Incredibly overpriced. The cleaner also arrived 30min late without giving an ETA or a reason. She did not apologise and neither did the company. I am also 95% sure she broke the window handle but as... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The customer service, how easy it was to book, and the quality of the service was excellent. We had to rearrange our clean relatively last minute and there were no issues. Gabriella Silva did an absol... Se mer
Booking the clean on website was very easy. The "team* (1 x cleaner) arrived on time and was extremely diligent. We booked a rental handover clean (2 bed flat) which incurred an additional cost becaus... Se mer
I was absolutely delighted with the deep clean. I could not find a single fault in the work and nothing was left undone. Leandro was very polite and efficient and got straight to work on arrival. I wi... Se mer
Företagsinformation
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Skrivet av företaget
CMH Cleaning is a nationwide professional cleaning company trusted by tenants, landlords, estate agents and property managers. We deliver End of Tenancy, After Builders, Deep and Carpet Cleaning with vetted teams, clear pricing and a 7-day re-clean guarantee
Kontaktuppgifter
N1 7GU, London, Storbritannien
- 07523747363
- info@cmhcleaning.co.uk
- cmhcleaning.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They did the job brilliant💯
They did the job brilliant💯
Booking process is quick as I contact them via wat's up. Response is super quick.

Svar från CMH Cleaning Services
Amazing job by 1 person
I was shocked that only 1 person was sent for a deep clean. However, I was equally shocked what a fantastic job this person did in 7 hours, it truly was amazing. The reason for 4 star only; communication is an issue on the phone and also the person who came didn’t speak a word of English. However if all their cleaners are like that they do an amazing job.

Svar från CMH Cleaning Services
Very poor cleaning - lots of places left not touched
Unfortunately the cleaning was done very poorly - the wardrobes shelves in both of the rooms were left unwired despite my specific instructions to wipe every shelf. The kitchen shelves were left dusty and the shelf under the oven was full of dust rabbits. Very disappointed with the cleaning and the fact that I did not get a refund for such poor cleaning(I was away for 9 days after the cleaning and did not have the chance to inspect the cleaning until after my return).

Svar från CMH Cleaning Services
Fantastic service- the cleaners were…
Fantastic service- the cleaners were punctual, polite and incredibly thorough. The house was absolutely pristine when they were finished. Incredible job and worth every penny. Highly recommend.

Svar från CMH Cleaning Services

Svar från CMH Cleaning Services
Tenants avoid
If you are using them as a tenant, avoid at all costs.
This company charges hundreds of pounds for 'end of tenancy cleans' which will never pass a single check from a landlord without adding several hundred pounds more in 'extra' fees. I think it's pretty sketchy ethically speaking to have a service labelled this way when it doesn't actually include all the basics, but maybe that would be fine if they otherwise did the things they said came as standard.
They promise to 'come back' if you are unhappy with the clean, but if it turns out if they don't have anyone handy before the next people come in, you're out of luck.
I tried I get at least a partial refund of the £429 I paid, to offset the further £300 that was taken from my deposit to pay for additional cleaning on short notice, but they are obviously not interested in doing that. They seem to be asserting that because I took a while to get internet in my house, the clear timeline of 'had an end of tenancy clean' into 'being charged for further cleaning' doesn't apply. They are now demanding an insane burden of proof like date-stamped photos or itemized charges from the follow up cleaners that obviously I would never be able to provide as a way to weasel their way out of even the smallest level of refund.
I have loads of pictures, but unfortunately Trust Pilot doesn't seem to have a way to put them up. For example, the ones that show ignored cobwebs on the ceilings, windowsills they weren't bothered with, obviously un-mopped kitchen floor, and a couple of filthy skirting boards. One of which you can still see the little spider that lived in that corner, which is a pretty funny example.
Before I forget, they left the house unlocked when they left, and the windows all open! It was agreed that they would lock up and leave the key when they left as I had to go and look after my children. However, when the landlord came to inspect the house he found they didn't even do that. Which I would expect would be a standard part of an end of tenancy clean of an empty house with no one living in it.

Svar från CMH Cleaning Services
A great experience
We decided our newly purchased 2-bed flat needed a deep clean on a rush basis. The booking and quotation were very professional. We described exactly what we needed all done by noon the next day.
Leandro and Carla arrived at 8 AM as promised. 4 hours later the flat sparkled, oven and fridge like new and floors and woodwork shining. Thank you CMH.

Svar från CMH Cleaning Services
CMH Cleaning…
My experience with CMH Cleaning Services was excellent. Thaufik communicated with me throughout the time of day leading up to cleaning day. Had a little mishap and he rectified it very quickly. Stayed in connect with me whole time and the cleaner Katyele was very thorough. She done a 2 bedroom flat from top to bottom and her work was awesome. Very friendly people would highly recommend this company. So proud of how she left the flat.

Svar från CMH Cleaning Services
Honour their policies, good overall clean
I paid 50% upfront deposit for a whole house end-of-tenancy clean. The cleaners came the next day and did a great job. I thought the carpet especially looked better. There were some small areas missed which is understandable considering it's a large house and they had never been before. CMH attended the next day to correct this and I paid in full + their parking fees which I was happy to do. Communication is quick. I would use again.

Svar från CMH Cleaning Services
Flawless Service From Start to Finish.
I came across CMH Cleaning's website in a bit of a panic, needing an urgent clean at one of our properties at short notice — and I'm so glad I did! The booking process was quick and easy, and the turnaround time was fantastic given how last-minute the request was.
I've since used them multiple times, and every single time the results have been flawless. Communication throughout has been great too, with regular updates so I always know what's happening.
Highly recommend — a reliable, professional service that I'll continue to use for our properties. Very happy!

Svar från CMH Cleaning Services
Do not get deceived by the high trustpilot ratings
We had booked this for deep cleaning for our new home. Had a very bad experience.
1) People who came didn't knew english and we had to rely on google translate.
2) Cleaning was not good - there were lot of dirty spots. Eventually we had to supervise for each and every room.
3) The ended up damaging our toilet flush, we had to get a plumber to get it fixed.
4) While booking they did mention that they will clean conservatory, but they cannot reach the roof of conservatory as they did not bring relevant tools to reach them. So eventually they got paid for something which they did not clean.
So do not fall for the high ratings they have received, definitely not worth it.
Best cleaning service we have ever…
Best cleaning service we have ever used, would highly recommend.
Hands down the best clean I’ve had in…
Hands down the best clean I’ve had in my life! My flat wasn’t dirty (I thought😂) I just wanted a deep clean for maintenance and to cover the areas I’m too lazy to do (like blinds and windows) but my flat is sparkling like I’ve never seen it!!! Even cleaner than when I first moved in! Fantastic service, I’ll certainly book again and recommend to friends and family in the area! Thank you so much for fitting me in so quickly!
I had a good experience with CMH…
I had a good experience with CMH Cleaning. They handled my end of tenancy cleaning and the booking process was easy. The cleaners were thorough in their job, they are polite and professional. The price is also reasonable than other quotations I got. I will recommend them.
Deep clean, highly recommend
We had Marcy and Jhonathan to do a deep clean and they were fantastic. Great attention to detail, the house looks amazing and we are really grateful!
Would definitely recommend. Also booking was very easy.
Amazing company and efficient
Amazing company and efficient. I will hire them again them
The cleaners completely transformed my…
The cleaners completely transformed my house. They were here for about 7 hours working solidly - going above and beyond what we asked them to do. Honestly cannot thank them enough and will definitely use again.
we got our full deposit back!
We were really struggling to find somewhere to book us in last minute. despite their schedule being full, they managed to fit us in as they understood our predicament and we offered a higher rate. The cleaning crew arrived on time and did such an amazing job - we ended up getting our full deposit back. The price of the service was very reasonable and the work was absolutely outstanding, couldn’t be happier
Genuinely the best cleaning service…
Genuinely the best cleaning service ever!
We are students who were moving out of our house. We hired cleaners to make it easier for us to move out with less stress about getting the deposit back. CHM cleaners did an amazing and detailed job at cleaning everything for such a reasonable price (we split between 4) I would recommend this to any student or anyone wanting their house feeling like brand new. I can only give 5 stars because the work they do is amazing! Well done guys I am very grateful! The booking process was very simple we talked on WhatsApp about exactly what I wanted done and they did that and more than I even expected. Thank you. 🤩

Svar från CMH Cleaning Services
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