Steve has been coming for several years. It is nice to see the same face when an engineer is visiting my home. He is polite, efficient and I feel safe having him in my house. Problems in the past,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Firstly, any alarm sytem being installed, must be RELIABLE. Secondly, the engineer fitting it must also be RELIABLE. Finally, the completed alarm system must be maintained twice a year or minor niggle... Se mer
Företaget har svarat
great service but difficult to access. Why input customer number on the phone pad when its the first thing asked. Also I have a integrated fore and security system, each time I call I have to con... Se mer
Företaget har svarat
My call to the company yesterday was exactly as a call should be & rarely is! The phone was answered promptly to the correct department I didn’t have to resubmit my details endless times I got my ro... Se mer
Företaget har svarat
Företagsinformation
- Installation av säkerhetssystem
- Butik med säkerhetsutrustning
- Leverantör av brandlarm
- Leverantör av brandskyddsutrustning
- Vaktbolag
Skrivet av företaget
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktuppgifter
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Storbritannien
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Utmärkt
11 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Arrived on time did an efficient and…
Arrived on time did an efficient and thorough job
Pointed out we needed possible replacements of 2 extinguishers
Will check when we get report,invoice and recommendations
15 september 2026
Svar från Chubb Fire & Security UK
Dear Ian,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer came within the allotted time…
Engineer came within the allotted time and was able to rectify the problem. This repair was done without any fuss.
15 september 2026
Svar från Chubb Fire & Security UK
Dear Gary,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Ray,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Jenne,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Awesome Customer Service
Very helpful customer service assistant, arranged everything for me and gave me a reference number for follow up. Engineer called and talked me through issue over the phone, problem sorted in less than 30 mins.
Excellent.
22 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Quick and easy to book appointment
Quick and easy to book appointment
21 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Katie,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The Chubb Fire and Security Team
Very professional
Very professional, polite, engaging and informative engineer.
Very respectful of the environment he was working in (lingerie)
I would definitely recommend Chubb Fire & Security UK based on my experience.
18 september 2026
Svar från Chubb Fire & Security UK
Dear Kay,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service from chubb
Excellent service from chubb, explained everything clearly and was very polite.
21 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The operator was very helpful
The operator was very helpful, friendly and knowledgeable which made things very easy
21 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Shane,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Staff member very polite and helpful.
21 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
It was easy and straightforward to book…
It was easy and straightforward to book my routine service appointment
21 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Margaret,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Very polite and organised an engineer…
Very polite and organised an engineer for our school.
21 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Mr Hawkins,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Good service engineer informed staff…
Good service engineer informed staff what was required.
19 september 2026
Svar från Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
outstanding service as always ,polite…
outstanding service as always ,polite knowledgeable
19 september 2026
Svar från Chubb Fire & Security UK
Dear Graham,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Efficient reliable service as usual.
12 september 2026
Svar från Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Easy to organise our annual yearly…
Easy to organise our annual yearly service when promoted to do so. Engineers appear thorough. No complaints.
18 september 2026
Omdöme utan inbjudan
Svar från Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Ripping loyal customers off
I pay annually for a service and upkeep of my alarm system. The system stopped communicating with the app which is used to set the system. An engineer attended and spent significantly less that an hour updating as they weren’t able to do this remotely. Their problem not mine.
They then tried to charge me over £450 for this. Absolutely shocking behaviour.
15 juli 2026
Svar från Chubb Fire & Security UK
Dear Paul,
We are very sorry to hear about the issues you faced at your recent visit with our engineer. We would appreciate the opportunity to address these concerns and rectify the situation.
Please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Sincerely,
The Chubb Fire and Security Team
Great service
Efficient, helpful engineers who updated our alarm system and explained everything we needed to know.
19 september 2026
Svar från Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar från Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.