After trying to rebook an appointment online I then contacted the helpline and spoke to a lady named Tayyibah. She offered me a choice of two appointments and said I would receive emails to confirm th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Mike was really friendly and helpful when he called from CHEC and couldn't fault the service he gave. When I needed to call them another time it was quite hard to get through, then after waiting their... Se mer
Företaget har svarat
My experience was superb. I spoke to Nicola on all occasions. Nicola was so professional, she followed up all our conversations with a return call and not once let me down. I can’t thank her enough sh... Se mer
Företaget har svarat
Thank you Angela, ( angel!) for securing follow up appointments for tests and appointment with optometrist for me. You listened to what I had to say, looked up notes in my most recent appointment... Se mer
Företagsinformation
Skrivet av företaget
CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.
Kontaktuppgifter
1-6 Star Building, Broughton Business Park, Olivers Place, Fulwood, Preston, PR2 9WT, PR2 9WT, Preston, Storbritannien
- 03442644160
- customerservices@chec.uk
- chec.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 53 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A professional and friendly agent took…
A professional and friendly agent took my call and dealt with my enquiry. She was very helpful and explained everything clearly
Sally was very helpful and kind
Sally was very helpful and kind, she answered and explained all of my queries to put me at ease.
Claudia was very helpful
Claudia was very helpful, friendly and made me feel very comfortable discussing my queries. She was brilliant and efficient, a great customer experience.
Successful Cataract Op at CHEC Blackpool
The whole team at CHEC Blackpool were on point from the two ladies on reception, the pre-treatment nurse, the operating theatre nurses, the anaesthetist the eye surgeon, and the post-op nurse. The whole team did a great job and were thorough and pleasant to deal with. It was my first cataract op, so I was a little nervous beforehand but it all went very well and I felt fine during the operation. A+++
Good personnel
Emily organised my blood results and appointment. Took all the stress out of it.
Very friendly staff and an easy booking process
The member of staff (Emily) was very friendly and helpful, making booking the appointments very easy, as she explained everything as we went along.
The staff are very kind and helpful.
The staff are very kind and helpful.
Rebecca went the extra mile when helping me book a future appointment. I can't thank her enough.
Amazing staff
Not had my procedure yet but wanted to say Amanda was brilliant with me over the phone, she was reassuring and kind.
Thanks Amanda you are a credit
The company did well because they…
The company did well because they followed up on an appointment via the NHS which I hadn’t followed up on. Sage was extremely helpful, polite and friendly. This gives a very good first impression of the company.
Jade was very helpful
Jade was very helpful, and dealt with all aspects of my query quickly and efficiently.
Excellent pleased with them
I had a very positive experience…
I had a very positive experience speaking with Claudia regarding my endoscopy appointment. She was extremely supportive, kind and cooperative throughout our conversation. She listened carefully to my concerns, explained everything clearly and made me feel reassured and comfortable.
It was really refreshing to speak with someone who was so patient, professional and genuinely helpful. Claudia was excellent in the way she handled my questions and made the whole process much easier for me.
Thank you, Claudia, for your kindness and support. I really appreciate the help and excellent service I received today. It was a very positive experience.
Excellent Customer Contact
I was called by Mike who talked me through the details of the forthcoming phone consultation and the gastroscopy appointment. He was professional and thorough with a friendly, reassuring tone.
Very pleasant phone call from Saudah…
Very pleasant phone call from Saudah Atcha. A speedy appointment also.
My appointment was cancelled at the…
My appointment was cancelled at the last minute, having already waited 3 months for this appointment I was naturally concerned.
Dianne Johnston was amazing in trying to find me an appointment ASAP. She was so pleasant and patient and phoned again as had found an appnt within 2 weeks.
Thank you Dianne for your care.
Kev’s Dermo Appointment
Charlotte who I spoke was brilliant with handling my call being very clear on my options as to where I had go to and the earliest available appointment . She was very friendly and even had the same birthday as me.
Every thing was explained
Every thing was explained, nice and easy, so I understood everything
Lady who took my call was very. Good experience with CHEC
Lady who took my call was very friendly, patient and helpful. She rearranged my appointments as I was on holiday when my original appointments were due.
Friendly and helpful people when booking my appointment
Claudia the lady I spoke to on the telephone was so helpful and friendly when booking my appointment. Many thanks Claudia!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








