You canceled one-sided the shipment of my order, and I remained 2 months without any feedback from your part, until I insistently wrote to receive some information.I had to look for your e-mail adres... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My first time shopping with CHE Studios and it was a great experience from start to finish. The product quality was excellent and the ordering and return process were smooth. What really impresse... Se mer
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I ordered a range of pieces from Ché including shirts, trousers, shorts and boxer briefs and was genuinely impressed across the board. My order arrived much faster than I expected. The fit is precise,... Se mer
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I don’t usually leave reviews, but CHÉ deserves one. The quality of the pieces is consistently excellent. Great fabrics, great fit and they feel luxurious. Delivery has always been quick. Everyt... Se mer
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Företagsinformation
Skrivet av företaget
Founded in 2019 in London, CHÉ Studios is an international menswear brand specialising in sustainable resortwear, swimwear and underwear. Drawing inspiration from icons of fashion and culture's history, CHÉ pieces combine timeless charm with modern innovation, using carefully selected fabrics. We're committed to making conscious choices, such as using Lenzing™ Tencel™ and Ecovero™ across our shirting, underwear and loungewear, and recycled plastics for all of our swimshorts.
Kontaktuppgifter
Storbritannien
- customerservice@chestudios.co.uk
- chestudios.co.uk
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Entire order was not delivered and…
Entire order was not delivered and email responses have been very slow
Awful service
Awful service. I still haven't received my order. I received a package meant for someone else instead! I have emailed twice to find out what has happened and not even received the courtesy of a response. Avoid.
The top I will only buy here not only…
The top I will only buy here not only the clothes are beautiful but of great qualities what to say bravo continue like this I recommend and would recommend to my entourage thank you
Amazing and super fast shipping 🌸
Came on time
Came on time, well packed, always great quality clothing, easy to do a return 10/10
The customer services was amazing
The customer services was amazing, will surely recommend this brand to friends and family. Top notch
You canceled one-sided the shipment of…
You canceled one-sided the shipment of my order, and I remained 2 months without any feedback from your part, until I insistently wrote to receive some information.I had to look for your e-mail adress in google. There is no support or contact option in your online shop at all, especially concerning anorder placed. Just one-sided information.
By the way, I still hane not received my order yet.
Really well made clothes
Really well made clothes at an affordable price.Keep up the good work !
Great experience
Great experience - unfortunately the garment didnt fit but they had a fantastic return process which was super easy to use and the quality of the products where amazing x
horrible-never reccomend
I write this with deep regret. I have done three photo shoots with Che from 2022 to date, one at Kirulapone and the other two at their current place. Unfortunately, I have faced serious issues with them.
Before this recent shoot, I had clearly informed them through WhatsApp, and I have message proof, that my two doggies would be coming with me. I had booked the session for one full hour and planned to arrive on time. This shoot was very important to me because it was for my convocation, and it was scheduled before the convocation. My appointment was at 11.00 a.m., not at a very early or very late hour.
However, when I arrived, the door was closed and no one was there to open it. I had to wait nearly 20 minutes with my two doggies inside the car. This meant that 20 minutes out of my one-hour booking was already wasted. I even had to keep the car AC running despite the fuel cost, because we were all sweating badly.
The photographer only arrived around 11.20 a.m. I was initially told the delay would be just 10 minutes, but it became 20 minutes. Then, by 11.30 a.m., another client arrived saying he also had an appointment at 11.30 a.m. Since there was only one cameraman available, it became obvious that my one-hour booking could not be properly accommodated.
The cameraman was in such a rush to finish the session that the entire experience became stressful. We were exhausted, and my puppies were exhausted too. As a result, the whole photo shoot felt wasted.
Despite clearly knowing that they were at fault, they did not make any extra effort with the editing either. The photos I received were only very lightly edited. I also requested the raw copies, especially because I had paid for the session, but up to now I have still not received them.
Sadly, based on my experience, I cannot recommend this place anymore.

Svar från CHÉ Studios
Above and beyond customer service
My first time shopping with CHE Studios and it was a great experience from start to finish. The product quality was excellent and the ordering and return process were smooth.
What really impressed me was their customer service. Due to a completely unrelated label mix-up, a parcel that wasn’t even theirs ended up with them. Will from their team went out of his way to help resolve the issue and ensure it reached the right place.
That level of help, especially when it wasn’t even their responsibility, says everything about the company. Thank you, Will.

Svar från CHÉ Studios
Fast exposition and quality product
Good advices to chose the size, quality product and fast receive

Svar från CHÉ Studios

Svar från CHÉ Studios
Exceptional customer service
Alison, in customer service, truly went out of her way to assist me.

Svar från CHÉ Studios
No customer service
I ordered some items over 15 days ago and the order is still not fulfilled. There has been no communication or update regarding the delay. Customer service has ignored all my emails and messages. Very disappointing experience. Not serious and definitely not recommended
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