communication and easy to book with flexible schedules as our building work ran over. Job was well done, not the cheapest but good quality cleaning. Thank you!

21 augusti 2025
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Svar från CMH Cleaning Services

Thank you for your kind words. We’re glad you found the service reliable, flexible and good quality during your move into the new home. It was our pleasure to help.

Betygsatt 1 av 5 stjärnor

Terrible service

There was no clarity from the office to the cleaner. I booked a full deep clean and specified I wanted everything wiped and cleaned properly as I am moving in. It took the cleaner from 10am until 8:45pm to finish, then it wasn’t clean, there were still cobwebs in the rooms, door frames weren’t wiped, dust and hair still on the carpets etc, the cleaner came back and I still had to show where wasn’t clean, he arrived 20 minutes late after arranging to meet at 8am with no communication as to being delayed.

The house still isn’t clean to a professional standard, I have many photos to share if anyone wishes. I wouldn’t use this service again as they don’t send the cleaners with appropriate equipment and don’t brief them on to what level of cleaning is expected.

There is lots more to mention but I spent all of my energy arguing with the company.

19 augusti 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Hi Sam — thanks for the feedback and I’m sorry for the frustration.

We carried out a deep clean as booked, and when concerns were raised we arranged a free re-clean and also issued a refund as a goodwill gesture. Some of the points mentioned, such as wall marks, grout or paint touch-ups, are maintenance tasks and not part of a cleaning service. We also don’t scrub walls or grout, as this can cause damage — these are better handled by repair or refurbishment.

We apologise for the delay that morning, as that’s not the standard we aim for. Our team provides a 7-day guarantee on genuine cleaning concerns, which was fully honoured in this case.

Betygsatt 5 av 5 stjärnor

End of Tenancy cleaning with no worries

The couple that came to do my end of tenancy clean were so friendly and professional. They called before hand to keep me updated as to their arrival time which was much appreciated. The apartment was immaculately cleaned and I had the opportunity to check everywhere for satisfaction before they left. Having lived in the apartment for nearly five years, high traffic areas on the carpet was totally cleaned and looked like new.

I would highly recommend CMH Cleaning for all your cleaning needs. Very high standard indeed and you are not left with a chemical smell either.

Thank you CMH Cleaning

21 augusti 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Hi Diana,

Thank you so much for your kind words and recommendation! We’re delighted to hear that you were happy with the service and that the team made the whole process stress-free for you. It’s great to know the carpets and apartment felt like new again after so many years.

We really appreciate your feedback and look forward to helping you again in the future!

Best regards,
CMH Cleaning

Betygsatt 5 av 5 stjärnor

Very thorough clean 🧼

Very thorough clean 🧼, good communication beforehand.

13 augusti 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Hi Emma, thank you for your kind words! We’re glad to hear you found the clean thorough and the communication helpful. We look forward to assisting you again!

Betygsatt 5 av 5 stjärnor

Two of them did in 5 hours what would…

Two of them did in 5 hours what would have taken me a week including oven, fridge, carpet cleaning, microwave. Just got on with it!! Definitely reccomended.

14 augusti 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Hi Nicholas, thank you so much for your feedback! We’re delighted the team made the job so efficient and that you’re happy with the results. We really appreciate the recommendation!

Betygsatt 1 av 5 stjärnor

Do not recommend

We booked this company for a deep clean and were left extremely disappointed. We paid £320 for a 3-4 hour deep clean & they left after just under 2.5 hours. The service was nowhere near what you’d expect for the price or for something advertised as a “deep” clean.
• Floors were not mopped properly – baby milk spills were left on the floor (the cleaner even tried to claim it was paint, which it absolutely was not).
• Worktops were still dirty, dishes left in the sink, and dust remained on some surfaces.
• The vacuum they used was filthy and actually seemed to make the carpets look worse.
• They didn’t even move small items like my son’s tent to vacuum behind, leaving bits still on the floor.
• Beds weren’t made, which I’d expect as a basic part of a professional clean.
• The shower plug had not been cleaned as well as the hinges on the door of the shower which still had dirt in it.

When they returned to rectify the work, it still wasn’t up to standard. Their equipment is simply not fit for purpose – they only had a Flash Swiffer mop with a cloth on the end, not a proper mop.

The company also claimed they were sending “two of their best cleaners to deliver everything to the highest standard”, if that was the highest standard I dread to think what other jobs are like.

Overall, this was a huge waste of money. I would not recommend if you are looking for a genuine, thorough deep clean. If you want to pay a ridiculously high price for a rushed, no effort, quick clean then this is the cleaning company for you.

*EDIT* they emailed asking me to delete the review & offered me £50 refund which I accepted but said I’d edit the review, not delete, I am yet to receive the £50 refund! The only point they’ve replied to is that they don’t include making beds in a deep clean, to be honest the beds not being made was the least of my concerns, my biggest concern was the UNCLEAN floors, shower & dust on surfaces after paying £320 for a “deep” clean.

15 augusti 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Hi, we’re sorry to hear you were disappointed. Our team did return for a re-clean under our 7-day guarantee, but some of the points raised (such as making beds or property maintenance) are not included in a deep clean service. We appreciate your feedback and will continue improving our processes.

Betygsatt 1 av 5 stjärnor

Disappointing experience.

Disappointing experience.
Honestly I don’t know how this service has so many five star reviews. The cleaners showed up 45 minutes late and to the wrong apartment building.
Once they finally arrived, communication was a challenge as the cleaners didn’t speak any English, making it nearly impossible to explain basic instructions or preferences.
They took photos of my apartment without my consent and despite me explicitly telling them not to which is a huge red flag.
The service itself was very average, definitely not what you’d expect for £220. Imagine paying this much for them to pour some cleaner and use a SWIFFER MOP on the floors.
Overall my property WAS NOT CLEANED TO A PROFESSIONAL STANDARD in my opinion. The only thing deep clean was my pockets(one-bedroom apartment with no carpet, so I was expecting a much more thorough job).

Attached photos are the AFTER shots. Disturbing.

Unfortunately, I wouldn’t recommend this service based on my experience- overpriced and underwhelming.

Edit: When I informed the owner/manager via the phone regarding the issues he gaslit me and then the “team” proceeded to start yelling and screaming loudly after which I had to ask them to leave the premises.

Engage their services at your own peril.

Left a review on Google didn’t get back to me, no refund or remuneration offered.

25 juli 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you for your feedback. We’re sorry to hear the experience didn’t meet your expectations. Our team is always available to return and resolve any concerns reported after the service. We take all feedback seriously and will use this to improve moving forward.

Betygsatt 1 av 5 stjärnor

I was appalled at the job carried out …

I was appalled at the job carried out he used paper towel and Cleaning spray for a supposed deep clean. There was dirt and debris left on floor after vacuuming. I could not possibly recommend this company.

1 augusti 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Hi Fay,
We’re sorry to hear your feedback. However, you did not allow us the chance to return under our 7-day satisfaction guarantee, nor did you provide any photos or evidence of the issues mentioned.

Carpet cleaning was not included in your booking and must be arranged separately. The cleaner followed instructions and used standard cleaning supplies provided by our company.

We remain open to resolving this properly if you wish.

CMH Cleaning Services

Betygsatt 5 av 5 stjärnor

Perfect nota 1000

4 juli 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you so much for your amazing feedback! We’re thrilled to know you had a perfect experience with us.

Betygsatt 5 av 5 stjärnor

I really liked the service

4 juli 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you, Lukas! We’re so happy you liked our service. We look forward to helping you again in the future.

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