Two months later. No intention of fixing the very simple technicals problems. I think maybe two people work there to sell tags and answer emails pretending they 'are working on it'. How hard is it... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service does not exist. I adopted a pet Dec 2025 and as part of the adoption process, I could enroll with ByteTag. I signed up for a life time membership, created an account and thought I was... Se mer
I have tried dozens of pet tags and bytetag is by far the best. Waterproof, chew resistant, GPS location when scanned, and a lifetime warranty. With an easily updatable profile, it offers so much peac... Se mer
Our girl was diagnosed with Addison’s disease a year ago. So we were looking for something to put all of her necessary medical information on. Came across ByteTags and absolutely love them! Super easy... Se mer
Företagsinformation
Om ByteTag
Skrivet av företaget
ByteTag is pioneering the next generation of pet identification, and they're the #1 best selling QR code pet tag. Since launching in September of 2021, they are now protecting over 250,000 pets across the world!
So, what makes ByteTag such an obvious choice for pet parents? Well, with ByteTag, you can
When compared to traditional engraved tags, it's not hard to see why pet parents are obsessed with their ByteTags!
On top of all the amazing features ByteTag offers, they are also committed to customer satisfaction. Each ByteTag is covered under a lifetime warranty, so if your ByteTag breaks, you can get a free replacement -- no questions asked!
So, what makes ByteTag such an obvious choice for pet parents? Well, with ByteTag, you can
- Display unlimited contact information (phone numbers and addresses)
- Receive a text message, email, and push notification when your ByteTag is scanned
- Receive your pet's current GPS coordinates at the push of a button
- Display your pet's behavior, health, and vet information.
- Toggle privacy mode to hide all of your personal information when your pet is not lost
When compared to traditional engraved tags, it's not hard to see why pet parents are obsessed with their ByteTags!
On top of all the amazing features ByteTag offers, they are also committed to customer satisfaction. Each ByteTag is covered under a lifetime warranty, so if your ByteTag breaks, you can get a free replacement -- no questions asked!
Kontaktuppgifter
USA
- bytetag.co
2,3
Dålig
130 omdömen
Ingen aktuell inbjudningshistorik
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Broken tag after two weeks
The tags are way too brittle and prone to breaking. Ours lasted less than two weeks. I will update this *IF* I hear back from the company and get a refund. I don't have high hopes for it. This seems to be an example of all the money going into marketing and none into research and development. They aren't even worth the $10 they are now asking for them. The original price was a joke.
22 januari 2023
Omdöme utan inbjudan
They Break They Break They Break
They Break They Break They Break. Finally going to give up on a decent tag that SHOULD have a stainless ring around the very BREAKABLE plastic tab that holds the ring that attaches to the collar. Lost the last one out of eight ordered at various times due to this breakage.
30 januari 2023
Omdöme utan inbjudan
No Tag/No Customer Service
I ordered a tag for my puppy on 12/27/22, received a tracking number on 12/29 but since then, the package has not moved. Emailed the company, nothing. Filed a dispute with PayPal and I am waiting for the refund. Don’t bother, there are other reputable companies around with great customer service.
27 december 2022
Omdöme utan inbjudan
Almost 2 Months and No Show
Made an order 1st of December 2022, it's now 29th of January 2023 and have not received my order. I have sent emails to the company in regards to the order and no response. Seems like a few other people have experienced this issue as well. Disappointing, hopefully the company resolves these issues as the product seems like a great idea and those who receive it have great reviews
28 januari 2023
Omdöme utan inbjudan
Recommended to friends
Purchased 4 just before Xmas. Absolutely perfect and the ability to update the profile is amazing. With large dogs that some people may find intimidating the fact it says they are friendly is brilliant
10 januari 2023
Omdöme utan inbjudan
Love our bytetags !!
Love being a part of the bytetag family !! These tags are so awesome and convenient! Having peace of mind if your pets ever get out or lost ! Very inexpensive compared to other tags ! We are happy customers and reccomend them FORSURE !
26 november 2022
Omdöme utan inbjudan
Best tag I've found
I have tried dozens of pet tags and bytetag is by far the best. Waterproof, chew resistant, GPS location when scanned, and a lifetime warranty. With an easily updatable profile, it offers so much peace of mind knowing if my dog gets lost, my contact info and secondary contact info is always up to date. When we go on vacation, I can update the address to our hotel room. Get yours today and use this 15% off discount code: Paws4Life
20 januari 2023
Omdöme utan inbjudan
Ordered two tags one for my dog and one…
Ordered two tags one for my dog and one for my daughters, they don’t leave home much but just knowing that if something happens to either of them a quick scan of the tag and all their information is these is worth the Peace of mind
21 januari 2023
Omdöme utan inbjudan
We love our bytetag
We love our bytetag I have one for every collar hooked up to my dogs info! They work really well, and I love the different styles!
20 augusti 2022
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Love our ByteTags!
Our girl was diagnosed with Addison’s disease a year ago. So we were looking for something to put all of her necessary medical information on. Came across ByteTags and absolutely love them! Super easy to set up a profile and now if god forbid anything ever happens to her she has all of her personal and medical information right around her neck. They give us such peace of mind. We bought several more in different colors and materials to match her other collars. Highly recommend!!
1 mars 2022
Omdöme utan inbjudan
Fantastic
The only negative thing I have to say is, I'm made I didn't think of this first! Ordering was easy. My tags came in a timely fashion. Setting them up was a breeze. And I legit have less anxiety about my dog getting loose.
14 december 2022
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My dogs are escape artists
My dogs are escape artists. Have a husky and a Pomsky so not surprising. But having the tags make me feel a lot more comfortable even though they are microchipped it gives me another form of comfort!!!
13 januari 2023
Omdöme utan inbjudan
Excellent product
Excellent product! I have not taken it off of my four dogs since I got them! My dogs get out frequently and this has already saved me with someone finding my pup! I highly recommend!
1 januari 2023
Omdöme utan inbjudan
I received my bytetags and love them
I received my bytetags and love them! They are light weight, durable, and unlike the metal tags - alert me if my dog is lost while giving the person who finds my baby everything they need to help them get home- including vet if they are hurt!
28 december 2022
Omdöme utan inbjudan
Peace of mind
It gives me peace of mind to know this will help locate them if they get lost. They won't have to go to a vet to get scanned. I did change out the key ring, but otherwise all 3 have stayed in tact and are cute. I'm pleased.
5 augusti 2022
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I initially got a Byte Tag out of…
I initially got a Byte Tag out of curiosity for my new pup. She recently got out and was returned to me within the hour. The Good Samaritan that found her scanned her tag and I instantly got her location since then, all of my dogs wear a Byte Tag! They are super beneficial. I still support microchipping but that usually requires someone to take your dog to a vet/shelter to be scanned. Byte Tag is instant! As soon as the tag is scanned, you get notified. I highly recommend these tags for all of your fur babies! They are durable and come in a variety of fun designs. For cats too!
27 december 2022
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Love this idea!!!!
You literally write a social media profile for your pet! The QR code is such an amazing idea and all the details you can put in is insane!!
29 december 2022
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Affordable peace of mind
We use these on each of our 4 dogs, we love the peace of mind knowing if one of our dogs were to run away they could be easily returned to us. The profile is extremely easy to set up and adding multiple animals to your account is fast! The second the QR code is scanned we get a notification! We recommend them to all our pet friends!
10 januari 2023
Omdöme utan inbjudan
Absolutely a rubbish company
Absolutely a rubbish company. DO NOT BUY FROM THEM!! THEY ARE SCAMMERS.
I bought 4 tags, on 4th Dec as Christmas presents, a month and a half later, a no show. Won't answer emails. I'm furious.
4 december 2022
Omdöme utan inbjudan
Svar från ByteTag
Hi there!
We're incredibly sorry that your ByteTags never arrived.
During the holiday season, the post office loses quite a few packages. That being said, we refund and reship packages that are lost and reach the 30 day period since the customer made their purchase. It is likely that we have already issued your refund or reshipped your package, but if not, please reply to us here with your order number, and we can take care of it :)
As for the comment about how we didn't respond to your email, by this point in time I'm assuming that we have responded to your email, but please allow me to explain why your response time may have been slow:
2022 was ByteTags first full year being in business. For the majority of 2022, we had the right amount of staff to handle our current volume. However, when the holiday season came around, our demand sky rocketed. Due to this increase in demand, the number of emails we received increased drastically as well. This means that we were -- unfortunately -- understaffed on the customer support side.
We worked as fast as we possibly could to hire additional staff for customer service, but these things take time. Fortunately, we have made great strides on the customer service side of things, so our response time is significantly better :)
Now, all that being said, this is no excuse for the poor experience that you had with our company. At the end of the day, if a customer has a bad experience, that's on us 100%. It's inevitable that some packages get lost by the post office, but we should have planned accordingly and had the appropriate amount of customer service staff to fix those issues as they arose (within a timely manner). I genuinely appreciate your honest feedback about ByteTag, and I hope that we have resolved the issue for you :)
Tried to place an order today and they…
Tried to place an order today and they charged my bank account multiple times. When I went to contact the company, no phone number and just a "leave a message" via email. When I tried to call the company through a number that my bank gave me it was a personal phone number with a full message box. SCAM, do not use.
19 januari 2023
Omdöme utan inbjudan
Svar från ByteTag
Hi there!
I came across your email yesterday, and we have already canceled both orders for you. We're incredibly sorry that this occurred. We're still not entirely sure what caused this, but we're investigating.
Our online store is powered by Shopify, which is the largest e-commerce platform in the world. Shopify does not allow companies on their platform to charge customers without their consent. I'm thinking the most likely culprit here is that there was a glitch in Shopify's system which triggered two orders to be placed. Glitches with Shopify's system are -- unfortunately -- out of our control. However, we have refunded all of your money :)
To give more context on this situation for other readers, Kelly placed an order for 3 ByteTags on January 19th at 3:23pm EST. After the purchase is completed, ByteTag occasionally offers a select few ByteTags at a discount to add onto your order. Kelly took advantage of this discount and added an additional two ByteTags to her order for $17.50. The order total is now at $47.50.
4 minutes later, at 3:37pm EST, and additional order is placed by Kelly for nearly the exact same ByteTags (2/5 of them were different than the first order). The total of this order was $47.50 as well.
We responded to Kelly's emails on January 20th at 7:29pm EST and informed Kelly that we had canceled and refunded their order.
We have had over 150,000 customers, and we've never seen this issue occur before. However, if these issues do happen, we always make it right for the customer :)
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