Leider war der Bezug des Chenille-Hundebettes (Modell Nuba, Gr. M) bereits zwei Wochen nach dem Kauf kaputt â verursacht durch das rassetypische und instinktive Scharren (Nestbauverhalten) meines Hu... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Commande #17086 passée le 4 septembre, toujours pas expédiée une semaine plus tard. Le site annonçait une livraison sous 3 à 5 jours ouvrés. à ce jour, aucune expédition, aucun numéro de suivi,... Se mer
Estamos encantados y enamorados de cada compra realizada en Cafide para nuestra consentida cocker Spaniel!!! Cada producto que hemos comprado uno es mĂĄs hermoso que otro!!!! Le da un toque Ășnico a nue... Se mer
I recently purchased two Snozy beds from Cafide Pets, and I couldn't be happier! The quality is outstanding; it's both durable and soft, providing ultimate comfort for my pups. The design is styli... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The brand for activist dogs đđ .With us, you will join a community of pet lovers looking for accessories that emphasise sustainability, quality, and design. Cosmetic, walking, and home accessories for dogs, such as collars, harnesses, and vegan hygiene products for dogs designed in Barcelona and proudly made in Europe
Kontaktuppgifter
Calle Girona 38, 3-1 Bis, 08010, Barcelona, Spanien
- help@cafidepets.com
- cafidepets.com
3,0
Medel
376 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 59 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Excellent product
Excellent product! Love the use of recycling inner. Have recommended to friends in London. Gracias.
27 april 2025
Svar frÄn CAFIDE
Hi Richard !
Thank you so much for your kind words! We're always happy to hear that our customers are satisfied.
Hope to see you again soon at Cafide!
Cafide Team
Great experience
Iâm so happy with my purchase from Cafide! I bought a bed for my puppy, and the delivery was super fast. The product quality is excellent, and my puppy loves it. Iâll definitely be buying more. Thank you for such a great experience!
30 april 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Hi Sara !
Thank you for your lovely review! Weâre thrilled to hear that both our service and products met your expectations.
Feel free to reach out anytime!
Cafide Team
Love đ©”
Otis has received endless compliments on his beautiful harness and matching lead. His green teddy bed fits in my bedroom and the matches the aesthetic perfectly. Love đ€
30 april 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Hi Cara & Otis !
Thank you for your kind feedback! Weâre so glad both you and your furry friend are happy.
Looking forward to your next visit with Cafide đŸ
Cafide Team
Envoi rapide. Excellent produit
Commande effectuée en ligne sur le site officiel de la marque en date du 22 mars 2025. Commande livrée en date du 26 mars 2025 (destination Belgique). Livraison trÚs rapide. Article conforme aux photos et à la description (panier pour chien gris anthracite). Je suis ravie de mon achat. Le produit est trÚs qualitatif. J'avais peur d'acheter vu les commentaires mais j'ai eu une trÚs bonne expérience d'achat.
25 april 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Un grand merci pour votre retour si positif !
Nous sommes ravis que vous soyez satisfaite de votre expĂ©rience dâachat, tant au niveau de la qualitĂ© du produit que de la rapiditĂ© de la livraison.
Votre confiance compte Ă©normĂ©ment pour nous, et nous sommes heureux dâavoir pu la mĂ©riter.
Au plaisir de vous retrouver bientĂŽt sur notre site,
LâĂ©quipe Cafide
This beds are absolutely amazing
This beds are absolutely amazing! We purchased 2 corduroy XL to our Great Danes and they love so much! Quality and service amazing, customer service and fast shipping! Itâs incredible! Thank you guys for this amzing work!
22 april 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Thank you so much for your kind words! We're always happy to hear that our customers are satisfied.
Hope to see you again soon at Cafide!
Good products but they arrivedâŠ
Good products but they arrived extremely dusty and dirty as if out of a not well maintained warehouse. It makes the products seem less special and less exciting to receive them when they are all dusty/dirty.
31 mars 2025
Svar frÄn CAFIDE
Hi Marie-Amelie,
Thank you for your feedback. We're truly sorry to hear that your order arrived in less than perfect condition. This is not the experience we want to create, and we sincerely apologize.
We take great pride in the quality and presentation of our products, and your comment has been shared with our warehouse team so we can ensure this doesnât happen again.
Thank you for bringing this to our attention, and we hope to have the opportunity to offer you a better experience in the future.
Best regards,
The Cafide Team
Habe Cuadra in M mit zwei HĂŒllenâŠ
Habe Cuadra in M mit zwei HĂŒllen bestellt. Alles kam pĂŒnktlich an und mein Hund liebt sein neues Bett đ«¶đ»
14 januari 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Hallo Larissa,
Vielen Dank fĂŒr Ihre Bewertung! Ihre Zufriedenheit ist unsere gröĂte Motivation.
Cafide Team
Great quality
I dont regret buying a cafide dog bed.
The quality is great ! Price is ok.
The pics on ig really helped me to pick the right size for my dog.
Also order arrived on time.
I really recommand.
11 april 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Hi CĂ©lia,
Thank you for your kind feedback! Weâre so glad both you and your furry friend are happy.
Looking forward to your next visit with Cafide đŸ
Bon SAV
AprÚs un soucis de commande, le service client a été trÚs réactif. Les produits sont magnifique nous sommes ravis !
10 april 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Bonjour Cloé,
Merci infiniment pour votre commentaire ! Nous sommes ravis que notre service et nos produits aient été à la hauteur de vos attentes.
NâhĂ©sitez pas Ă revenir vers nous si besoin !
Cafide Team
Exceptional customer service
Exceptional customer service - I received great help from their community manager. My dog loves her new bed, the quality and design is amazing. Thank you !
28 mars 2025
Svar frÄn CAFIDE
Hi Marine,
Thank you for your lovely review! Weâre thrilled to hear that both our service and products met your expectations.
Feel free to reach out anytime!
Stunning
The blanket is incredibly soft and the bed is top quality. Plus, itâs such an aesthetic addition to my living room. And to top it all off: the ordering process was absolutely flawless!
6 april 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Hi Niel,
Thank you so much for your kind words! We're always happy to hear that our customers are satisfied.
Hope to see you again soon at Cafide!
Our puppy instantly clicked with hisâŠ
Our puppy instantly clicked with his new pillow. He loves taking naps and playing on it too.
The pillowâs design blends very well with our place too.
21 mars 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Hi Nat,
Thank you so much for sharing your feedback! Weâre delighted to hear that your puppy loves the new pillow and that it fits nicely into your space.
Our goal is to create products that both pets and their owners enjoy, so itâs wonderful to know weâve hit the mark.
Thanks for your support!
Best regards,
The Cafide Team
3 months and no parcel has arrived !!
Order placed 3 months ago but we are still waiting !!! This is absolutely shocking you guys should be ashamed !!
PS order 4646 if youâd like to look it up!
30 december 2024
Omdöme utan inbjudan
Svar frÄn CAFIDE
Hello Sarah,
Thank you for bringing your concerns to our attention. We sincerely apologize for the delay with your order. This certainly doesn't reflect the experience we strive to provide our customers.
We have received your message and are actively investigating your case to resolve this matter as quickly as possible.
A member of our team will be contacting you directly with updates on your order status.
We appreciate your patience while we work to address this situation.
Cafide Team
Svar frÄn CAFIDE
Hi !
Thank you for your positive feedback! We're happy to hear that everything went well with your experience. We value your support and appreciate you taking the time to share your satisfaction with us.
Please don't hesitate to reach out if you need anything in the future!
Cafide Team
I just bought a dog bed for my twoâŠ
I just bought a dog bed for my two dogs. The shipping was fast and the customer service on Instagram has been great. Very happy with the product I purchased (Mustard Fleece Dog Bed, Snozy).
19 mars 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Hello Simen,
We're thrilled to hear about your positive experience with the Mustard Fleece Dog Bed from Snozy!
It's wonderful that both the shipping speed and our Instagram customer service team met your expectations.
Thank you for choosing us for your furry companions' comfort, and we hope they're enjoying their new bed!
Cafide Team
Everythingâs perfect
Everythingâs perfect, really like it! Great quality and very comfortable. Arrived in a few days, as described.
14 mars 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Hi Justin,
Thank you for your wonderful feedback! We're delighted to hear you're enjoying both the quality and comfort of your purchase.
Fast delivery is something we prioritize, so it's great to know we met your expectations there too. We appreciate you taking the time to share your experience!
Cafide Team
Purchase elsewhere
3 weeks from purchase, no product received, and customer service is non-existent, beyond automated replies. Purchase elsewhere!
25 februari 2025
Svar frÄn CAFIDE
Hello Pierre,
Thank you for sharing your concerns about your delayed order. We sincerely apologize for this situation, which doesn't represent the level of service we aim to provide to all our customers.
We have received your messages and our team is currently investigating your case as a priority. We're working diligently to resolve this matter as quickly as possible.
We truly appreciate your patience during this process and will update you promptly once we have more information.
Cafide Team
GREAT dogbed â€ïž
Beautiful fabric, good fit, my dog loves it and its made with care for the planet đâ€ïž - Whats not to like? đ
13 mars 2025
Omdöme utan inbjudan
Svar frÄn CAFIDE
Hi Stephanie,
Thank you for your lovely feedback! We're so pleased your dog is enjoying their new bed.
We take great pride in selecting beautiful, comfortable fabrics while maintaining our commitment to environmental responsibility. It means a lot to hear that both you and your furry friend appreciate these efforts!
Thank you for supporting our planet-conscious approach.
Cafide Team
MUY SATISFECHA
La calidad de la cama que comprĂ© es perfecta ademĂĄs de preciosa. Buena relaciĂłn calidad precio. El servicio fue muy rĂĄpido y en dos dĂas la tenia en casa.
3 mars 2025
Svar frÄn CAFIDE
Hola Mireia,
¥Muchas gracias por su maravillosa reseña! Nos alegra enormemente saber que estå satisfecho/a tanto con la calidad como con la estética de la cama.
Nos esforzamos por ofrecer productos con una excelente relaciĂłn calidad-precio y un servicio de entrega rĂĄpido.
ÂĄApreciamos mucho que haya tomado el tiempo para compartir su experiencia positiva con nosotros!
Cafide Team
Coussin parfait et trĂšs moelleux monâŠ
Coussin parfait et trĂšs moelleux mon chien lâadore
3 mars 2025
Svar frÄn CAFIDE
Bonjour Laure,
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que votre chien adore son nouveau coussin moelleux.
C'est exactement ce que nous souhaitons - créer des produits confortables que nos amis à quatre pattes adorent.
Nous apprécions sincÚrement votre soutien et votre confiance !
Cafide Team
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
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