byACRE Omdömen 

Recent issues with By Acre, I am delighted that By Acre have taken all my concerns on board and are replacing my rollator with a new one.
My previous review had noted all my issues&concerns, By Acre have now provided an excellent level of customer service - thank you

Snelle levering, uitstekend verpakt, kompleet en een prachtige rollator. Zeer tevreden mee!

I DISCOVERED A CRACK IN THE FRAME.
I CONTACTED THE COMPANY, SENT PICTURES, ETC.
COMPANY REFUSED TO HONOR WARRANTY.
I AM VERY DISAPPOINTED
JEAN LOWMAN
1364 REVERE RIDGE ROAD
ROCKFORD, IL 61108
EMAIL - lowman2531@comcast,net

My Carbon Ultralight has given me back some independence. I have MS and need a rollator to get around. Other rollator were ok for getting around the house. But I couldn't get out of the house with them. They were too heavy and cumbersome. But the Carbon Ultralight is just that; ultralight! I can put it in the back of my car and head out on my own.
I recently purchased the Scandinavian Butler and love that for around the house.

het was prettig om een heel lichte rollator te hebben, die ik zelf in de auto kon zetten. mijn toestand is achter uit gegaan , nu zit ik in een rolstoel.

hatte einen rollator mit aussen bremskabel und bin ständig irgendwo hängengeblieben, vor allem in der wohnung, bei diesem passiert das nicht, da das kabel integriert ist im rahmen. wunderbar und die leichtigkeit, einfach klasse und super anzuschauen, ich habe türkis, tolle farbe. ein hingucker. und das leichte zusammenklappen, ein kleiner zug am sitz, schon fertig, passt auch in ein kleines auto.bin sehr zufrieden und empfehle total

I love the byacre rollators as the person who has to lift it in and out of the car and deal with other transportation hurdles. The actual byacre user in our family is much less enthralled. User weighs in at 105, and the ultralight is still too tippy for her, and now after two years the brakes have totally failed (were never confidence building). User feels safer with the Overlander and it is still easy for me to handle, but so many joints have failed I don't trust it. The crossbar fell apart and other screws came loose after only 9 months. Customer service mailed the parts, but now I still don't trust the Overlander, and customer service never acknowledged the manufacturing problem. Still, we are now going to try the Nordic. We've got 3 other brands of walkers that never quite fit the bill.

I have had several rollators previously and found that after a month or so stopped using them, they were either cheaply made aluminum or others were very heavy, difficult to fold and put in the car.
Along came Acre my new best friend. It’s light (carbon fiber), easy to fold and put in the car and gets lots of looks of envy.
Now I can’t be without my new friend as it makes getting around a pleasure.
Great work by the design team and for using light weight and strong materials.

I love my byacre, Sprinkles, she goes with me everywhere. I have Spinocerebellar Ataxia and being 45 and needing a rollerator makes byacre key.

My carbon overlander really travels easily over grass and uneven surfaces. I shall be taking it on its first trip abroad in September so am looking forward to an enhanced experience. The big, pressurised wheels make all the difference and the little lever by the rear wheel makes it incredibly easy to manoeuvre up a kerb.

With my ByAcre Carbon Overland I'm more sure and balanced while walking. So I can look around and enjoy the surroundings, the landscape, birds, nature,,, Instead of looking at my feet the whole time!

Great product, terrible customer service.

ByAcre All terrain Rollator is exactly as described in their website. Easy to use, right out of the box. Well constructed and sturdy. My husband at age 79 was very active, still snorkeling, and riding bikes, up until March 2025 when he had a stroke. This affected his balance, and caused him to fall multiple times.
The All Terrain Rollator has given him back the freedom to walk and exercise without fear of falling. The seat allows him to rest when he needs to. Looking forward to taking it on a cruise this fall, and going on walking tours on cobblestone streets.

WIr haben einen Rollator vor über einem Monat erhalten und uns entschlossen diesen zurückzugeben, da die Befestigung der Taschen nicht gut gelöst ist.
Bis jetzt haben wir kein Rücksendelabel erhalten. Von der Hotline werden wir vertröstet das diese vom Lager erstellt werden und dies umgebaut wird.

Experienced problems with Scandinavian Butler. Acre responded promptly and made every effort to resolve issues to my satisfaction.

Beautifully designed and engineered — so light and easy to maneuver and transport !! It’s my mobility “Ferrari” — just had to get my head around using it !! A smart and easy move up from my cane — which I still use for short distances !!
I have CIDP, a rare nerve disease that impacts my lower legs/balance and hands/dexterity — over past 3 years.

I bought the collator for Dad (97) but I have spinal stenosis and cannot walk the length of our local shopping centre. Thanks to you, I can now go shopping, browsing and meet friends for coffee and that's when he isn't using it. I don't feel old using it, I feel younger coz I can walk with it and people go WOW! when they see me and my 97 year old Dad loves the reaction as he was always very stylish

ByAcre Gave Me My Mobility—and Confidence—Back!

I can’t express enough gratitude for what ByAcre has done for me. As someone who travels frequently, finding a mobility aid that’s both functional and stylish felt impossible—until now. ByAcre has completely changed the game.

It’s incredibly lightweight, which makes it so easy to lift, pack, and take with me wherever I go. Whether I'm navigating airports or strolling through a new city, I no longer worry about being held back. The design is not only sleek and modern, but also amazingly intuitive—it moves with me, not against me.

But more than anything, ByAcre has given me back my independence and confidence. I feel empowered again. I’m no longer hesitant to explore new places or attend events—because I know I can do it on my own terms.

For someone who has feared falling above all other challenges MS has thrown at me, my ByAcre Ultralight means the difference between being able to travel safely & confidently or not.

Using this Carbon Ultralight rollator has been quite simply life changing. It is beautifully designed - both remarkably effective and aesthetically pleasing. Assist Mobility’s customer service is also excellent.

It is now almost two months since my scarlet ultralight rollator came to live with me here in Scotland. And what a delight she is! We have now holidayed together so I was able to walk over 8000 steps one day, which would never have occurred if I had been using my stick.
My friends will soon be sick of hearing me singing her praises but she is a life changer, for sure. A big thank you to whoever came up with such a wonderful piece of equipment!