Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
1) My confirmed order #11391, never arrived
2) Emails to provided contact email at Lumin Store, store@luminyouth , received no response
3) 3 weeks later my order was delivered. It included only ONE of the 3 items confirmed when I placed my order.
4) No responses to my email
queries of incomplete order delivery.
This is a complete scam! Fake advertising videos. Zero response from company. Product completely inferior to anything that was advertised. Poor ingredients. Do not be fooled by the fake reviews.
The order did eventually arrive, but was missing half the things on the order. Have emailed and sent photo's as proof .. not heard back! Complete wast of my time and especially my money .. Do not buy this product .
Ordered the 1 March and still nto received - emailed them twice with one response but still no packages .
They need to be reported for fraud and get stopped from ripping off consumers .
This company is a scam.. I finally received the product and want a refund.. lost count of how many times I have sent emails and followed their “terms and conditions”! What a joke. These online companies are now 80\% scams! Why are they not shut down! Disgusted.
Gosh - I hate scammers. This is not a legitimate company from Ireland. It is apparently a seller for a manufacturer in China. It lures you in with deceiving lowlife influencers online and with the pretence that it is an Irish company you can trust but it is a giant scam. You do get a product, but who knows what's in it. I doubt very much that it's silicone. It's clearly not been through any regulations and there's a disclaimer on the box stating the seller has nothing to do with the product! WTF! Gross. 25 quid down the drain. Worse than that is the feeling of being scammed though. I hate Meta for not vetting too. (I was sold the lie through Instagram).
I have just received the silicone stick that I ordered on the 20th Feb. This has come from China not Ireland and is not worth the money paid. I feel totally ripped off and have had no response to my requests for a refund. Do not buy!
I placed an order on 23rd february and I still haven’t received it. The tracking says order not found. I have sent numerous emails requesting a full refund. They replied to my first email apologising for delay but assured me the order had been sent. Unfortunately that’s a lie as I’m still waiting.
Ordered and paid haven’t received anything no reply to emails think I’ve been scammed.
No replies..took money. No product. Do not buy!!!
I have ordered the product on the 2nd March and paid for it. I have sent numerous emails. I have received no response. I have an order no 10381. It seems a scam. Haven't received the stick
FAKE! scammers taking money & sending nothing, wont reply to emails, fake order numbers & no tracking .
false advertising
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
