Delivery was on time and completed with minimum of fuss and the product was delivered in good order. Opening the box was an experiance and left it to settle for 36 hours to make sure. Fitted it no... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing, the best mattress I have ever slept on. After having had major spinal surgery, I can assure you that a mattress of this quality normally cost thousands . I could not afford one and had to s... Se mer
Företaget har svarat
I really like my SleepSoul Heaven mattress. It is comfortable and I am sleeping better than before, but I still wake up early at 5.30 am, which may not be anything to do with the mattress. I like the... Se mer
Företaget har svarat
We had been looking online for a new mattress for a while, then on our way to another shop we spotted elephant beds &furniture. We went in and received five star treatment from a lovely woman called L... Se mer
Företaget har svarat
Företagsinformation
Om SleepSoul Mattresses
Skrivet av företaget
The World's a better place after a good nights sleep.
Our SleepSoul hybrid mattresses are designed to help you drift into a deep, restful sleep. Packed with high-quality materials and the latest features, the SleepSoul range keeps you comfortable and supported on any bed frame.
Choose from our unique designs to experience the perfect night's sleep - all night, every night,
Our SleepSoul Hybrid mattresses have been developed by Birlea Furniture, a family-run business with over 20 years' experience.
We go the extra mile to ensure our products surpass the expectations of our customers. All SleepSoul mattresses come with a 10-year manufacturers' warranty and are vacuum-packed and boxed for your convenience.
Find Your Perfect Mattress Today Why Choose SleepSoulWhere To Buy
Which? Best Buy Winner
Skrivet av företaget
- Our Space double mattress is a Which? Best Buy
- What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
- 10 year guarantee
- All our SleepSoul mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your SleepSoul and is valid for the first 10 years of use.
Awarded a Which? Best Buy
Our SleepSoul Space mattress is a Which? Best Buy
What are Which? Best Buys?
Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
Kontaktuppgifter
Unit 6a-1, Birlea Way, DE74 2HL, Derbyshire, Storbritannien
- 01332 812870
- info@birlea.com
- www.sleepsoul.co.uk
4,7
Utmärkt
5 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Firm support and felt a difference from…
Firm support and felt a difference from the next morning
19 april 2026
Svar från SleepSoul Mattresses
Thank you for your feedback! We’re really pleased to hear that you’re enjoying the firm support and noticed a difference so quickly.
We really appreciate you taking the time to share your experience!
Svar från SleepSoul Mattresses
Thanks for your kind words! We’re really pleased to hear you’re happy with the product and that the delivery was nice and quick — exactly the experience we aim to provide. Enjoy your new mattress!
delivery next day mattress looks lovely…
delivery next day mattress looks lovely have yet to try it need to wait 48 hours
21 april 2026
Svar från SleepSoul Mattresses
Thanks for your review! We’re glad to hear your mattress arrived quickly and that you’re pleased with how it looks.
You’re absolutely right to give it a little time to settle — we hope you enjoy a great night’s sleep once it’s ready!
Good comfortable arrived within 48hour…
Good comfortable arrived within 48hour of purchase im very happy with my new mattress. Great value and delivery service, thanks.
21 april 2026
Svar från SleepSoul Mattresses
Thanks so much for your feedback! We’re really pleased to hear you’re finding your mattress comfortable and that it arrived quickly.
It’s great to know you’re happy with the value and delivery service too — that’s exactly what we aim for. Enjoy your new mattress!
Brought my son a sleepsoul mattress two…
Brought my son a sleepsoul mattress two years ago needed to upgrade so gave this ago
18 april 2026
Svar från SleepSoul Mattresses
Thanks for coming back to us! It’s great to hear you previously chose a SleepSoul mattress and decided to upgrade — we really appreciate your continued support.
We hope your son enjoys the new mattress just as much as the last one!
Great mattress
Great mattress, firm and supportive but nice and soft and comfy too. Would definitely recommend the sleepsoul wish 3000 series pocket cool gel mattress
21 april 2026
Svar från SleepSoul Mattresses
Thanks so much for your review! We’re really pleased to hear you’re finding your mattress firm and supportive while still feeling soft and comfortable — that’s exactly what we aim for.
It’s great to know you’d recommend the SleepSoul Wish 3000 too. Enjoy your new mattress!
Svar från SleepSoul Mattresses
Thank you for your review! We're really pleased to hear you're happy with your SleepSoul mattress and that it was easy to unpack.
It’s great to know the firmness is as described and that you’re finding it comfortable. We hope you continue to enjoy it!
Amazing
Amazing, the best mattress I have ever slept on.
After having had major spinal surgery, I can assure you that a mattress of this quality normally cost thousands .
I could not afford one and had to suffer in dip of my old mattress . By chance I came across this at a BHF store and Christmas arrived early. Happy Days indeed ! You can’t feel your own body weight , it’s brilliant 👍
20 april 2026
Omdöme utan inbjudan
Svar från SleepSoul Mattresses
Thank you for your review! We're truly delighted to hear how much you're enjoying your SleepSoul mattress and that it's making such a positive difference for you.
It’s wonderful to know you’re finding it so comfortable and supportive. We really appreciate you sharing your experience, and we hope it continues to serve you well for a long time to come.
Good service
Good service. As described. Mattress appears to be of good quality for the price. Time will tell about its longevity.
20 april 2026
Svar från SleepSoul Mattresses
Thank you for your review! We're really pleased to hear you’re happy with the service and that the mattress is as described.
It’s great to know you feel it’s good quality for the price, and we hope it continues to serve you well over time.
First Memory Foam
Delivery was on time and completed with minimum of fuss and the product was delivered in good order.
Opening the box was an experiance and left it to settle for 36 hours to make sure. Fitted it no problem and had some really good long sleeps. Very comfortable and slept well much better than with the old mattrice
20 april 2026
Svar från SleepSoul Mattresses
Thank you for your review! We're really pleased to hear the delivery went smoothly and your mattress arrived in good order.
It’s great to know the unpacking and settling process went as expected and that you’re now enjoying some really comfortable, long sleeps. We’re glad it’s made such a difference compared to your old mattress – we hope it continues to serve you well!
Excellent Qualty with Great Service
Readily available and well packed. A good quality mattress and although early days, seems very comfortable. Time will tell
19 april 2026
Svar från SleepSoul Mattresses
Thank you for your review! We're really pleased to hear your SleepSoul mattress arrived well packed and that you’re happy with the quality.
It’s great to know it’s feeling comfortable so far, and we hope it continues to provide you with a good night’s sleep over time.
Fast delivery
Fast delivery, polite drivers and arrived on time! Very Happy with our purchase.
19 april 2026
Svar från SleepSoul Mattresses
Thank you for your review! We're really pleased to hear you’re happy with your SleepSoul purchase and that the delivery was fast and on time.
It’s great to know the drivers were polite as well – we really appreciate your feedback and hope you continue to enjoy your mattress!
First class experience of Sleepsoul mattress
First class experience. Delivery crew were great. Mattress puffed up immediately and further over a few hours.
Comfy. Firm but soft enough. Stopped my aching joints and back.
Just as it says. Heavenly.
15 april 2026
Svar från SleepSoul Mattresses
Thank you for your review! We're really pleased to hear you had a first-class experience and that the delivery crew looked after you so well.
It’s great to know your SleepSoul mattress has expanded as expected and that you’re finding it both supportive and comfortable. We’re especially glad to hear it’s helping with your joints and back – that’s exactly what we aim for.
I really like my SleepSoul Heaven…
I really like my SleepSoul Heaven mattress. It is comfortable and I am sleeping better than before, but I still wake up early at 5.30 am, which may not be anything to do with the mattress. I like the handles on each side, which makes it easier to rotate the mattress. Inflating the mattress was very easy, and as it arrived rolled up, it was easy to get it upstairs into the bedroom. Within just a few hours, the mattress was inflated and ready to use. The price of the mattress is good considering it is a Which? Best Buy mattress. The only reason for 4 stars is because only time will tell whether it stands its time in terms of wear and tear.
18 april 2026
Omdöme utan inbjudan
Svar från SleepSoul Mattresses
Thank you for your review! We're really pleased to hear you’re enjoying your SleepSoul Heaven mattress and that you’re sleeping better than before.
It’s great to know you found it easy to move, set up, and that the handles are useful for rotating it. We also appreciate your comments on value and comfort.
We understand your point about long-term durability – and we hope it continues to perform well for you over time.
Terrible mattress
Terrible mattress, still within my 50 day trial period and will be returning the mattress paying the £90.00 for a replacement. I have the 3000 hybrid mattress with topper
15 februari 2026
Omdöme utan inbjudan
Svar från SleepSoul Mattresses
We appreciate you sharing your experience with us. We're sorry to hear the mattress wasn't a good fit and that you're requesting a replacement. Unfortunately we do not offer a trial period for our mattress so this must be offered by the retailer.
Reviews are really important to us, if you could consider changing this review to the retailer then we would really appreciate your support.
Comfy affordable mattress.
14 april 2026
Svar från SleepSoul Mattresses
Thank you for your review! We're really pleased to hear you’re happy with your SleepSoul mattress and that you find it both comfy and affordable.
We hope you continue to enjoy it!
Excellent in Every Way
High spec mattress for an excellent price. Old mattress recycled for £35. Great, early delivery window. Couriers gave plenty of notice of arrival and took care with delivery.
17 april 2026
Svar från SleepSoul Mattresses
Thank you for your review! We're really pleased to hear you're happy with your SleepSoul mattress and the overall service.
It’s great to know the delivery went smoothly, with good communication from the couriers, and that you were happy with the early delivery window. We hope you continue to enjoy your new mattress!
The finest customer service I have ever…
The finest customer service I have ever received. This includes the attention to detail & helpfulness of the team on-line, right through to the great guys who delivered my mattress and took the old one away. Truly exceptional! Thank you so much.
16 april 2026
Svar från SleepSoul Mattresses
Thank you for your review! We're absolutely delighted to hear about your experience with SleepSoul from start to finish.
It’s wonderful to know the online team and delivery crew all provided such a high level of service, and we’re especially pleased the mattress collection and setup all went smoothly for you.
We really appreciate your kind words and hope you continue to enjoy your new mattress!
Svar från SleepSoul Mattresses
Thank you for your review! We're really pleased to hear you’re happy with your SleepSoul mattress and that you feel it offers great value for money.
We hope you continue to enjoy it!
great mattress
15 april 2026
Svar från SleepSoul Mattresses
Thanks for your review! We're really pleased to hear you're enjoying your mattress!
If you ever need anything else, we're always here to help.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.