The product was delivered in excellent condition. Blowing strength wasn't as strong as I would like it, but still manageable, as I have fine hair. Thicker hair might struggle. Still practicing use of... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My original order was lost by Australia Post so contacted cloud nine and they tried to track it down with no luck but cloud nine replaced my order and added a little extra which was lovely and also d... Se mer
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Great deals quality products, fast delivery, love my .Midnight Blue slim straightener set also my free Hot air brush and Magic potion are a welcome bonus! My slim straightener with variable settings... Se mer
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I was a bit bummed that I dropped my 4 year old straightener whilst hot, I thought she had more life left in her, but she was no longer destined for the straight hair life. I contacted Cloud 9 who pro... Se mer
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Företagsinformation
- Butik med hårprodukter
- Elektronikbutik
- Leverantör av skönhetsprodukter
- Reparation av hushållsapparater
- Skönhetsartiklar
Om CLOUD NINE
Skrivet av företaget
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
Kontaktuppgifter
Storbritannien
- au-info@cloudninehair.com
- cloudninehair.com.au
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing product
Amazing product, my hair feels smooth, it stays perfect for days and the brush that comes with it is amazing as well, it gives the hair and extra straight, hidrates look.
7 augusti 2026
Svar från CLOUD NINE
Hi Rowena, thank you for your 5-star review! We're so happy to hear that your hair feels smooth and stays perfect for days, and that you're loving the brush too! Thank you, Cloud Nine x
value for money
Great promotion and value for money.
The dryer itself is pretty decent for power. The changeable heads are really useful.
The volumisers are good too. Definitely gives a lasting lift to the roots and easy to use.
5 augusti 2026
Svar från CLOUD NINE
Hi Sam, thank you for your 4* review! We are so happy to hear that you are enjoying the power and versatility of your new dryer, and that the volumizers are giving you a lasting lift. Thank you again for sharing your feedback. Cloud Nine x
Disappointed
I really wanted to give 5 stars as my new hairdryer and straightening iron are actually quite good. However one of the hairdryer attachments is faulty and doesn’t seem to have a magnetic component on it as does the other attachments. It doesn’t attach to the hairdryer and customer service have said they can’t replace it as they don’t have spare parts. So apparently I’ll have to pack everything up and send it all back and await a whole brand new boxed hairdryer replacement. I just feel this is just a bit unnecessary and over the top. I do not want to be without my hairdryer as I travel frequently and grooming is a necessity of my job. I don’t see why they can’t pull it out of their on hand stock and send that!
5 augusti 2026
Svar från CLOUD NINE
Hi Sharon, thank you for taking the time to share your feedback. We are very sorry to hear that you received your order with a faulty part. This fault will be thoroughly investigated by our Returns Team. We appreciate how disappointing it is to be without your hairdryer, however, we understand that our Customer Experience team are assisting you as quickly as possible and we hope you will be very happy with the product when your new replacement arrives. Cloud Nine x
Svar från CLOUD NINE
Thanks for the 5-star review Carol! We're so pleased to hear you're loving your new dryer and that the delivery was fast.
Cloud Nine x
Svar från CLOUD NINE
Thank you Kell for sharing your 5* review. We're happy to hear that you're satisfied with both our delivery speed and the quality of our product.
Cloud Nine x
Svar från CLOUD NINE
Thank you Mandy for sharing your 5* review. We are so happy to hear your order arrived quickly! We appreciate you taking the time to share your positive experience with us.
Cloud Nine x
Svar från CLOUD NINE
Thank you for your wonderful 5* review! We're so pleased to hear that you found the ordering process easy and the delivery prompt. We appreciate your feedback!
Cloud Nine x
Our iron broke but was replaced after…
Our iron broke but was replaced after returning. Great service!
3 augusti 2026
Svar från CLOUD NINE
Thank you Russell for sharing your 5* review. We're glad we could resolve the issue with your iron and provide a satisfactory replacement. Your positive feedback is truly appreciated!
Cloud Nine x
Fast response to a faulty cloud 9 easy…
Fast response to a faulty cloud 9 easy to return and fast turn around replacement of a new cloud 9 . We love our cloud 9 and rely on it everyday so the fast turnaround was extremely appreciated and to be replaced with brand new one was Amazing . Thankyou
30 juli 2026
Svar från CLOUD NINE
Thank you Lis for sharing your 5* review. We are so happy to hear that we could assist you quickly and efficiently with your faulty item! It's wonderful to know that you are loving your new product.
Cloud Nine x
Fast shipping
Fast shipping. Love the wide contouring iron!
Also the airshot pro volumisers are brilliant! Definitely recommend
30 juli 2026
Svar från CLOUD NINE
Thank you Nicole for sharing your 5* review. We're so happy to hear you're enjoying the wide contouring iron and finding the Airshot Pro Volumisers brilliant! We appreciate your recommendation.
Cloud Nine x
Excellent service from Cloud Nine when…
Excellent service from Cloud Nine when purchasing new irons.
My original irons lasted 14years which is amazing!
Looking forward to trying the different styles with my new midnight blue irons. Love them 💕
3 augusti 2026
Svar från CLOUD NINE
Thank you for your wonderful 5* review! We are so happy to hear that you had excellent service and that your previous irons lasted so long. We hope you enjoy trying out different styles with your new midnight blue irons!
Cloud Nine x
Slim iron Cloud Nine…
Love my slim iron Cloud Nine and can’t wait to buy the hot brush when it comes back into stock. Worth every dollar 🙌🏽🫶🏽❤️
3 augusti 2026
Svar från CLOUD NINE
Thank you Christal for sharing your 5* review. We are so happy to hear how much you love your Cloud Nine iron! We appreciate your patience while waiting for the Hot Air Brush to be back in stock.
Cloud Nine x
Cloud Nine is such a trusted brand and…
Cloud Nine is such a trusted brand and company . The service is amazing and the products are of the highest quality. The website is easy to navigate. You can have the highest confidence when you buy this brand .The delivery is fast and efficient.
3 augusti 2026
Svar från CLOUD NINE
Thank you Lisa for sharing your 5* review. We are absolutely thrilled to hear such wonderful feedback about your experience with us! It's fantastic to know that you trust our brand and appreciate the quality of our products and service. We're also delighted that you found our website easy to navigate and our delivery fast and efficient.
Cloud Nine x
Return & replacement fast and easy process!
My new hair straightener was playing up (temp kept going all way up by its self) I contacted returns & replacement was sent out.... Easy & fast process. Great company to deal with!
3 augusti 2026
Svar från CLOUD NINE
Thank you for your fantastic 5* review Kelly! We're so pleased to hear that our returns and replacement process was easy and fast for you, and that you're happy with your new straightener.
Cloud Nine x
Very happy with the Cloud 9 after using…
Very happy with the Cloud 9 after using the GHD for years. Cloud 9 keeps my hair straighter for longer and is easy to use. Love the refresh feature!
3 augusti 2026
Svar från CLOUD NINE
Thank you for your wonderful feedback Amanda! We are so happy to hear you are loving your new iron and that it keeps your hair straighter for longer. We are also delighted you love the Revive feature!
Cloud Nine x
Better than my GHD!
3 augusti 2026
Svar från CLOUD NINE
Thank you for sharing your 5* review. We are absolutely delighted to hear that our product has exceeded your expectations, especially when compared to other well-known brands.
Cloud Nine x
It’s ok
It’s ok. Don’t like having to tap plates together to get it to heat up and it always seems to revert straight to the hottest setting automatically. Only lasted about 2 years before the plates stopped heating. Clearly not as durable as my OG GHD which is still going after 15 years.
12 augusti 2026
Omdöme utan inbjudan
Svar från CLOUD NINE
Hi Jessica, thank you for taking the time to leave your feedback. We are very sorry to hear that you are having an issue with your Touch Iron, and our Customer Experience team have reached out to you privately to assist you further. Cloud Nine x
Easy efficient ordering online
Easy efficient ordering online, next day delivery! Super happy using the Cloud Nine Wide contour iron in the salon , feels amazing on all my clients:)
✂️ Kylie
28 juli 2026
Svar från CLOUD NINE
Thank you Kylie for sharing your 5* review. We're so happy to hear that our online ordering and delivery were efficient for you. We're also glad the Contouring Wide Iron is working so well for your clients!
Cloud Nine x
Love my hair dryer and curling wand…
Love my hair dryer and curling wand best thing ever.
3 augusti 2026
Svar från CLOUD NINE
Thank you Penni for sharing your 5* review. We're so happy to hear you're loving your new hair dryer and curling wand! It's fantastic to know they're working so well for you.
Cloud Nine x
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.