You canceled one-sided the shipment of my order, and I remained 2 months without any feedback from your part, until I insistently wrote to receive some information.I had to look for your e-mail adres... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My first time shopping with CHE Studios and it was a great experience from start to finish. The product quality was excellent and the ordering and return process were smooth. What really impresse... Se mer
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I ordered a range of pieces from Ché including shirts, trousers, shorts and boxer briefs and was genuinely impressed across the board. My order arrived much faster than I expected. The fit is precise,... Se mer
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I don’t usually leave reviews, but CHÉ deserves one. The quality of the pieces is consistently excellent. Great fabrics, great fit and they feel luxurious. Delivery has always been quick. Everyt... Se mer
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Företagsinformation
Skrivet av företaget
Founded in 2019 in London, CHÉ Studios is an international menswear brand specialising in sustainable resortwear, swimwear and underwear. Drawing inspiration from icons of fashion and culture's history, CHÉ pieces combine timeless charm with modern innovation, using carefully selected fabrics. We're committed to making conscious choices, such as using Lenzing™ Tencel™ and Ecovero™ across our shirting, underwear and loungewear, and recycled plastics for all of our swimshorts.
Kontaktuppgifter
Storbritannien
- customerservice@chestudios.co.uk
- chestudios.co.uk
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Comfortable and high quality underwear
I bought some underwear for my husband from Selfridges and he has had said that they are the most comfortable that he's ever worn! Really soft and very well made. Will definitely be a repeat customer to this brand!

Svar från CHÉ Studios
Came across this brand on Insta
Came across this brand on Insta. Bought some pants first and then knitwear. Lovely product and great packaging for the underwear too. Will buy again.

Svar från CHÉ Studios
Exceptional quality and genuinely great service
I don’t usually leave reviews, but CHÉ deserves one.
The quality of the pieces is consistently excellent. Great fabrics, great fit and they feel luxurious. Delivery has always been quick.
Everything I’ve bought has lasted well and looks as good after multiple washes as it did the day it arrived. It’s become one of those brands I trust without thinking.
Highly recommend.

Svar från CHÉ Studios
Really nice clothing
Really nice clothing. Its a great brand. My previous experience with ordering directly from CHE was poor (ran out of stock) but this time it was on time, well priced and great quality.

Svar från CHÉ Studios

Svar från CHÉ Studios
Great quality and great customer…
Great quality and great customer service, a rare duo these days.

Svar från CHÉ Studios

Svar från CHÉ Studios

Svar från CHÉ Studios
Customer Support is not flexible
Customer Support is not flexible. No means to return or exchange the product, when you are from outside the UK. You have to pay for the shipping fee and thank the pope if you don't need to pay for the customs. Stay away from this brand. Paul Smith has better conditions.

Svar från CHÉ Studios
Amazing quality
Amazing quality. Recently bought some clothes from Ché. Great quality and really like the design. Originally bought swim shorts from this company but good to see they’ve expanded the range. Always have new colours and designs which are competitively priced.

Svar från CHÉ Studios
Great products and excellent customer…
Great products and excellent customer service. I bought the Ché boxer shorts and am now converted to this brand. The material is way better than the stretch cotton you get in other brands, and the price is much fairer as well. Great fit and really comfortable. Products arrived quickly and communication was very good. Will definitely buy from them again.

Svar från CHÉ Studios
Have returned items 23 days ago which…
Have returned items 23 days ago which they acknowledged but have not received my refund. Have sent 5 emails to them all have been ignored. Have had to open a dispute with my credit card.
Refunds Issues
I purchased a pair of shorts around the middle of August. Given the length of time that has passed, I believe the item I returned has already been delivered. At this stage, the standard course of action would simply be to issue my refund, as one would reasonably expect from any retailer.
Unfortunately, this has not been the case, and I was left with no choice but to open a dispute through PayPal. The entire process has been frustrating, and I sincerely hope that by escalating the matter, I can finally receive the refund I am owed. It is disappointing when customer service falls short of expectations, especially when all I am seeking is a fair and straightforward resolution.
Muy mala experiencia
Después de esperar casi 10 días. Me mandan un email diciendo que no tienen stock. Era la primera vez que compraba con ellos y no voy a comprar nada más. Habiendo tantas marcas como hay es mejor evitarlos.
Good clothes but awful delivery service
Ordered a pair of the swim shorts - I do like them but delivery has not been as fast as they claimed.
“Next Day Delivery” isn’t actually next day. And it’s looking like it will be over the Standard’s 2-3 days before I get the shorts..
I have bought clothes here before in Selfridges so I know the clothes are good, it’s just getting them delivered has been very poor - you expect stores to meet the ‘next day delivery’ when you pay £100+…

Svar från CHÉ Studios
Superior quality, distinctive design, perfect fit.
I ordered a range of pieces from Ché including shirts, trousers, shorts and boxer briefs and was genuinely impressed across the board. My order arrived much faster than I expected. The fit is precise, the materials feel luxurious, and the design is clean and confident without trying too hard. I’ve tried many brands in this space over the years and Ché stands out as the most well executed. Every piece feels like it was made with real intention. Effortless, elevated, and consistently excellent.

Svar från CHÉ Studios
Top class
Love Che. Have bought loads of their tops and swimming shorts. Top class product and packaging, great delivery service. Would 100% recommend

Svar från CHÉ Studios
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