Buffaloex Omdömen 202

I ordered on SHEIN on the 26th of June, up until today l have not received my order, to make matters worse it has not been shipped and the other orders that l placed after this one were delivered last week, Secondly my other order of 6 July is also stuck, not yet shipped again. You have very poor services and you don't bother to reply my emails, l regret suggesting to Shein for my orders to be shipped by you. This will be the last time l use your services🚮

At first I didn’t trust their service due to reviews I’ve seen about buffalo logistics, but to be honest im really satisfied by their delivery towards my package , came even earlier than expected but the only thing i dont like is that their customer service is very poor

Feel like thats the only thing they need to work on otherwise very happy. Just received my package today

MInus 10!!!! Useless customer service a month later still waiting just for a pick up - loads of useless promises and absolutely disgusted

i would use a minus 1 - how can we curb these scammers?

DO NOT I REPEAT DO NOT USE THIS USELESS COYRIER COMPANY, MADE PAYMENT ON THE LINK, SENT POP WITH REF OVER 20 TIMES, 40 DAYS LATER STILL NOT ALLOCATED... NOW I HAVE TO CONTACT MY BANK TO GET A TRANSACTION NUMBER, PATHETIC, WILL NEVER USE THEM AGAIN!

Poor customer service and customer response.

I am so disappointed with buffalo logistics. My order was returned claiming “no one was home”. Been home the whole day, had my phone with me the whole day. So disappointed Buffalo you don’t even deserve 1 star because what is that.

DO NOT USE Buffalo International. Your tax and import duty payment disappear into thin air. I have paid on the 29/05/2024, uploaded my bank POP 4 times, phoned and spoke to their agents (who work from home) 7 times, emailed support service 7 times and NO commination from them to confirm my payment nor delivery. My order went from ‘pay taxes to your order will be delivered soon to pay taxes’ on their tracking site. They have 0 commination. Payment was done 17 working days ago and NO word from them. They are the worst courier company I have ever delt with.

I received an sms notifying me that I will receive my parcel in 48hrs but I waited 5 days for my order
They gave the wrong driver my package and again I have to wait. The agents are not so nice when you call to try and find out what's happening with the package

They’re so bad they don’t even deserve this one star, they were suppose to deliver on the 13 but never called or sent a message instead on the app they say my address was incorrect which is not true, I’m still waiting even today, I wish these companies overseas can stop working with you. Your service is terrible you 0/10

They are the worst courier company I have ever delt with and i deal with a lot of courier companies. I do hope if you ever deal with them, please avoid at all costs

I wish ai could rate it zero. The service is absolutely bad. My order was supposed to delivered on 05 June 2024 they send a message around 10:00 am In the morning claiming my order was coming. I was at home the whole day waiting for my order. Around then in 10:00 pm I went to track my status. The status said failed to deliver because client not at the address. BUFFALO your service is poor you guys **** I was at home even if I wasn't I didn't even get a call to be notified that they were around and I was not here. Pooorest service they don't respond to emails and calls it's so hard to. Reach out to them even their stupid WhatsApp chat bot does not help. Someone should just sue the company because it is. *********** and I wish it should burn to hell. I want my order My number is **********

They should learn to call us and don't tell lies saying they called while they didn't.

Disgusting customer service, if you can even call it that because they hardly ever reply to you. Parcel is two weeks late and all they told me was “Be patient”

I paid tax and import duty on a Temu order. I sent the POP. They reject the bank POP. I reloaded the POP and sent emails with the confirmation. They review and rejected it again. Payment was done 18 days ago. The one review after the other by the finance department. I have had enough. Not a company that want to solve their own problem. Tracking number: BUFZA6051086415YQ

I paid my tax twice because the first payment showed it didnt go through and when I did another payment both went through now I dont get any response from these bloody people ..your system suck big time.. you are not just bad with customer service you are thieves now aswell!

My name is Pheza Khoza. I have been back and fourth with this company for my shein delivery. We amended delivery details 2 weeks ago but it keeps on giving failed delivery attempt. The call centre agents are totally useless.

I’m still waiting for my order 😟they wrote me an email stating I should tell my supplier that I refused the order because it was damaged and at that time I didn’t receive it what a pathetic company 🫡. I told them to deliver it even though it is damaged because whatever I ordered there cannot be damaged !!! Worse I spent 1-2k on those items. Supplier said those things are not refundable at this point I don’t know what to do Yho 😭

This has to go down as one of the worst online shopping experience, the audacity to deduct my money from my bank account and when I query about my parcel all you keep telling me is to check the mailbox or check with the neighbors meanwhile I know very well the parcel was never delivered from the first place coz I was at home the whole entire time on the day of the delivery, worst case scenario the company didn't even attempt to make contact prior to arrival nothing stipulates I had signed for the parcel but yet they insist the parcel was delivered on my doorstep. Funny thing is that there are more than 300 reviews on trustpilot, customers complaining about the bad service and "Shein" is still turning a blind eye on those reviews. you might deliver 10 out of 50 orders so what must happen to the other 40 remaining customers they must keep whining about the bad service in return their are not getting reimbursed?? Shein is also a scam I'm never ever buying from them what a joke!!!

**Parcel was allocated with the incorrect delivery address between Buffalo and Temu.
**The parcel was dispatched to NELSPRUIT despite numerous emails clearly requesting changing the delivery address while the package was still at Jhb-DC.
**After several very frustrating calls-- the operators have clearly never been trained in customer service!!!-- SIMONE finally managed to confirm the correct delivery address and assured me the parcel would be re-routed by 09.05.2024.
**On 10.05.2024 the delivery driver called me to confirm-- the parcel has AGAIN been dispatched to NELSPRUIT and not returned to Jhb!
**Buffalo is going to cost online, international retailers a LOT of business-- 'coz I'm voting with my money and taking mine somewhere else.

I ordered 1st of May and I got my orders yesterday on the 10th of may , I was having a horrible day but when I got a call from that guy brighten my day ❤️☺️ continue with wonderful service buffalo ⭐️⭐️⭐️⭐️⭐️