checkmyguest.fr Omdömen 

792
•
TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This clean apartment was conveniently situated with good food shops and close to the metro. It even had a boulangerie across the road. There were blinds on all the windows and it took only 20 seconds... Se mer

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Betygsatt 4 av 5 stjärnor

Great location! Wonderful communication and very helpful with any questions we had. Very comfortable place to stay. Grocery market across the street and train station a block away. On the down side, t... Se mer

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Betygsatt 5 av 5 stjärnor

Emplacement idéal et hôtes très réactifs ! L’espace est fonctionnel et propre. Nous avons adoré le petit balcon attenant à la cuisine pour prendre le café du matin. L’emplacement est tout près d’une s... Se mer

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Betygsatt 1 av 5 stjärnor

Suite à une réservation, je reçois un mail me demandant de donner mon empreinte bancaire pour un soit disant dépôt. Ce n’était noter nul part lors de la réservation. J’ai essayé d’annuler la réservati... Se mer

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4,0

Bra

TrustScore 4 av 5

792 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(792)

284 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Pleasant and clean

Pleasant and clean, excellent stay.

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you for your lovely feedback! We're delighted to hear that you had an excellent stay and found the accommodation clean and comfortable. We appreciate your kind words and look forward to welcoming you back for another wonderful holiday!

~Camilla

Betygsatt 1 av 5 stjärnor

Flat had bed bugs and Checkmyguest simply ignored us

I stayed in the flat 17 rue de Javel, Paris 15 from the 25th Feb to the 1st March 2026. The flat was dirty, cold and under equipped. We called check my guest which manages the flat and they sent staff twice. Once to clean and the other time to sort out the heating. The staff came with their dirty boots and full helmet on , straight off their scooters. The day after the staff came I found a bed bug in my bed !!! A bed bug !! Whether it was there all along or came with the staff I don’t know but considering the poor state of the flat I think it was there before the staff. That night none of us could sleep. We had to take our luggage’s and laundry to the laundrette and check ourselves . I had red spots and my niece who was pregnant was very stressed. We left the flat, complained to Airbnb and check my guest but check my guest uses a very dirty technique that prevents you from putting a review on Airbnb, they cancell you reservation and eradicate all trace of you being in the flat. Check Reddit and you will find many people who had the same done to them. I asked for a refund but nothing has happened. They also managed to convince Trust Pilot not to publish my review back in March but I have email confirmation, bank statement , photos, WhatsApp chat everything so this will be emailed to Trust Pilot who I hope will do their job and leave my review so no one else has to deal with this terrible company and the flats they “manage” . Shameful - Honte a vous !!!! Amandemznt : 10/10/26 I responded to your question via the link sent by Trust Pilot and to protect my rights I confirm her that my reservation number was : HMYBCHW4DK. I also have screen shots of all the conversation I have with you and also with Airbnb. People should know that is you let Airbnb know that there are bed bugs in the flat you stay , you can NOT move to another Airbnb for weeks because of fear of contamination ! Your tactics to prevent people from leaving reviews should be reported. But this time I have spent time getting all the bank statement, conversations and so m you can not escape your responsability. Update : 12/10/26. Votre réponse est trompeuse et constitue une tentative regretable de faire porter au client une la responsabilité d’une situation dont il est la victime. Vous savez très bien que nous étions à Paris car un membre de notre famille était entre la vie et la mort.l état pitoyable de l appartement était inconvénient mais vus l’urgence et le contexte nous sommes passés outre. Nous avons prolongé d’une nuit car nous avons passé cette nuit et celle précédente d’ailleurs à l’hôpital - ce que nous pouvons prouver. L appartement nous était pratique pour laisser nos valises . Par contre la dernière nuit nous avons dormi à m appartement et découvert des punaises de lit. Vous avez les photos et vidéos que nous vous avons envoyées. Cette nuit fut catastrophique. Nous avons dû amener notre linge à la launderette en plein milieu de la nuit. Mon fils lui était déjà parti et il a dû jeter sa valise avec ses vêtements pour ne pas contaminer son appartement quant à moi j ai été piquée et je vous ai envoyé les photos . Dès que nous avons vu le problème nous l avons reporté à air bnb et vos services et d ailleurs la première réaction a été de nous dire que ce problème avait été signalé avant et que les punaises devaient être déjà là . Vous avez ensuite rétracté cette déclaration !!! J ai conservé l intégralité des échanges ainsi que les photos. Et j invite les lecteurs à regardé les revues Google pour les voir . Je réserve le droit de vous reporter aux services hygiène de la ville de Paris ainsi qu’auprès des autorités compétentes pour dénoncer vos pratiques qui consistent à empêcher les clients de publier leurs avis en annulant leur réservation même si celle si a été «  consommée « . Ceci est un délit car il est essentiel que les futurs voyageurs puissent être informés de problèmes sanitaires de la sorte. Je ne vous laisserai pas dénaturer la réalité et instrumentaliser ma situation familiale. Je vous offre l’opportunité de réparer mais je suis aussi tout à fait prête à prendre un recours legal

27 februari 2026
Omdöme utan inbjudan
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Svar från checkmyguest.fr

Hi,

Thank you for your review. We appreciate all guest feedback and investigated this matter carefully.

Based on our records, the reservation was extended beyond the original booking period and the concern regarding bed bugs was first reported on the day of check-out. As the issue was not raised earlier during the stay, we were not provided an opportunity to inspect or address it while the guest was occupying the property. Following our review, we did not find sufficient grounds to approve a full refund request. We remain committed to guest satisfaction and encourage guests to report any issues immediately so they can be addressed as quickly as possible.

~Kristine

Betygsatt 5 av 5 stjärnor

A Perfect Stay!

The hosts were lovely and very accommodating, always checking if we needed anything and were easily reachable for any support! The accommodation itself was stunning, had everything you needed with a very transportable location. We stayed here for my birthday trip and all was perfect!

4 september 2026
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Svar från checkmyguest.fr

Hi,

We are delighted to hear that you had a wonderful time with us and that the hosts were so attentive and helpful. Knowing that the accommodation met all your expectations and that the location was perfect for you makes us especially happy. Thank you for sharing your positive experience with us, and we look forward to welcoming you again soon for more unforgettable moments.

~Helen

Betygsatt 5 av 5 stjärnor

Very beautiful home

Its like a paradise

28 september 2026
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Svar från checkmyguest.fr

Hi,

We are delighted to hear that you experienced your stay as a paradise. Feedback like yours motivates us to continue providing the best service and the most beautiful accommodations. We hope to welcome you again soon so you can create more unforgettable memories.

~Ivy

Betygsatt 5 av 5 stjärnor

We had an amazing experience at this…

We had an amazing experience at this apartment. Everything was new and super useful. The location is perfect! I definitely recommend it! ⭐️⭐️⭐️⭐️⭐️

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed your stay at the apartment and that everything met your expectations. Your recommendation means a lot to us and motivates us to continue providing great experiences. We hope to welcome you again soon!

~Carl

Betygsatt 5 av 5 stjärnor

Excellent stay

Excellent stay! The place was very clean, well located and exactly as shown in the photos. Communication with the host was perfect from start to finish. I highly recommend it!

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you so much for your wonderful review! We're delighted to hear that you had an excellent stay and found the accommodation clean, conveniently located, and exactly as pictured. It's also lovely to know that the smooth communication with the host made your experience even better. We appreciate your kind words and recommendation, and look forward to welcoming you back for another fantastic stay!

~Laura

Betygsatt 5 av 5 stjärnor

Very clean and well equipped

Very clean and well equipped, stones throw away from tram and metro stops, can walk to the centre very easily.

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you for your lovely review! We're delighted to hear that you found the accommodation clean, well-equipped, and conveniently located near tram and metro stops. It's wonderful to know that the easy access to the city centre added to your experience. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay!

~Camilla

Betygsatt 5 av 5 stjärnor

Great stay

Great stay. Really nice apartment. Very clean with comfortable beds. Responsive hosts!

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you for your wonderful review! We're delighted to hear that you had a great stay and enjoyed the clean, comfortable apartment. It's also lovely to know that you appreciated the hosts' responsiveness. We appreciate your kind words and look forward to welcoming you back for another memorable stay!

~Lene

Betygsatt 5 av 5 stjärnor

Experience was great

Experience was great. The location was, as advertised, in a great part of the city, walking distance to the port, parking, restaurants and stores. Booking procedure was safe and straightforward and so was checkout. Communication was timely, very responsive. The place was very clean, well kept, spacious for a family of four. The kids loved it. We loved it and would highly recommend it.

6 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you so much for your wonderful feedback! We’re delighted that you enjoyed the location, smooth booking and checkout process, responsive communication and the clean, spacious accommodation. It’s especially lovely to hear that the whole family had a great stay. We appreciate your recommendation and hope to welcome you back again soon!

~Laura

Betygsatt 5 av 5 stjärnor

Check my guest made it so easy to get…

Check my guest made it so easy to get into our apartment and was so easy to contact.

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you for your kind feedback! We’re glad to hear that the check-in process was easy and that our team was simple to reach whenever you needed assistance. We hope to welcome you again soon!

~Laura

Betygsatt 5 av 5 stjärnor

Everything was perfect with my stay and…

Everything was perfect with my stay and all the great attention given by all the contacts at checkmyguest. I felt very well taken care of from the initial booking through to my check out. Highly recommend!

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you so much for your wonderful feedback! We’re delighted to hear that you felt well taken care of from booking through to check-out and that our team made your stay so smooth. We appreciate your recommendation and hope to welcome you back again soon!

~Laura

Betygsatt 5 av 5 stjärnor

Everything good 👍🏻

Everything good 👍🏻

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you for your feedback! We’re happy to hear that everything went well during your stay. We hope to welcome you back again soon!

~Laura

Betygsatt 4 av 5 stjärnor
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Svar från checkmyguest.fr

Bonjour,

Merci pour votre aimable commentaire ! Nous sommes ravis d'apprendre que vous avez apprécié l'attention de votre hôte et que vous avez vécu une expérience aussi positive. Nous espérons vous accueillir à nouveau bientôt.

~Emma

Betygsatt 5 av 5 stjärnor

Die Unterkunft ist sehr gut

Die Unterkunft ist sehr gut, wie auf den Bildern. Man ist in einem Innenhof und fühlt sich so sicher und es ist ruhig.

Die Lage ist sehr zentral. Die Wohnung ist außerdem gut ausgestattet, es fehlt an nichts.

Zudem hat man einen persönlichen Ansprechpartner an den man sich wenden kann.

Ich würde die Unterkunft wieder buchen.

28 september 2026
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Svar från checkmyguest.fr

Hallo,

vielen Dank für Ihre wunderbare Rückmeldung! Es freut uns sehr zu hören, dass die Unterkunft Ihren Erwartungen entsprochen hat, Sie sich sicher und wohl gefühlt haben und die zentrale Lage für Sie praktisch war. Schön ist auch zu wissen, dass Sie das Apartment gut ausgestattet fanden und den persönlichen Ansprechpartner vor Ort geschätzt haben. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.

~Emma

Betygsatt 5 av 5 stjärnor

Great location for first time visitors

This apartment was a wonderful location for first time visitors to Paris - we could walk to many of the places we wished to see and had easy access to the subway for everything else. The apartment was clean, spacious and exactly as it appeared in the pictures, and the communication from the host was excellent. On the downside, the elevator would not open on the correct floor so you had to travel to the floor above and walk down. We would recommend this apartment to others.

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you for your wonderful and detailed feedback! We’re delighted to hear that the apartment’s location made exploring Paris easy and that you found it clean, spacious and just as pictured. It’s also great to know that the communication throughout your stay was excellent.

We’re sorry for the inconvenience caused by the elevator and appreciate you bringing this to our attention. Thank you for your recommendation and we hope to welcome you back on your next visit to Paris!

~Camilla

Betygsatt 5 av 5 stjärnor

My experience was good

My experience was good. They were very helpful

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you for your kind feedback! We’re glad to hear that you had a good experience and found the team helpful. We appreciate your review and hope to welcome you again soon.

~Lene

Betygsatt 5 av 5 stjärnor

PERFECT PLACE

PERFECT PLACE, LOCATION AND SERVICE

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you so much for your wonderful feedback! We’re delighted to hear that you loved the location, the place, and the service. We appreciate your kind words and hope to welcome you back again soon!

~Lene

Betygsatt 5 av 5 stjärnor

Excellent apartment with an excellent…

Excellent apartment with an excellent location. The hosts were extremely helpful and easy to communicate with. Very clean and spacious apartment.

28 september 2026
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Svar från checkmyguest.fr

Hi,

Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed the apartment and its location so much and that the hosts were helpful and easy to communicate with. Cleanliness and spaciousness are very important to us, and it is great to know you felt comfortable. We hope to welcome you again soon!

~Eva

Betygsatt 5 av 5 stjärnor

All was good ,location studio and clean!

All was good

26 augusti 2026
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Svar från checkmyguest.fr

Hi,
We are very pleased to hear that everything met your expectations. We hope you had a wonderful time and look forward to welcoming you again soon. Thank you for taking the time to share your experience!

~Eva

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