Always on time,service staff always polite and answer any questions I need to ask. Greg has been coming for as many years as I can remember and understands our needs as retired people,explaining anyth... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The engineer that did the service was very good and professional. He did the servicing efficiently and, as far as I could see, well. He also helped me to contact an engineer that was to give me a qu... Se mer
Efficient, courteous and accommodating. I phoned on the day to see what time they may be arriving and the engineer called back within 10 minutes to arrange a mutually suitable time. I wish all compani... Se mer
Very good experience. The gentleman was polite and respectful. He did his work very efficiently. The recommendations and outlines regarding essential upgrades, repairs and cost of each item is extr... Se mer
Företaget har svarat
Företagsinformation
- Installation av säkerhetssystem
- Leverantör av brandlarm
- Leverantör av brandskyddsutrustning
- Butik med säkerhetsutrustning
- Vaktbolag
Skrivet av företaget
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktuppgifter
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Storbritannien
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Utmärkt
9 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Chubb Fire & Security UK
Dear Mr Simon Patterson,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
efficient and punctual
Saji was super efficient and punctual, he is always a pleasure to work with
24 maj 2026
Svar från Chubb Fire & Security UK
Dear Darren,
Thank you for your wonderful review for Saji! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Mrs Doreen Irvine,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Billy,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Craig is always polite and professional…
Craig is always polite and professional on site. His knowledge is invaluable, and he consistently keeps us informed of any issues while proactively solving problems. Thank you
26 maj 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Timothy,
Thank you for your wonderful review for Craig! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Indifference
We had to chase CHubb for three months following acceptance of your quote, to actually get a date for installation. When a date was proposed, it would have entailed a further three month wait. We had to complain before the installation date was brought forward. When it was installed, the engineer found he was short of three smoke detectors and will still have to come back again to fit these. As testing a fire alarm on a weekly basis is a legal requirement, we found Chubb's indifference to acting promptly very unimpressive. We hope that the on-going care of the system is better going forward.
21 maj 2026
Svar från Chubb Fire & Security UK
Dear Sandra,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Immediate response
Issue with the alarm overnight on Friday as a result of a storm . Phoned on bank holiday Saturday- immediate response . Engineer attended that afternoon. Exceptional service .
23 maj 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Stephen,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Nicola,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Chris,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent service from Chubb
Excellent service from Chubb, we have the best engineer at our site. Always polite and responsive and happy to discuss and explain everything. Chubb are not always the cheapest by the service in my area if great
16 maj 2026
Svar från Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer came very quickly to sort my…
Engineer came very quickly to sort my control panel which had been disrupted by power cut
16 maj 2026
Svar från Chubb Fire & Security UK
Dear Ann Gibson,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Excellent Engineers
Engineers Jamie and Ian very professional, knowledgeable and effective, thank you.
22 maj 2026
Svar från Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Ian has been visiting us for many…
Ian has been visiting us for many years, as always a friendly and knowledgeable service.
22 maj 2026
Svar från Chubb Fire & Security UK
Dear Charles,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very efficient service
23 maj 2026
Svar från Chubb Fire & Security UK
Dear John,
We appreciate your kind words! It's great to hear that our team were able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Great service staff on time and very…
Great service staff on time and very pleasant to speak to.
20 maj 2026
Svar från Chubb Fire & Security UK
Dear Richard
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Allan,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Patsy,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was efficient and did the…
The engineer was efficient and did the inspection satisfactorily.
16 maj 2026
Svar från Chubb Fire & Security UK
Dear Tara,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Läs mer om andra typer av omdömen.
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