CMH Cleaning Services Omdömen 

284
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Incredibly overpriced. The cleaner also arrived 30min late without giving an ETA or a reason. She did not apologise and neither did the company. I am also 95% sure she broke the window handle but as... Se mer

Betygsatt 5 av 5 stjärnor

The customer service, how easy it was to book, and the quality of the service was excellent. We had to rearrange our clean relatively last minute and there were no issues. Gabriella Silva did an absol... Se mer

Betygsatt 5 av 5 stjärnor

Booking the clean on website was very easy. The "team* (1 x cleaner) arrived on time and was extremely diligent. We booked a rental handover clean (2 bed flat) which incurred an additional cost becaus... Se mer

Betygsatt 5 av 5 stjärnor

We’ve used CMH for cleaning before, and once again, they didn’t disappoint! They managed to fit us in at very short notice, which we really appreciated. Ali and Gabi kept me updated on their arrival... Se mer

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Företagsinformation

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CMH Cleaning is a nationwide professional cleaning company trusted by tenants, landlords, estate agents and property managers. We deliver End of Tenancy, After Builders, Deep and Carpet Cleaning with vetted teams, clear pricing and a 7-day re-clean guarantee


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4,2

Bra

TrustScore 4 av 5

284 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 78 % av sina negativa omdömen

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4,2

Alla omdömen

(284)

142 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

I will not recommend using this…

I will not recommend using this company. They sent me inexperienced staff. They have no cleaning equipments or chemicals with them . They were using our cloths and sprays for cleaning . They left my property in absolute mess .

24 december 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

We’re sorry to read this, however this review does not reflect the facts of the booking.
The service was completed as booked by a trained and insured team using professional equipment. No issues were raised during or immediately after the clean.
The remaining balance for this job was never paid. We also offer a 7-day service guarantee to address any concerns, but no re-clean was requested.
We stand by our service and our team.
— CMH Cleaning

Betygsatt 5 av 5 stjärnor

End of tenancy clean

End of tenancy clean. Pair of cleaners were great at the job. Cleaned up a lot of burnt on kitchen stains that I couldn't get off at all. Got my full deposit back without issue!

27 augusti 2025
Betygsatt 1 av 5 stjärnor

Extremely disappointing experience

I booked CMH Cleaning Services for an end-of-tenancy clean. They only sent one cleaner, who arrived without any professional cleaning equipment. The service was not carried out to an acceptable standard — my letting agency confirmed that several areas were not properly cleaned, and I have now been charged additional cleaning fees as a result.

I contacted CMH Cleaning Services to explain the situation and request a refund, but they refused. Unfortunately, this experience has cost me both time and money.

I would not recommend CMH Cleaning Services for end-of-tenancy or professional cleaning, as the service did not meet even basic expectations.

5 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Requested an end of tenancy…

Requested an end of tenancy cleaning(#3306) which was not done to the proper standards. The floor was not completely clean and the kitchen clean was inadequate. Furthermore, the kitchen plug was jammed into the sink, which has resulted in money being taken out of our deposit.

Poor quality clean that was actually quite expensive. I have demanded money off the clean as it has caused extra financial problems.

29 september 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Hi Mikey,
We’re sorry to hear the clean didn’t meet your expectations. That’s certainly not the standard we aim to deliver. Our End of Tenancy services always include a 7-day guarantee — if anything was missed, we’re more than happy to arrange a free re-clean or review the areas mentioned in your check-out report.
Please contact us at info@cmhcleaning.co.uk with your booking details so we can look into this and resolve it for you as soon as possible.
Best regards,
The CMH Cleaning Team

Betygsatt 4 av 5 stjärnor

The cleaner was friendly and helpful

The cleaner was friendly and helpful, everything was done smoothly to a high standard. Brilliant value for money for an end of tenancy clean, I would recommend.

12 september 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you so much for your kind words, A Lynch. We’re delighted to hear that the service went smoothly and to a high standard. Your recommendation means a lot to us!

Betygsatt 5 av 5 stjärnor

Cleaner done a fantastic job…

Cleaner done a fantastic job unfortunately it was a big job for her understandably frustrating and I understand that. Very much appreciated to the work that was done. I came back in the house smelt beautiful.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you, Jon. We’re glad you were happy with the results and that the property smelt fresh after the clean. We also appreciate your understanding regarding the workload on the day. Your feedback helps us keep improving.

Betygsatt 3 av 5 stjärnor

Deep cleaning service

I booked a deep cleaning service for our newly purchased 4-bedroom home prior to moving in, but unfortunately, the experience was disappointing. The service was inconsistent—many internal cabinets in both the bedrooms and bathrooms were completely overlooked. The bathrooms were poorly cleaned, with visible hair, soap scum, and grime left behind. The walls were still visibly dirty, cupboards untouched, and the toilets were far from satisfactory. There was also noticeable damp throughout the showers.

Overall, the property did not feel properly sanitized, and I ended up having to redo a significant portion of the cleaning myself after moving in. I would not recommend this company for deep cleaning services based on my experience.

1 september 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

We’re very sorry to read about your experience, Zsuzsanna. This is not the level of service we aim to deliver, especially on a deep cleaning. Please contact us directly so we can address this properly and arrange a resolution under our guarantee.

Betygsatt 5 av 5 stjärnor

Great cleaning effort

Great cleaning effort, they came to do a deep clean after I had the house renovated and they did such a great job. Will definitely be coming when needed.

2 september 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you, Abinaya. We’re so pleased you were happy with the deep clean after your renovation. We’ll be glad to assist you again whenever needed.

Betygsatt 1 av 5 stjärnor

Never again.

Never again.. we had to pay a top up because the cleaning was cont considered at professional standards. There were even breadcrumb in the drawer. We have made a complaint and there’s no answer.

28 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

CMH Cleaning did a brilliant job

We hired CMH Cleaning to clean our house before we moved in. They contacted me within less than half of hour of my request for a quote, and were able to book in the clean with only three working days’ notice. The two cleaners were friendly and efficient, the clean was very thorough, and we were delighted with the end result. I would recommend CMH Cleaning and hire them again.

3 september 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you, Gabrielle. We’re delighted the team could assist you so quickly and that you were happy with the thorough clean before moving in. We really appreciate your recommendation!

Betygsatt 1 av 5 stjärnor

They haven't done a proper carpet…

They haven't done a proper carpet cleaning, they said the stain is not removable when I cleaned it it has gone. They left my little room where we keep boiler , bad experience with them. I don't recommend.

27 augusti 2025
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

We’re sorry to hear about your experience, Neenu. Stain removal can vary depending on the material and depth, but we clearly fell short this time. We’ll review this with the team to ensure higher standards going forward.

Betygsatt 5 av 5 stjärnor

A hard working team! Check with them ahead of time if you have any accessibility issues.

Arranged a clean for my grandmothers house that has been empty for some time, and so it was quite a big job. The duo who came out arrived bang on time, and worked incredibly hard! Five and half hours of cleaning later, and it’s looking a million times better. The only feedback I have is regarding the language barrier. We were able to use the translate app on their phone to communicate, but I would recommend checking ahead of time that the person booking does not have any accessibility needs that would prevent this. For me it was no issue, but if my grandmother had been doing this by herself, she would not have been able to read what was on the screen.

30 augusti 2025
Omdöme utan inbjudan
Logotyp för CMH Cleaning Services

Svar från CMH Cleaning Services

Thank you for sharing your experience, Emily. We’re glad the team worked hard and transformed the property. We also appreciate your feedback regarding communication—we’ll continue improving accessibility to make the process easier for everyone.

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