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Crumb Omdömen 21 995

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My dog is my trusted friend and as I get older, she gets older with me. I think this is a great service. I live in a senior living community, and everyone loves her, but you never know about that one... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Wish I could give 0 stars. Crumb. Use my credit card details I entered to pay for postage and have charged me $9.95 x3 months. I NEVER agreed to an ongoing subscription. They also do not send emails... Se mer

Betygsatt 5 av 5 stjärnor

I’m excited to see how this really works because as of now I have a air tag on her collar which is great, no monthly fees I can always track her

Betygsatt 5 av 5 stjärnor

Lost our tag for dog shoryly after receiving. Using the app ordered a replacement & was received within a couple of days, so again have peace of mind that if my pet goes missing can be assured that wi... Se mer

Företaget har svarat

Företagsinformation

  1. Djuraffär

Skrivet av företaget

Protect your pet with a custom-made aluminium smart tag with QR technology, giving them the best chance of being found.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

22 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great Concept

The concept is so great as my dog is very prone to run off chasing anything and could easily get lost, And the image of my dog that was sent to me, made up from the picture I sent in, is just so amazing that i have it as the desktop background on my computer, makes me smile everytime I see it.

12 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unauthorised payment taken without…

Unauthorised payment taken without permission when activating the tag. This is a scam and they know it. They don’t ask for you to sign up, they just do it and take money without permission and make it practically impossible to cancel. I’m reporting them to my bank

24 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unauthorised payment taken

Unauthorised payment taken
Not impressed with this as when I registered the tag I thought it was free, but £4.95 was taken without any warning.
I contacted customer services and wasn’t offered a refund!

22 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Crumb customer service is useless

Crumb customer service is useless . Very slow response time to queries. It has taken months to get replacement tags for my dogs ( still not received) yet I am still charged for the subscription which I cannot benefit from as no tags have been sent out. I most certainly do not recommend using Crumb.

24 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dishonest company

Wish I could give 0 stars. Crumb. Use my credit card details I entered to pay for postage and have charged me $9.95 x3 months. I NEVER agreed to an ongoing subscription. They also do not send emails (no email to confirm
subscription) so I was only alerted to these payments after seeing the credit card charges. Very dishonest business and despite what customer service says they will gaslight you into believing it was your error and refuse to refund. I have reported to my bank and the ACCC. I would encourage everyone to do the same.

24 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I ordered new tags after about a years…

I ordered new tags after about a years subscription. I was told to set up a payment method even though I had been paying via PayPal for a year!
After numerous emails trying to solve this i have cancelled my subscription. Im not sure what has changed but the service is now rubbish. I wouldn't recommend Crumb to anyone.

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My dog is my trusted friend and as I…

My dog is my trusted friend and as I get older, she gets older with me. I think this is a great service. I live in a senior living community, and everyone loves her, but you never know about that one person who comes in the neighborhood and this gives me that insurance that if she is lost her, she does run away, which she won't, but if she gets in the hands of the wrong people and runs away, someone will find her and scan the tag and I will be reunited with her if that does happen

23 mars 2026
Omdöme utan inbjudan
Logotyp för Crumb

Svar från Crumb

It's great to hear that our service gives you peace of mind about your dog's safety! Keeping your furry friend secure is so important, and we're glad to be a part of that.

Betygsatt 1 av 5 stjärnor

Money taken without permission

I received my tag today, set it up and have had money removed from my account for a premium service I don't want. I immediately threw the tag away and deleted the app. I cannot stand companies like this and I'd like a refund of my money. This is absolutely disgusting and I'll not recommend this to anyone.

23 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I would like to see a comparison of the…

I would like to see a comparison of the features with and without the premium service. A lot of money need to know exactly what I’m getting.

22 mars 2026
Omdöme utan inbjudan
Logotyp för Crumb

Svar från Crumb

Thanks for the suggestion! We understand how important it is to know what you're getting with the premium service. Your feedback is valuable as we look to improve our offerings.

Betygsatt 4 av 5 stjärnor

When do i get my tag

21 mars 2026
Omdöme utan inbjudan
Logotyp för Crumb

Svar från Crumb

Glad to hear you're enjoying Crumb! The tags usually ship out shortly after your order is processed, but if you haven't received yours yet, it might be worth checking on the shipping status. Your patience is appreciated!

Betygsatt 5 av 5 stjärnor

Easy to set up

21 mars 2026
Omdöme utan inbjudan
Logotyp för Crumb

Svar från Crumb

So happy to hear you found the setup easy! Enjoy using Crumb!

Betygsatt 5 av 5 stjärnor

Super easy to order and set up

Super easy to order and set up! Gives me piece of mind, should the worst happen my dog can be brought back to me.

21 mars 2026
Omdöme utan inbjudan
Logotyp för Crumb

Svar från Crumb

So glad to hear that ordering was a breeze! It's great to know you're feeling at ease about your dog's care.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer