I was so pleased to find a site which sold solid wood furniture i purchased a wardrobe some months ago. The communications were first class, I received alerts when my furniture would be deliver... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When you buy furniture, you wonder how it will be, ready built or flat pack. My items came mixed, and the delivery drivers carried them upstairs, and to my suprise the boxes weighed heavy, so credit t... Se mer
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Fantastic old fashioned customer service!!! Hallelujah . Kept informed every step of the way. I asked for a 30 min arrival call and they were as good as their word. Polite and brought the item in. Sm... Se mer
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I only ordered the bed on Sunday then had an email to say it will be delivered Tuesday 28/04 or pick my own selected date I went with there delivery date and it was delivered on time both people who... Se mer
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Företagsinformation
Skrivet av företaget
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Kontaktuppgifter
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Storbritannien
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Utmärkt
4 tn omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Birlea Furniture
Thank you for your lovely review! We’re really pleased to hear you’re happy with your TV stand and that it was exactly as expected from the pictures.
It’s great to know you’re satisfied with your purchase — we really appreciate you choosing Birlea!
Don’t press the ‘purchase’ button
OMG not a clue where to begin other than this item should come with a BIG WARNING! Birlea Cream and Oak Highgate 3 Door Mirrored Effect Wardrobe
Took almost 5 hours to figure out assembly, every page states twice - no power tools - yet there are hundreds of screws! The ‘material’ (can’t say wood) is so thin in just splits, the instructions need a degree in *gobbledegook* to make any sense. Item looks awful, wonky, misaligned - urgh!
And I have literally made so many furniture items, this took me back to MFI in the 80s when a flatpack caused divorce proceedings.
Good luck to anyone chancing it!
7 maj 2026
Svar från Birlea Furniture
Thank you for taking the time to leave your feedback, and we’re sorry to hear about your experience with the Birlea Highgate wardrobe.
We appreciate how frustrating a difficult assembly process can be, especially when you’ve had prior experience building flatpack furniture. We take comments like this seriously and will ensure your feedback around the instructions, fixings, and overall build experience is shared with our product and design teams for review.
Thank you again for your honest review.
Copenhagen Wooden TV Unit - Oak effect
Mine was delivered by FedEx via my order from MFI. The FedEx courier couldn't deliver mine into my living room (30.0 kg) for insurance purposes, so dragging in to my living room was a drag with my Hernia. The assembly instruction pamphlet wasn't up to spec either so I improvised to complete the assembly. MDF was the material my furnishings were made from as most these days are but for the price, it done the job. I have just seen this unit on your Birlea website named as 'Axel Fluted TV Unit'. I noted the pdf manual header was Chinese so assuming the furnishings too all come from that country.
5 maj 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for taking the time to leave your review and for sharing your experience in detail.
We’re sorry to hear about the difficulty with delivery — we appreciate that moving heavier items can be challenging, and we understand how frustrating that must have been. We will ensure your feedback is passed on to the relevant transport team so they can review this further and ensure the standard we expect is being met.
We’re also sorry to hear the assembly instructions weren’t as clear as they should be. Feedback like this is really important to us and will be shared with our product and design teams for review to help improve clarity going forward.
We’re glad to hear the unit has still met your expectations overall for the price, and we appreciate your honest comments.
Thank you again for choosing Birlea.
Svar från Birlea Furniture
Thank you for your review. We’re sorry to hear the product feels smaller than expected.
We always aim to ensure product dimensions are clearly shown on our website so customers can make an informed choice before purchasing. If you feel the listing wasn’t clear, we’ll be happy to pass this feedback on to our product team for review.
If you’d like, feel free to reach out to our customer service team at customerservices@birlea.com with your order details and we can look into this further for you.
Thanks again for your feedback and for choosing Birlea.
The problem is the furniture is not…
The problem is the furniture is not that well made. I recieved a new replacement but I've seen ottomans made of solid wood at similar prices and wish I gone down that route. This bed is rickety and I doubt will last the 25 years my previous bed did
8 maj 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for taking the time to share your feedback, and we’re sorry to hear that you’re not fully satisfied with your bed.
We appreciate that furniture choice is a big decision, and durability is especially important. We take comments like this seriously and will pass your feedback on to our product team for review as part of our ongoing quality improvements.
If you are experiencing any specific issues with stability or assembly, please do let us know the product details and we can ask our Customer Service team to look into this further for you.
Thank you again for your honest review and for choosing Birlea.
Furniture
When you buy furniture, you wonder how it will be, ready built or flat pack. My items came mixed, and the delivery drivers carried them upstairs, and to my suprise the boxes weighed heavy, so credit to them for it was hard work. They unpacked, built and checked both items, and the furniture looks great, we can not be more happy with service that was given, highly recommended.
7 maj 2026
Svar från Birlea Furniture
Thank you for your lovely review! We’re really pleased to hear you’re happy with your furniture and that everything looks great once assembled.
It’s also great to hear the delivery team provided such a helpful service getting everything upstairs and set up for you — we’ll be sure to pass your kind comments on to them.
We really appreciate your recommendation and thank you for choosing Birlea!
Svar från Birlea Furniture
Hi
We’re thrilled that you had such a good experience – your feedback makes our day!
Kind Regards
Birlea Customer Services
Birlea furniture real wood, very good quality.
I was so pleased to find a site which sold solid wood furniture i purchased a wardrobe some months ago.
The communications were first class, I received alerts when my furniture would be delivered within an hour time slot on the specified day.
The delivery service was made by two professional staff who placed the furniture in my bedroom.
The wardrobe was well packaged with easy to follow instructions. My partner and I put this together in less than an hour.
The wardrobe is really top quality. The wood is hardwood a lovely mid oak colour and grain. Door handles and attachments very good quality too.
Very happy with my purchase and will be buying from Birlea again.
18 mars 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Hi
Thank you so much for your kind words! We’re delighted to hear you’re happy with both the quality of your product and the delivery service. We hope you enjoy it for many years to come!
Kind regards
Birlea Customer Services
Good experience and product
Really good polite, friendly and helpful customer service when I ordered the chest of drawers. Prompt delivery with accurate tracking.
Very pleased with the chest of drawers.
5 maj 2026
Svar från Birlea Furniture
Thank you for your lovely review. We’re so pleased to hear you found our customer service polite, friendly and helpful throughout your order process. It’s also great to know the delivery and tracking experience met your expectations.
We’re delighted that you’re very pleased with your chest of drawers and really appreciate you taking the time to share your feedback.
Exceptional and bespoke service
The delivery needed to be signed for and they were more than happy to deliver to my work address. The communication throughout the experience was exceptional and not something I have experienced before. The chat facility was great and they called when they were nearly at my workplace. Highly recommend! If only all delivery companies were this thorough and professional - thank you.
6 maj 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for your fantastic review. We’re so pleased to hear that the delivery process and communication throughout your experience stood out to you. It’s great to know the team were accommodating with delivering to your work address and that the chat facility and driver updates were helpful.
We really appreciate your recommendation and your kind comments about the professionalism of the service provided. Thank you again for taking the time to share your feedback.
Nice gentlemen and very polite happy to…
Nice gentlemen and very polite happy to bring items in and put them where wanted.
6 maj 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thank you for your review. We’re pleased to hear the delivery team were polite, helpful and happy to place the items where you wanted them. We really appreciate you taking the time to share your feedback.
Svar från Birlea Furniture
Thank you for your review. We’re delighted to hear you were pleased with the communication and that you’re happy with the product. We really appreciate your feedback.
The delivery was in good time and…
The delivery was in good time and convenient for me .
The assembly took a bit longer than expected but the results are very good and looks very stylish
1 maj 2026
Svar från Birlea Furniture
Thanks for your review — we’re really pleased to hear the delivery was convenient for you and that you’re happy with the final look, it’s great to know it’s looking stylish!
We appreciate your feedback on the assembly too.
Thanks again for taking the time to share your experience!
Really helpful and polite .
5 maj 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thanks for your kind words — we’re really pleased to hear you found the team helpful and polite. We’ll be sure to pass this feedback on!
Delivered on time by Noah who was so…
Delivered on time by Noah who was so nice. I will need help to open it but will get back to you then
5 maj 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thanks for your review — we’re really pleased to hear your delivery arrived on time and that Noah was so helpful, we’ll be sure to pass that on to him!
If you do need any help once you get it opened, just get in touch — we’ll be more than happy to assist.
Not a great purchase
Instructions office to follow and I am not new to this type of furniture.
Quality not as I would expect when purchasing from Next.
Some fixings visible when completed so overall not great.
Would return if I could but once assembled that option isn’t available so we are stuck with it.
Already looking for a replacement
30 april 2026
Svar från Birlea Furniture
Thanks for your feedback — I’m sorry to hear you’re disappointed with the product and that it hasn’t met your expectations on this occasion.
We do take comments around finish and visible fixings seriously, as we aim for our products to offer both quality and a clean, well-finished look once assembled. I’ve also noted your concerns regarding the overall quality, and we’ll make sure this is passed on to our product team for review.
We will contact you directly to gain some further details.
We appreciate you taking the time to share your experience.
Svar från Birlea Furniture
Thanks for your feedback — we’re really pleased to hear your order was delivered on time and handled with care.
We hope you enjoy your new product, and thanks again for choosing Birlea!
its past my delivery timeframe and I…
its past my delivery timeframe and I have not received my furniture yet. I dont know what review they are asking for the order that I have not received.
1 maj 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
Thanks for your feedback — and I’m really sorry for the confusion here, especially as you haven’t yet received your order.
It does look like the review request has been triggered automatically, which shouldn’t have happened before delivery has been completed, and I apologise for that.
In terms of your order, this is not the standard we expect. Our transport team will look into this further as a priority to find out exactly what has caused the delay and get an update for you as soon as possible.
If you can share your order number, we’ll get this checked straight away and come back to you with a clear update.
AVOID AT AL COSTS… STOLEN bed
AVOID AT AL COSTS… STOLEN bed, never received it. Contacted them twice no answer. Still waiting to hear where my bed is. I had to contact B&Q to open an investigation into this issue, but I’m still bedless and £180 lighter.
28 april 2026
Omdöme utan inbjudan
Svar från Birlea Furniture
I’m really sorry to hear about your experience — that’s clearly very concerning and not the service we expect at all.
This is not the standard we aim to deliver, and I completely understand how frustrating it must be to be left without your order and awaiting answers. We will look into this further as a priority to establish exactly what has happened with your delivery.
Thank you for bringing this to our attention — we take situations like this extremely seriously and will treat it as urgent.
Svar från Birlea Furniture
Thanks for your feedback — we’re really pleased to hear you found the product good value and easy to assemble.
We hope you continue to enjoy it, and thanks again for choosing Birlea!
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