I was so pleased to find a site which sold solid wood furniture i purchased a wardrobe some months ago. The communications were first class, I received alerts when my furniture would be deliver... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When you buy furniture, you wonder how it will be, ready built or flat pack. My items came mixed, and the delivery drivers carried them upstairs, and to my suprise the boxes weighed heavy, so credit t... Se mer
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Fantastic old fashioned customer service!!! Hallelujah . Kept informed every step of the way. I asked for a 30 min arrival call and they were as good as their word. Polite and brought the item in. Sm... Se mer
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I only ordered the bed on Sunday then had an email to say it will be delivered Tuesday 28/04 or pick my own selected date I went with there delivery date and it was delivered on time both people who... Se mer
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Företagsinformation
Skrivet av företaget
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Kontaktuppgifter
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Storbritannien
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Utmärkt
4 tn omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful delivery guys rang half an hour…
Helpful delivery guys rang half an hour before delivery wardrobes good quality for the price really pleased
23 april 2026
Svar från Birlea Furniture
Thanks so much for your feedback! We’re really pleased to hear the delivery team were helpful and kept you updated ahead of arrival.
It’s great to know you’re happy with the quality of the wardrobes too—especially for the price. We really appreciate you choosing Birlea and taking the time to share your experience!
Very polite and friendly delivery…
Very polite and friendly delivery staff. Positioned each piece of furniture
With no need for adjustments. The furniture was very heavy.
23 april 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for your lovely review! We’re delighted to hear our delivery team were polite and friendly, and that they positioned your furniture exactly as needed, especially with such heavy items.
The two men that delivered the item…
The two men that delivered the item were amazing they were so helpful, friendly and did an excellent job. Thank you so much.
23 april 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for your wonderful review! We’re delighted to hear our delivery team were so helpful and friendly and did an excellent job — we’ll be sure to pass on your kind thanks.
Service excellent but purchase slightly…
Service excellent but purchase slightly disappointing as different colour from photo on website.
22 april 2026
Svar från Birlea Furniture
Thank you for your feedback. We’re delighted to hear you found the service excellent. We’re sorry to hear the colour wasn’t as expected — we’d recommend contacting your retailer with images of the difference so this can be reviewed in line with the item imagery on the website.
Excellent delivery driver
Excellent delivery driver, very polite and professional. Delivery was on time.
23 april 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for your review! We’re delighted to hear the delivery driver was polite and professional, and that your delivery arrived on time.
excellent products
17 april 2026
Svar från Birlea Furniture
Thank you for your kind words! We’re really pleased to hear you’re happy with the products. We appreciate you taking the time to share your feedback.
Ordered a Birlea servile 6 chest of…
Ordered a Birlea servile 6 chest of Drawers
Came within 7 days choice of delivery day.
On delivery day was updated along the way actually delivered exact time
Guys were very polite and respectful of property. So happy with my new chest it’s exactly as described good quality so have ordered another to match a 3 drawer chest
Very happy customer
21 april 2026
Svar från Birlea Furniture
Thank you for your detailed feedback! We’re really pleased to hear that you had a smooth delivery experience and that the team kept you well updated throughout.
It’s great to know you’re happy with the quality of your chest of drawers and that it met your expectations. We really appreciate your continued support and are glad to hear you’ve ordered another piece to match.
Thank you again for taking the time to share your experience!
Brilliant delivery
Brilliant delivery. Very polite helpful young men
22 april 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for your feedback! We’re really pleased to hear that you had a great delivery experience and that the team were polite and helpful. We’ll be sure to pass your kind comments on to them.
I took a day off work to wait for this product
I had some excellent customer care service from Birlea this week when the product I ordered failed to arrive. It was ordered through Wilco, who it is fair to say offered me no help at all and its tracking system was totally innafective. Thank you Birlea for tracking my delivery down to the courier and ensuring that I would recieve the item in question in a couple of days. Happy St George's Day. Thanks for your help. Mr N Needs
21 april 2026
Svar från Birlea Furniture
We’re really sorry to hear about your experience, Mr Needs — we completely understand how frustrating this must have been, especially after taking a day off to wait in for your delivery.
Not having any update, along with issues tracking your order and getting in touch, is far from the level of service we expect. Our transport team will be looking into this further, as this certainly isn’t the standard we aim to provide.
If you’re able to share your order details with us directly, we’ll make sure this is investigated as a priority and work to get you a clear update on your delivery as soon as possible.
Good delivery service
Good delivery service. Delivered within the time frame. Well packaged items.
16 april 2026
Svar från Birlea Furniture
Thank you for your review! We're really pleased to hear that you were happy with the delivery service and that your items arrived within the expected timeframe and in good condition. We hope you enjoy your purchase!
Expected to be delivered last Tuesday
Expected to be delivered last Tuesday, but will get it on Tuesday only this week and on unsuitable time gap.
Only I got a reminder to "tell more about experience", but this is not delivered yet.
But only experience of delays.
17 april 2026
Svar från Birlea Furniture
We’re sorry to hear about the delay to your delivery and the inconvenience caused by the time slot provided. This isn’t the standard we expect, and we understand how frustrating this must be.
I can see this is out for delivery today so if you experience any further issues then please let us know.
Bedroom furniture
Great delivery experience. Very heavy to get upstairs but done efficiently
Lovely furniture and looks so modern and fits well in bedroom
16 april 2026
Svar från Birlea Furniture
Thank you for your review! We're really pleased to hear you had a great delivery experience and that everything was handled efficiently, especially with the heavier items.
It’s lovely to know you’re happy with the furniture and that it fits so well in your bedroom. We hope you enjoy it!
Next day deliver of Birlea TV stand
Next day deliver of Birlea TV stand
TV stand sturdy, looks good
17 april 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for your review! We're really pleased to hear your Birlea TV stand arrived quickly and that you're happy with how sturdy it is and how it looks. We hope you enjoy it!
I love the bed but the delivery was awful
I love the bed but the delivery experience was awful. I bought through Debenhams and waited in a whole day for delivery until 9pm. There is no phone number to contact them and I was told by the AI bot to wait a week and if the item doesn’t show up then get back in touch to follow it up! Such a disappointment
16 april 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for your feedback, and we’re really sorry to hear about your delivery experience.
We completely understand how frustrating it is to wait in all day for a delivery, especially when communication is unclear and you’re left without a direct way to get updates. This is not the standard we expect, and we appreciate how disappointing this must have been.
Our transport team will look into this further, as the delays and lack of communication you’ve described fall short of the service we aim to provide.
We’re glad to hear you love the bed itself, and we’re sorry again for the inconvenience caused around the delivery.
Excellent staff friendly put furniture…
Excellent staff friendly put furniture together where we required it .Advice given on securing and operation .
15 april 2026
Svar från Birlea Furniture
Thank you for your review! We're delighted to hear that our team were friendly and helpful, and that the furniture was assembled just where you needed it. It’s great to know the advice on securing and operation was useful too. We hope you enjoy your furniture!
Easy process great product
Ordered from here on line as seen product elsewhere much more expensive. Process worked as expected arranged delivery and it all happened seamlessly. Very deep drawers good quality lovely handles. Came in a box so we did have to unpack and dispose.
8 april 2026
Svar från Birlea Furniture
Thank you for your review! We're really pleased to hear the ordering process was smooth and that everything arrived as expected.
It’s great to know you’re happy with the quality, the deep drawers and the handles – always good to hear the details are appreciated. We hope you enjoy your new furniture!
Scratches on headboard and a chunk of…
Scratches on headboard and a chunk of wood missing. One side had holes in the incorrect place so waiting for replacement.
17 april 2026
Svar från Birlea Furniture
Thank you for taking the time to leave your feedback, and we’re really sorry to hear about the issues you’ve experienced with your order.
We understand how disappointing it is to receive parts with scratches and damage, as well as incorrect drilling on one side. This is not the quality we expect from our products, and we appreciate you flagging it.
I can see this has been passed to us by the retailer and we are just awaiting a final few details. We’ll make sure the replacement is processed as quickly as possible so you can get everything fully resolved.
Thank you again for bringing this to our attention, and we’re sorry for the inconvenience caused.
Appalling delivery service
We experienced appalling service from Berlea. We waited in for the delivery of our item 3 times before it was finally delivered on the 4th attempt!! It took 4 weeks from the initial date! The previous 3 occasions the item had not been put on the van! Communication was not great and I when I rang and messaged them in the morning of the 4th delivery to check the item WAS on the van, I did not get a response. The item was left in the right area of the room but we were not asked if this was in the right place in that area. It was a very heavy item so difficult to move. Managed should have personally made sure the item was in the van.
16 april 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience.
We completely understand your frustration around the multiple delivery attempts and the delays involved. This is not the standard of service we aim to provide, and we appreciate how inconvenient it must have been to wait in on several occasions only for the item not to be loaded onto the van.
We also apologise for the lack of communication you received when trying to check on the status of your delivery. Our transport team will be looking into this further, as this falls short of the standard we expect and will be addressed internally.
Regarding the placement of the item, we’re sorry that this wasn’t confirmed with you on delivery. We understand how important it is, especially with heavier items, to ensure everything is positioned exactly where you need it.
Thank you again for bringing this to our attention, and we’re sorry for the frustration this caused. We have requested further information from yourself so that we are able to look into this further for you.
Beautiful bed
The bed i got is beautiful. It was fairly easy put together. I paired it with a matress from amazon and it is so comfortable.
There were some paint chips on the frame work. I did send a message via b and q but got no response.
Other than that my little girl loves it, and prefers her bed to mine ! .
As requested a order number please can you send an email address for me to contact you please.
10 april 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for your review! We're really pleased to hear you’re happy with the bed and that it was easy to assemble – and even better that your little girl loves it so much!
We’re sorry to hear about the paint chips and that you didn’t receive a response. If you’re able to provide your order number our Customer Service team can look into this further.
Thanks again for your feedback!
The bedroom furniture is beautiful
The bedroom furniture is beautiful. Well made quality products. I love it my bedroom looks amazing.
11 april 2026
Svar från Birlea Furniture
Thank you for your review! We're delighted to hear how happy you are with your bedroom furniture and that you're pleased with the quality.
It’s great to know it’s made such a difference to your space – we hope you continue to enjoy your new bedroom!
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