CHEC Omdömen 

Charlotte who I spoke was brilliant with handling my call being very clear on my options as to where I had go to and the earliest available appointment . She was very friendly and even had the same birthday as me.

Every thing was explained, nice and easy, so I understood everything

Lady who took my call was very friendly, patient and helpful. She rearranged my appointments as I was on holiday when my original appointments were due.

Claudia the lady I spoke to on the telephone was so helpful and friendly when booking my appointment. Many thanks Claudia!

Claudia was very helpful, professional but also friendly!

My original appointment witch was an urgent one over 2 months away was rebooked to an earlier one thanks to the staff at CHEC. The lady who phoned me was very polite understanding and most of all caring in what we discussed. It was nice to actually speak to a human instead of a machine. 5 stars all the way

Called to check my email had been received. I had sent to the wrong team but the kind member of staff asked me to resend, waited and confirmed receipt whilst on the phone. Really helpful from Nicola.

Staff here go above and beyond for there patients, after a huge mess up made by my gp surgery a lovely lady called Emily worked very hard to get it all sorted out for me making sure I didn’t miss out on the healthcare I needed , I’m so grateful for staff like this which unfortunately these days is rare so thank you Chec Worthing especially Emily !!

A very efficient and helpful booking coordinator sorted my appointments out.

I had a prompt reply. My query was sorted immediately and very efficiently by the operator Amanda Whittle whonshowed great professionalism and politeness.

Was very helpful and to book a appointment and nice to talk to the person

Had a problem opening a portal letter spoke to jade who was really helpful and sorted it out for me straight away thanks sgain

As I have had a few enquirers I have to say I spoke to Tom yesterday and other staff and they have been so helpful and kind

Good fast response to my enquiry.

Had a question about logins that Jade was able to answer for me quickly and clearly. Many thanks!

I had a very good experience this morning with
Hannah Waite who was extremely helpful, polite and efficient. She made absolutely sure that my appointment details with CEC were clear which made me feel settled about my forthcoming procedure.
Thank you Hannah for the time you took to make sure everything was in place.

helpful operator soon sorted me out with humour

Delighted I made the call as my surgery has now been brought forward - something I was unable to do on the portal. The agent was particularly helpful and very professional, including the subsequent letter.

Angela Turner is an excellent support advocate.

HAC