CHEC Omdömen 

Process to book an appointment was quick and easy. Spoke with Nicola who booked my appointment, she was helpful and friendly and sent through appointment information as stated. A positive experience.

Dr Ranjit Soar was very unprofessional.

Nichols Crawford was very efficient and helpful explaining my procedure and organising my appointment

I recently had cataract lens replacement surgery with CHEC after being told that the waiting time at my local hospital was 9–12 months, with no guarantee of when I would be treated.

CHEC was recommended to me, and I’m so glad I took that advice. I had both eyes treated at two different clinics, Accrington and Trafford Park, and the experience at both locations was excellent. The staff were friendly, professional and very helpful. They talked me through the procedure, put me at ease and made sure I was comfortable throughout.

I’m really grateful for the care I received and would happily recommend CHEC to others. I think organisations like CHEC play a vital role in supporting our NHS and helping to provide patients with quicker access to quality healthcare when hospital waiting lists are so long.

Although I had to wait a few minutes I was offered the opportunity to see if my enquiry could be resolved via Whatsapp while I waited. Unfortunately in this case I needed to speak to someone and was greeted by Dianne Johnston. Dianne was very polite and I did not feel rushed as my details were taken and options presented to me. I was able to decide within the call and I was then booked in immediately. It was the most painless experience made better by the lovely person on the other end. I just hope my minor surgery is just as painless!
I have now received my email confirmation within a few minutes of putting down the phone. A great service.

Very professional, polite, pleasant and helpful communications either in-person or telephone etc..
I have always recieved great service from the all the staff and in particular Tayyibah today and have never felt unimportant in any way. When requested, I have always had a satisfactory solution to my inquiries.

Had cataract removed at Chec Ilford. Was very warmly greeted when first arrived. All staff are very professional and polite. Unfortunately Doctor was delayed by 2 hours due to train delays, but we were immediately informed of the delay and staff apologised. We all were offered tea or coffee and biscuits. The staff were constantly keeping us informed and apologising and told us if there's anything we needed to just ask. All staff were amazing but especially Aisha and Joanita who made all the teas and coffees and were constantly updating us and keeping us amused. Highly recommend and should be congratulated on their impeccable service. A credit to the NHS.

I was on hold for quite a while but then had the option to get a call back which I accepted.
Tayyibah was lovely. Very polite and helpful.
She understood what I asked and sorted it immediately.

I was extremely grateful Sage King personally rang me to arrange a follow up appointment . Great ,helpful and friendly customer service thanks

Very helpful and professional.
Understood the urgency of my enquiry

Diane was brilliant with finding a solution to help with my 83 year old mum who has severe dementia. She was sensitive and flexible and I am very grateful for her help and professional approach. Thanks so much!!

As soon as my call was answered, it was met with a friendly and helpful voice. My request was dealt with professionally and quickly. So I would just like to say thank you.

Dreading yet another long, repetitive recording call wait, the time estimate was actually realistic. Sue Lakeland was incredibly helpful, first by addressing my initial concern and then arranging an appointment and follow up which avoided my having to wait or make a return visit. All this in an efficient and friendly manner which has immeasurably improved my impression from previous experiences.

I've attended Westbourne Clinic on a number of occasions.At my recent appointment I received excellent care from Doctor Yasir,as I did from Dot and Katie,and have on previous visits.Extremely welcoming/helpful.
Thank you very much.

Very very good comunication and very kind

I had a previous call to check on some appointments for my elderly mother for what ever reason the First Lady hung up on me. Second call up stepped Tayyibah who I must say was exceptionally professional and went above and beyond to help me, many thanks

Speaking to a human being make my experience very helpful.

The young lady i interacted with was very pleasant helpful and courteous, a pleasure to deal with, she quickly booked my appointment at a time and with the specialist appropriate for me.well done!

Had a photography appointment at CHEC dermatology. Quick to get appointment through the app . everything explained during the appointment . I was in and out within 10 minutes . Absolutely amazed that this was done under the NHS . Looking at the previous reviews I was expecting a bad service but it was the opposite. Everyone was nice and professional. Can’t ask for more .thank you Chec .

I have had to callCHEC several times because my initial prescription for a dermatology skin treatment for Bowmans disease kept being prescribed one box of 12 sachets at a time when I required 30 sachets to complete the course prescribed by the consultant . Every one I spoke to was friendly and helpful and helped sort this issue out on each occasion Grat customer service